Josh

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Viewing 15 posts - 1,681 through 1,695 (of 4,178 total)
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  • in reply to: hide events that have started already #1056904
    Josh
    Participant

    Hey Mat,

    For any of the views, before the event information is called you can get the variables and the conditional “if” statement and wrap it around the single event:

    
    $start_date = tribe_get_start_date( $post->ID, false, 'U' );
    $current_day = time();
    
    if( tribe_event_is_multiday() && $start_date > $current_day ) {...}
    

    and this would control the output of multiday events the way you would like.

    Let me know if this helps.

    Thanks!

    in reply to: Add Buy Ticket Option Above the Fold #1056903
    Josh
    Participant

    Hey Gary,

    No problem! Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

    in reply to: Event grabbing wrong Featured Event Image #1056901
    Josh
    Participant

    Hey Laura,

    Thanks for following up here.

    Let me know if the issue persists. Looking at the source for the page it appeared that there were several different scripts on the page generating social information.

    If the issue turns up again please don’t hesitate to open a new thread.

    Thanks!

    in reply to: Showing events on Calendar view only #1056883
    Josh
    Participant

    Hey Patti,

    Unfortunately we are unable to offer support here in our pre-sales forum. However, to help you get pointed in the right direction, you can continue to use the month view only category that you’ve got set up and then follow our Themer’s Guide to copy the single-event.php file for the list view and add a conditional to not display if the event is in the selected category.

    I’ll close this thread for now, hopefully this will help to get you pointed in the right direction. If you would like further help for the free plugin you can try reaching out on our forums on WordPress.org.

    Thanks!

    in reply to: Ticket sales add on feature #1056880
    Josh
    Participant

    Hey Jessica,

    Thanks for reaching out to us!

    Unfortunately there isn’t anything built-in at the moment for something like this. You can add the idea to our UserVoice page though for future consideration!

    An alternative could be to use the product shortcodes available within WooCommerce to include the additional products on the events that you will be selling tickets for.

    Let me know if this helps.

    Thanks!

    in reply to: List upcoming issues only of upcoming events #1056875
    Josh
    Participant

    Hey David,

    Thanks for reaching out to us!

    I was able to replicate this issue on my local install. We’ve got this bug logged and I’ve added this thread to our internal ticket. You’ll be notified here as we make progress on addressing this issue.

    Let me know if you have any further questions or concerns.

    Thanks!

    in reply to: How to put adsense unit under event title #1056728
    Josh
    Participant

    Hey Linda,

    You can follow our Themer’s Guide to copy the “single-event.php” file from the “src > views > list >” folder from the core events plugin into your theme at:

    tribe-events > list > single-event.php

    From there you can make the customizations you need to add your adsense code.

    Let me know if this helps.

    Thanks!

    in reply to: iCal import stopped working #1056724
    Josh
    Participant

    Hey Lisa,

    I apologize for the confusion. When I tested, I tested the link as well as downloading the root .ics file and importing. It was with the uploaded file for the file import that I was able to replicate the issues here. However, I just now went back through and deleted those files, re-uploaded the original file, but was still unable to get the file to recognize the events.

    We’ve still got the ticket logged and we’ll follow up here as the developers dig into this issue.

    Thanks!

    Josh
    Participant

    Hey B.,

    Definitely understandable on it being difficult to style. You’ll also be notified here as we make progress on this one.

    Thanks!

    in reply to: Event Calendar Pro 3.9 and Event Tickets Plus #1056705
    Josh
    Participant

    Hey Dana,

    No problem! We can definitely help you out in our premium forums with these questions. Would you mind opening a new thread for these requests there?

    Thanks!

    in reply to: Bug: Advanced Post Manager #1056703
    Josh
    Participant

    Hey Karly,

    Does the issue persist if you disable the other plugins and your active theme (removing any of the customizations)?

    Thanks!

    in reply to: Unable to import selected event #1056700
    Josh
    Participant

    Hey Stacey,

    Thanks for following up with us here.

    Unfortunately we have a strict policy against logging into customer sites.

    With WP_DEBUG_LOG set to true as well, you can find a new log in your “wp-content” folder. There it should log anything that may have been missed. If so, can you copy the logs there into a private reply here?

    Thanks!

    in reply to: Two Issues About Events Calendar PRO #1056678
    Josh
    Participant

    Hey,

    Thanks for following up here.

    Looking back over the thread, I believe I  now know the root of the “Organiser” spelling. It looks like WPML English is set to English (UK) rather than English (United States) and the UK version does have the spelling here as “Organiser”. So, to modify this you can adjust the “en_GB” file to get the correct spelling which may help with the archive issue.

    Also, we do have a strict policy that prevents us from being able to log in to client sites. I’ve deleted the login information for your security.

    Thanks!

    Josh
    Participant

    Hey Aris,

    Thanks for reaching out to us!

    It looks like the issue is due to there not being any padding until you get down to the mobile version https://cloudup.com/cTpIMDZpJGP. If you add some padding to the “#et-main-area” section, you should notice the padding persist as all the way from desktop to mobile sizing.

    Let me know if this helps.

    Thanks!

    in reply to: Install Pro on Development Site #1056348
    Josh
    Participant

    Hey Marnie,

    Thanks for reaching out to us!

    You don’t need a new license to accomplish this. You can check out this article about working with dev environments. It isn’t the most graceful approach but it does work to be able to have the latest versions in each location.

    Let me know if this helps.

    Thanks!

Viewing 15 posts - 1,681 through 1,695 (of 4,178 total)