[Josh]

Hey Eric,

Thanks for reaching out to us!

To clarify here, is this a single event that has multiple tickets assigned to it? Or are you using the recurring events feature for this event?

I’ll do some further testing here myself as well to see if I can replicate the issue.

Thanks!

[Josh]

Hey Rob,

Thanks for following up with us here!

Was your previous issue associated with the same missing calendar issue on the site you’re describing above? If so, I can take a look at that thread to see what the root issue may have been then to see if I can help get you pointed in the right direction again this time. Do you have a link to that thread?

Thanks!

[Josh]

Hey Jens,

Thanks for following up with us here and I do apologize for the delay in response.

Unfortunately we don’t currently support WPML compatibility with all of our plugins. We do support the integration with the core Events Calendar plugin as well as Events Calendar PRO, however the other plugins are not yet supported and possible to have issues like the ones you’re describing here. You can read more about that here https://theeventscalendar.com/knowledgebase/setting-up-the-events-calendar-with-wpml/.

I do apologize here for the inconvenience that this causes.

Thanks!

[Josh]

Hey Mark,

No problem, happy to help!

If you’re interested in learning WordPress specifically, you can check out https://codex.wordpress.org/WordPress_Lessons for some great starting information.

If you’re interesting in learning more about PHP specifically, I’d suggest looking at this particular series. It isn’t WordPress specific but he does have a great, approachable way of presenting the information. https://laracasts.com/series/php-for-beginners

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

Thanks!

[Josh]

Hey Kate,

Thanks for reaching out to us!

To start here, I’d like to address the issue of the pagination on a default category view (the second comment above). I believe there are some elements in that issue that could get us closer on the main issue you’re describing above.

To start, if you deactivate the filter bar on the site, does the pagination on the community category archive work again?

Thanks!

[Josh]

Hey Peter,

Ah, that does make sense. What I would suggest here then would be to reinstall fresh versions of the plugins onto your site to see if this is the root of the issue here. From there we can help to get the customizations you’re looking for on the quantity done in a way that will work for your site and implemented in a way that you don’t have to worry about updates messing them up in the future.

Thanks!

[Josh]

Hey Rob,

Have you tried the Testing for Conflicts procedures to see if any of those changes allow the calendar to show? If there is a conflict there, this will help to narrow in on where the issue may be and a direction on how to address this one.

Thanks!

[Josh]

Hey Mark,

Currently, the snippet is using the admin email set as the main email address within the General WordPress settings for the site.

You can manually set the email in the snippet though by adding the email address that you’d like to use as the “$bcc” variable on line #11 of that snippet:

$bcc = '[email protected]';

Let me know if this helps.

Thanks!

[Josh]

Hey Mark,

Currently, the snippet is using the admin email set as the main email address within the General WordPress settings for the site.

You can manually set the email in the snippet though by adding the email address that you’d like to use as the “$bcc” variable on line #11 of that snippet:

$bcc = '[email protected]';

Let me know if this helps.

Thanks!

[Josh]

Hey Jens,

We can keep the conversation going in your other thread so I’ll go ahead and close this thread. As an additional question though that you can also respond to in the other thread, when looking at the downloads available within EDD, can you see your created tickets there?

Thanks!

[Josh]

Hey Rob,

Thanks for reaching out to us!

I’m sorry to hear that you’re having issues with using the calendar on your site. Is this a new issue on your site? Was the calendar working previously but an update to the plugins, your theme, or WordPress core cause the calendar to disappear?

As a starting point here as well, have you tried following our Testing for Conflicts procedures to ensure there isn’t an issue here with another plugin or theme?

Let me know if this helps.

Thanks!

[Josh]

Hey Peter,

Thanks for reaching out to us!

I tested this on my local install but was unable to replicate the issue here.

Looking at the front-end of your site, I notice that the form doesn’t have a “quantity” field associated with it so there aren’t any tickets selected to be added to the cart whenever someone clicks the button there. Are there customizations that were made to that particular part of the site?

Also, there could also be an issue here with this being a recurring event and potentially the original ticket being out of tickets to be able to sell for the event. However, I think this is less likely because you should see some notice in regards to being out of stock there.

Let me know if this helps.

Thanks!

[Josh]

Hey Jens,

Thanks for reaching out to us!

I just tested on my local install with the latest versions of the plugins but was unable to replicate the issue you’re describing here. As a first step here, can you verify that you’re clicking the “Save Ticket” (“Ticket abspeichern”) button prior to publishing the event?

Thanks!

[Josh]

Hey Mark,

Thanks for following up here.

I apologize for the confusion here. I did a little digging but not seeing a straightforward way for filtering the availability of that option within those settings based on the way it is getting the post types as well as the way our post types are register.

However, we do now have a good snippet that you can add to your theme’s functions.php file to have the site admin notified on RSVPs to an event.

https://gist.github.com/BeardedGinger/6e2d02e4f15bb001175b4a9c35e5ede9

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for following up here! You can continue to use the horizontal view there and get some of the same effect by making sure that the setting below that for the “Filters Default State” set to Open.

Unfortunately I’m limited on the amount of customization support that I can provide for these particular types of customizations. For the text change, you can follow our Themer’s Guide to copy the horizontal filter view from the filter bar plugins > src > views > filter-bar folder into your theme and updating the reset button text there.

Let me know if this helps.

Thanks!

[Author]

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