Josh

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Viewing 15 posts - 2,146 through 2,160 (of 4,178 total)
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  • in reply to: Events Category menu option not working #1016824
    Josh
    Participant

    Hey Sharon,

    It looks like there is a redirect loop on these archives. Try checking the theme files (particularly the functions.php file or any external functions type files that are linked to within your functions.php file) and see if your theme is registering any of it’s own taxonomies or custom post types. If so, check the slug_rewrite rules that they are being registered with to see if there is any potential duplication here against the event/category that is currently used for tribe category archives.

    Let me know if this helps.

    Thanks!

    in reply to: Ticket Amount Arrows not showing in all browsers #1016822
    Josh
    Participant

    Hey Sharon,

    Thanks for adding that link. It looks like the link is private. Would you mind updating the share settings for the file to be accessible by anyone with a link?

    Thanks!

    Josh
    Participant

    Hey James,

    No problem. Sorry to hear about the templating issue here.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Failed Login redirect #1016570
    Josh
    Participant

    Hey Mad Dog,

    No problem. This thread has been added to our internal ticket for tracking this. You’ll be notified here as we make progress.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Events Category menu option not working #1016547
    Josh
    Participant

    Hey Sharon,

    Thanks for following up with us.

    I can’t make any promises since we are limited in the amount of support we are able to provide for theme conflicts such as these, however if you would like, you can send me a link to the theme that is currently active on your site and I can see if there is a simple solution to this one for you.

    Thanks!

    in reply to: Ticket Amount Arrows not showing in all browsers #1016545
    Josh
    Participant

    Hey Sharon,

    You can use a file service such as Dropbox or Drive to send over the link. Or if you would like, you can email the file to support[at]theeventscalendar.com.

    Thanks!

    Josh
    Participant

    Hey Mark,

    Thanks for following up and providing the detail.

    To clarify, it sounds like the events were originally entered with incorrect dates (which matched the publish date). You then went back to add the proper dates for the events, however the original dates (the publish date) are still showing in the tag archive even in a default theme?

    To help in diagnosing, when looking at the main calendar view, or the single events do they show the right dates that you’ve updated for the events? Would you mind sending me a screenshot of the admin screen for one of the updated events?

    Also, if there ends up being a conflict here it sounds like it isn’t within your theme. I’ve tested with the Twenty Fourteen theme as well and am seeing the right event date on the event (https://cloudup.com/c3Dcr3-QWEQ) Since the issue persists with the Twenty Fourteen theme for your site it sounds like it could potentially be a conflict with another plugin.

    Thanks!

    in reply to: Event Calendar Pro – Calendar Privacy/Security? Part 2 #1016496
    Josh
    Participant

    Hey Kimberlee,

    Visiting the calendar link I’m redirected properly to the login page, however I do see that it has a command in the URL to redirect to a specific event. You can address this by removing the “get_permalink()” from within the login form function and adding in ‘/events’ (be sure to include the “‘” when adding there).

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey Raymond,

    Thanks for the link! I’m not seeing tickets on that link but here is a quick CSS snippet that you should be able to add to get what you’re looking for:

    
    .tribe-events-event-image,
    .single-tribe_events #tribe-events-content form.cart {
    float:left;
    width:50%;
    }
    

    This should get you started in the right direction. You may want to modify a bit from there but that should get you mostly there.

    Let me know if this helps.

    Thanks!

    in reply to: Invalid name #1016350
    Josh
    Participant

    Hey Keith,

    No problem. Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Ticket sale prices dont show in single event or list views #1016347
    Josh
    Participant

    Hey,

    Thanks for following up! I’m glad you were able to come t a solution and thanks for providing your steps here for others to follow if needed.

    As I mentioned before, it sounds like there is a bug with that price function and I’ve created an internal ticket for tracking this and should be addressed in an upcoming release.

    I apologize for the inconvenience but definitely glad you were able to get it working the way you would like now.

    Thanks!

    in reply to: Failed Login redirect #1016344
    Josh
    Participant

    Hey Mad Dog,

    The login form for the community events plugin utilizes the “wp_login_form” function from WordPress. The way you have the error message added would work. Also, there are other options out there such as this one from the WordPress.org forums.

    Let me know if this helps.

    Thanks!

    Josh
    Participant

    Hey James,

    No problem. Took another look at your site and it appears that you may have gotten this one worked out already (https://cloudup.com/c64Uh0PszhZ)? Let me know if I’m misunderstanding this last request though, if so would you mind sending a screenshot and link to an area that you would like to be full-width?

    Thanks!

    Josh
    Participant

    Hey Mark,

    Thanks for following up.

    I see what you mean by the date not showing on those templates. I’ve got a similar template that it was showing for and it looks like the difference is that the default templates have a check to see if the post type is “post” using:

    
    if ( 'post' == get_post_type() )
    

    If you changed that to:

    
    if ( 'post' == get_post_type() || 'tribe_events' == get_post_type() )
    

    within the “content.php” file within the theme then you would see the date correctly.

    For your theme, can you look at the files and see what the function is that’s being used to display the date on your archive pages?

    Thanks!

    in reply to: Viewing Events on the month view Calendar #1016155
    Josh
    Participant

    Hey Shannon,

    No problem, let me know if anything comes up from those tests.

    Thanks!

Viewing 15 posts - 2,146 through 2,160 (of 4,178 total)