[Josh]

Hey Angelo,

Thanks for reaching out to us.

The simplest approach would be to use a little bit of CSS to remove the section from that template. Try adding the following to your theme’s stylesheet:

.tribe-grid-allday {
display:none!important;
}

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us! Under the Event Settings > Community tab we actually have a section entitled “Access Control”. This is where you’re able to remove the admin bar and backend access of your WordPress installation for specific user roles.

You can modify that section to get the behavior that you would like.

Let me know if this helps.

Thanks!

[Josh]

Hey Eric,

Thanks for clarifying here. The Additional Fields built into our plugin are more for displaying additional information rather than being used to categorize.

It may be best to register a new, hierarchical taxonomy for the Organizer post type. You could then link directly to the term archives for the two terms that you have.

Also, you could then have two top level taxonomy terms (band and host) and then under “Band” you could add the different genres as child terms. This would work just like categories on posts.

Let me know if this helps.

Thanks!

[Josh]

Hey Mark,

Thanks again for answering those questions. So it persists with all plugins deactivated and using the default theme as well as purging cache after each step. This is definitely a strange and I’m a bit stumped since I’m still unable to replicate the issue. I’ll reach out to one of our developers first thing in the morning to see if they have any ideas about what may be happening here.

I apologize that I haven’t been able to get this one resolved for you so far.

Thanks!

[Josh]

Hey Allan,

Thanks for providing the video. The CSS should work if you add “body” to the beginning of the string. You’ll want to include it as “body.single-tribe_events” excluding the leading “.” that you have in your example above.

Let me know if that works.

Thanks!

[Josh]

Hey Cristina,

Thanks for following up. I’ll do some tests with the pages that you’ve provided and will let you know if I’m able to duplicate and what I think could potentially be the issue here.

Thanks!

[Josh]

Hey Virginia,

Thanks for providing the additional links and info!

I’ve created a feature ticket for updates to how we handle the descriptions now that we have much more complex recurrence options available. If you would like, you can also create a new UserVoice request for this feature.

Thanks!

[Josh]

Hey Christina,

Thanks for reaching out to us!

Unfortunately the changes you’re seeing are due to updates with the latest stylings from the Avada theme that is being used on your site. You can reach out for support with this here.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

Currently I don’t believe we have any redirect set in place for these old events that get deleted after the clean up date. I’ll need to verify that with one of our developers though.

In regards to 404 showing in Search Console, are you referring to a Google Webmaster Tools type system here? If so, you might find this article helpful in explaining what may be happening there.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

Here is a helpful guide that will aid in stopping any unwanted emails from the payment processing https://docs.woothemes.com/document/unhookremove-woocommerce-emails/.

Also, the error you mention above would be generated by WooCommerce or a gateway add-on. Since we don’t handle any of the actual payment processing within our plugin it would be best to reach out on the WooCommerce support forums for help with that message.

I’m sorry I wasn’t able to give you direct answers here but hopefully this will help to get you pointed in the right direction.

Thanks!

[Josh]

Hey Susan,

Thanks for reaching out to us!

1. You can accomplish this by following our Themer’s Guide. You can remove them by finding the modules > meta > details.php file and copying into the proper location within your theme and removing the entire “tribe_meta_event_tags” function from that file. I can definitely understand some of the hesitation with approaching customizations in this way. If you would like, you can reach out on our UserVoice page to vote for simpler customization options. In the past we have steered away from this due to the potential Pandora’s Box that could be open here and determining where to stop with the options.
2. You can also follow the same steps above, however this time you’ll want the single-event.php file. There you’ll be able to modify the image size on the single or remove it completely.
3. As far as I can see, we haven’t heard back from the developers there. I know we have taken a few general steps that have helped with other incompatibility issues with that plugin in the past. However, this is a new issue that I can see here. The only advice I can give would be to reiterate what Geoff mentioned in your previous about reaching out on our UserVoice page.

Let me know if this helps.

Thanks!

[Josh]

Hey Sharon,

Awesome! Glad you were able to find the conflicting code!

I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

Thanks!

[Josh]

Hey Sharon,

I did a little bit more research and it looks like IE 10 just has limited support for the number field that is being used there. It works as in it does validate for numbers but it doesn’t include the increment/decrement buttons that are common in other browsers.

I apologize for the inconvenience on this one, however it looks like this is something that is intentional within that particular browser.

Thanks!

[Josh]

Hey Mark,

Thanks for clarifying, I see where I misunderstood the steps from the previous message.

I’m still struggling to recreate this issue on my local install. A couple of further questions that may help in diagnosing what may be happening here:

1. You mentioned that you switched to a default theme (Twenty Fourteen) and the issue persisted. Does the issue persist if you deactivate all other plugins while the default theme is active?
2. I see that you also have an event “Intercessory Prayer” that appears to have the same title, repetition as the “Lectionary” event. If all of those were tagged with the same tag “Intercessory Prayer”, does that tag archive do the same thing with the date.
3. While on the tag archive that has the wrong date for each of the events, does clicking on each of the events take you to different dates for the event or do all of the links take you to the same event?

Thanks!

[Josh]

Hey Raymond,

For the first, try starting with “body.single-tribe-events” when adding the selector to your theme. This should help in overriding the style there.

I’m currently seeing a 404 (may need to try re-saving the Permalinks under the Settings > Permalinks page within your dashboard) when trying to visit the previous link, however it sounds like this may be an issue with the float. Try adding “clear:both” to the css styles for the content area that you would like started at the far left.

Let me know if this helps.

Thansk!

[Author]

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