[Josh]

Hey Maximilian,

Thanks for reaching out to us!

Unfortunately that isn’t something that we currently have built as an option with our plugin. However, you could try a third-party plugin such as https://wordpress.org/plugins/bulk-delete/ to accomplish this prior to initializing a new import.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

You can modify the display of the list widget by following the Themer’s Guide and copying the associated widget template file from the plugin and into your theme. From there you can make all of the changes that you want to get the widget to display the way you wish.

Let me know if this helps.

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

You can modify the excerpt length by utilizing the “excerpt_length” filter. Something like:

add_filter( 'excerpt_length', 'tribe_excerpt_length' );
function tribe_excerpt_length() {
return '60';
}

should help you to increase the length of the excerpt.

Additionally, there is an array of allowed HTML elements that can be used with the excerpt (https://cloudup.com/cuGqug1S5Pu). You can use the “tribe_events_excerpt_allowed_html” filter to modify this list if you would like.

Let me know if this helps.

Thanks!

[Josh]

Hey Shannon,

Thanks for reaching out to us!

It looks like the issue you’re experiencing here is slightly different than the one from the other thread. The other thread is going to the single day list of all events but showing all the recurrences of the event in that template. The issue here appears that the single event is being redirected to the “/all” page. In this case, it appears the templates are showing what they’re supposed to be showing but the single is erroneously being redirected to the all view.

Looking at your calendar, it appears that this isn’t happening with all of the recurring events (http://t221.org/event/troop-meeting-2016-01-12/). Out of curiosity, can you send over a screenshot of your permalink settings?

Thanks!

[Josh]

Hey Mary Anne,

Thanks for reaching out to us!

I took a look at your site and the main calendar view doesn’t appear to have any overlapping events (https://cloudup.com/cbS-IWCvjNt). I tried looking at other months in the calendar but there appears to be a javascript error on the page preventing the calendar from paginating between months.

It may be that I happened to be looking at the site while you’re doing some further testing?

Thanks!

[Josh]

Hey,

Thanks for reaching out to us!

I’ve tested this out with some recurring events on my testing site and was unable to replicate the issue there. A couple of quick questions to help me in doing some further testing:

1. Have you tried following the Testing for Conflict procedures to ensure there isn’t a conflict with an existing plugin or theme?
2. Did this just start happening after a recent update or has this been happening?
3. Can you send me a screenshot for settings used to create the recurring events that are getting all the instances displayed on the single day view?

Thanks!

[Josh]

Hey Karl,

Thanks for reaching out to us!

I did some testing and was able to verify the issue you’re describing. I’ve created an internal bug ticket for this issue and you’ll be notified as we make progress on this one.

I apologize for the inconvenience. If you have any further questions on this topic please don’t hesitate to follow up here.

Thanks!

 

[Josh]

Hey Tom,

I apologize for the delayed response. Our team is still working hard to get caught up after the holiday season.

I did a test of the event that you’ve referenced and can see that it is importing to an undesired timezone. Do you happen to be an owner of that event?

I’m curious because I did some further testing with the related events and they all imported with the proper times. I’m wondering if there is an issue with there not being an exact time being sent over since its set in Facebook sort of like an all day event and has the start time at 12:00am with no end time.

Thanks!

[Josh]

Hey Buddy,

Thanks for reaching out to us!

A customization like this is beyond the scope of what we’re able to provide here in our forums. However, if I were trying to accomplish something like this I would start out (untested) by using “pre_get_posts” with a tax_query for your new custom taxonomy that gets triggered via ajax as the user select from the taxonomy dropdown.

Let me know if this helps.

Thanks!

[Josh]

Hey Jeff,

Thanks for adding that here. It sounds like a slightly different issue but the root cause sounds like it might be the same so definitely helpful here.

Now that you and Wired Impact are on this thread, you’ll also be notified here as we make progress on addressing this issue.

Thanks!

[Josh]

Hey!

Following the Themer’s Guide referenced above, you can copy the src > views > month > single-event.php template into your theme and replace the code at the very bottom of the file with the following:

<?php if( ! tribe_event_is_multiday() ) { ?>
	<div id="tribe-events-event-<?php echo esc_attr( $event_id ); ?>" class="<?php tribe_events_event_classes() ?>" data-tribejson='<?php echo esc_attr( tribe_events_template_data( $post ) ); ?>'>
	<h3 class="tribe-events-month-event-title"><a href="<?php echo esc_url( $link ) ?>" class="url"><?php echo $title ?></a></h3>
</div><!-- #tribe-events-event-# -->
<?php
}

Let me know if this helps.
Thanks!

[Josh]

Hey Lisa,

I just tested again and was able to see the events and import with all of the latest versions of the plugins activated.

As a next step, have you tried following the Testing for Conflicts procedures to see if there is something else like a theme or plugin conflict that could be causing the issues that you’re currently experiencing?

Thanks!

[Josh]

Hey James,

At this point I would reach out to your hosting provider. There could be a configuration issue on their end that is preventing the permalinks from working as expected.

Let me know if this helps.

Thanks!

[Josh]

Hey Chris,

Thanks for reaching out to us! Hope you had a great holiday. We would like to pre-apologize for any delays in the normal support response time here as our team continues to get caught up after the holidays.

I did some tests based on the steps that you’ve provided and I can verify that the tickets don’t appear to be functioning properly when used with the “products” post type for WooCommerce. I’ve logged an internal ticket for that issue and you can be notified here as we make progress on addressing that issue.

To the main issue of the tickets displaying on a page that has been restricted ( to verify, this is the WooCommerce plugin I used to test with. Let me know if it isn’t the correct one), it looks like our form is displaying outside of the range that is being managed by that plugin. To address this, you can add the following snippet to your theme’s functions.php file and it will move the form to where it can be blocked by the membership restriction.

if( class_exists( 'Tribe__Tickets_Plus__Commerce__WooCommerce__Main' ) ) {
remove_filter( 'the_content', array( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), 'front_end_tickets_form_in_content' ) );
add_filter( 'the_content', array( Tribe__Tickets_Plus__Commerce__WooCommerce__Main::get_instance(), 'front_end_tickets_form_in_content' ), 0 );
}

Let me know if this helps of  if you have any further questions!

Thanks!

[Josh]

Hey Shelby,

Thanks for reaching out to us!

We unfortunately don’t handle support requests in our Pre-Sales forum. You can find further support within our forums on WordPress.org.

However, as an initial note, it sounds like this may be a resource issue with your current hosting plan and the best solution may be to reach out to your hosting provider to see if they can give you more details or offer to upgrade your current plan.

Thanks!

[Author]

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