organiser and venue not saving to event

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  • Author
    Posts
  • #1151386
    judmackrill
    Participant

    We are not able to add an organiser or a venue to any event created prior to the 4.2.4 upgrade.
    .
    I created a Staging version, turned off all plugins except for the three Modern Tribes (all on version 4.2.4) and used Twenty-Sixteen Theme and the issue did not change. We will send a private email with a link to a video showing the attempt to add the organiser and venue, but they will not save after the update.
    .
    To resolve this issue, in the Production site we rebuilt from scratch all of the events for the client. If the event is newly created after the 4.2.4 upgrade, there isn’t a problem. We are able to select any venue and any organiser and both save to the event after the Update is completed.

    #1151387
    judmackrill
    Participant

    This reply is private.

    #1151812
    Josh
    Participant

    This reply is private.

    #1151828
    judmackrill
    Participant

    This reply is private.

    #1152396
    Josh
    Participant

    This reply is private.

    #1161038
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 6 posts - 1 through 6 (of 6 total)
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