AVADA 404 Errors

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  • December 28, 2015 at 10:59 am #1047495
    James
    Participant

    After testing for conflicts with both the theme and plugins, the only way that I can see the events page or single event pages is through “ugly” permalinks. I am new to php so it is possible that I did not insert the code in correctly at that step. I would like to have “pretty” permalinks going forward.

    January 4, 2016 at 7:00 am #1049796
    Josh
    Participant

    Hey James,

    Thanks for reaching out to us!

    That’s definitely a strange issue since the plugin should work better with Pretty Permalinks set rather than the default ugly permalinks. Based on this, my first assumption would be that there is competition for the “events” and “event” slugs causing the events not to display and give a 404 error.

    Out of curiosity, does the issue persist if you rename those slugs to something like “calendar” (https://cloudup.com/cF_jaMc__5e) within your event settings? You need to re-save the permalinks after making this change.

    Let me know if this makes a difference?

    Thanks!

     

    January 4, 2016 at 8:41 am #1049880
    James
    Participant

    Thank you for your quick response. I am still having the issue. I changed the slugs to calendars and calendar respectively. Then I went back and re-saved the permalinks to be “pretty”. I am receiving a notice that says:

    Not Found

    The requested URL /calendars/ was not found on this server.
    Apache/2.4.7 (Ubuntu) Server at ….

    January 4, 2016 at 8:45 am #1049885
    James
    Participant

    I am able to still access the page with the slug: /?post_type=tribe_events

    January 4, 2016 at 1:58 pm #1050054
    Josh
    Participant

    Hey James,

    Out of curiosity, are you able to see posts from other post types (or of a page) when your permalinks are set to pretty permalinks or does this issue only exist for events?

    Also, when following the Testing for Conflicts procedures and disabling all the other plugins, did you have pretty permalinks set when you were reactivating them one by one?

    Thanks!

    January 5, 2016 at 8:22 am #1050536
    James
    Participant

    So currently I have deactivated all of my plugins and have switched to theme twenty thirteen. I am still having the issue of “pretty” permalinks not working. It appears to be not working on all pages/posts. I think my issue is deeper than the plugin. Any suggestions?

    January 6, 2016 at 9:18 am #1051295
    Josh
    Participant

    Hey James,

    At this point I would reach out to your hosting provider. There could be a configuration issue on their end that is preventing the permalinks from working as expected.

    Let me know if this helps.

    Thanks!

    February 18, 2016 at 8:33 am #1076509
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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