Josh

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Viewing 15 posts - 2,311 through 2,325 (of 4,178 total)
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  • in reply to: How do I put the Filter Bar in the Widgets menu? #1006277
    Josh
    Participant

    Hey Brendan,

    Thanks for reaching out to us!

    For the previews, the filters aren’t in the sidebar but they can be set to display to the side of the calendar. Within the Filter Bar settings there is an option to set the position of the filters (https://cloudup.com/cn2NnPOpwHq). Set that to vertical and it should display to the side of the calendar.

    Let me know if this helps.

    Thanks!

    in reply to: Google Maps view working randomly #1006275
    Josh
    Participant

    Hey Yann,

    Thanks for reaching out!

    Sorcery is a great way to describe working with the Google Maps API sometimes :).

    The difference is between the way the API uses information for the different views. For the main Map view, the locations are set using the longitude and latitude settings for the venue while the map on the single event view is using the address like you see in the maps.google.com link that you’ve provided above.

    To help in diagnosing the main map view issue, would you mind going to your WordPress admin view for the associated venue and check the settings there. Ensure that there are latitude and longitude settings for the venue.

    Let me know if this helps.

    Thanks!

    in reply to: Ordering events by title — query not working #1006272
    Josh
    Participant

    Hey Robert,

    Thanks for following up with us!

    You can accomplish this by taking advantage of the “pre_get_posts()” hook on the calendar loops that you would like altered. The following snippet should help you in setting up the order you would like:

    
    add_filter( 'pre_get_posts', 'tribe_change_event_order', 99 );
    function tribe_change_event_order( $query ) {
    if ( tribe_is_past() || tribe_is_upcoming() || tribe_is_photo() ) {
    $query->set( 'orderby', 'title' );
    $query->set( 'order', 'ASC' );
    }
    return $query;
    }
    

    The key here is to ensure you hook it in pretty late (99 here) so it fires after the default sorting is set.

    Let me know if this helps.

    Thanks!

    in reply to: Bank transfer payment method. #1006108
    Josh
    Participant

    Hey Jan,

    Thanks for reaching out to us!

    Unfortunately the payment methods currently available on the site are the only ways that we are able to accept payments for the plugins.

    I apologize for the inconvenience.

    Let me know if you have any further questions.

    Thanks!

    in reply to: Scrolling to next month or List view using search #1006106
    Josh
    Participant

    Hey Linda,

    Thanks for reaching out to us!

    It sounds like there may be some extra javascript potentially within your theme that is manipulating the placeholder text for the search bar. To verify, would you mind switching to a default WordPress theme such as the TwentyFifteen theme and see if the issue persists there?

    Let me know if this helps.

    Thanks!

    in reply to: Exclusions not working on daily recurring evets #1006104
    Josh
    Participant

    Hey,

    Thanks for reaching out to us!

    It looks like this is a bug with the exclusions. An internal ticket has been created and a solution should be coming with an upcoming maintenance release of the plugin.

    I apologize for the inconvenience. You’ll be notified here as we make progress and are ready to release the fix for this issue.

    Thansk!

    in reply to: Events Marked As 'Hide From Event Listings' Show On Month View #1006100
    Josh
    Participant

    Hey Joel,

    Thanks for reaching out to us!

    This bug has been reported and a fix should be released shortly with our next maintenance release of the plugin.

    I apologize for any inconvenience this issue has caused. You’ll be notified here when the maintenance release is ready.

    Thanks!

    in reply to: Events apearing slightly out of order #1006092
    Josh
    Participant

    Hey Joseph,

    Thanks for following up with us!

    You can accomplish this by creating a standard height for all the photo blocks within that view. You can start by following the Themer’s Guide to copy the single-event.php template for the photo view (PRO src > views > pro > photo >single-event.php). The first step would be to replace the “tribe_event_featured_image” size value with a new image size that has absolute width and height settings. This will ensure that your images will be the same size.

    The next step would be to use CSS to set an exact height on the content for the events using “.tribe-events-event-details”. This should force all of the photos and content to be the same height. This would prevent the javascript from taking action to move items around based on the height and would allow you to have the layout the way you’re wanting.

    Let me know if this helps.

    Thanks!

    in reply to: Event Preview of Draft not working after Upgrade to 3.12 #1005969
    Josh
    Participant

    Hey Thomas,

    Sorry for the delay here.

    I’ve created the bug report for this and it will be addressed in an upcoming release. I can’t give you a set date for that release but you will be notified here as we make progress on this issue.

    I apologize for any inconvenience.

    Thanks!

    in reply to: Broke theme with PRO 3.12 #1005966
    Josh
    Participant

    Hey Christina,

    Sure thing. Let me know if there is anything else that I can help with as you start looking into those post types.

    Thanks!

    in reply to: Community Events Broken after update #1005897
    Josh
    Participant

    Hey John,

    Thanks for running through those steps for us!

    I’m trying to recreate the issue in order to open a bug ticket for this, however I’m having trouble doing so. A couple of quick questions:

    1. Is this the widget that you’re currently using that was causing the conflict https://cloudup.com/crjSecWAh1b
    2. What is your current selection for the Events template under the Event Settings > Display tab within your WordPress dashboard?
    3. Can you try re-adding that widget and then switching to a default WordPress theme to see if the issue persists then?

    Thanks!

    in reply to: RC3.12 – currency codes not working #1005704
    Josh
    Participant

    This reply is private.

    in reply to: The facebook importer CAPITALIZES everything. #1005492
    Josh
    Participant

    Hey Terry,

    No problem! And don’t worry about it 🙂 I’m sure I’ve done something way worse before 🙂

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: All tickets don't show up. #1005490
    Josh
    Participant

    Hey Bill,

    No problem. I’ll go ahead and close this thread for now. If you have any further questions or if the issue shows up again, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Showing Wrong End Date #1005489
    Josh
    Participant

    Hey Norine,

    Sounds good! We’ll notify you here as we make progress on this one.

    Thanks!

Viewing 15 posts - 2,311 through 2,325 (of 4,178 total)