Janice Palmer

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Viewing 15 posts - 1 through 15 (of 46 total)
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  • in reply to: Moving Calendar to New Site #1485579
    Janice Palmer
    Participant

    OK, I think I figured it out 🙂

    I was trying to import the XML file using the aggregator plugin.

    It works using the native WordPress importer.

    in reply to: Moving Calendar to New Site #1485574
    Janice Palmer
    Participant

    When I use the native wordpress exporter, it provides a file in XML format. However, importing an XML file is not allowed for security reasons.

    Thank you

    in reply to: Schema on Calendar Page #1452777
    Janice Palmer
    Participant

    Thank you!!

    in reply to: Schema on Calendar Page #1451583
    Janice Palmer
    Participant

    Awesome!

    Thank you so much.

    I was curious if I could also edit this code for the other views, especially the photo view.

    Would that be easy to do?

    in reply to: Schema on Calendar Page #1436362
    Janice Palmer
    Participant

    Thank you Andras

    No rush, let me know when you figure it out.

    in reply to: Billing Issue #1350691
    Janice Palmer
    Participant

    Thank you 🙂

    in reply to: Billing Issue #1350629
    Janice Palmer
    Participant

    I think we have figured out what happened here.

    I renewed the plugins for $62 each ($124) on Aug-08

    As you can see there was no license assigned to these plugins at the time of purchase. So on Aug-18 we started getting warnings about the license being expired, so my employee logged in and made the purchase. Instantly the warning was deactivated.

    Unfortunately, we have now paid twice.

    Thank you,

    in reply to: Duplicate queries #1148495
    Janice Palmer
    Participant

    Thank you Brook, it was a blog-grid page-style. I had it set to display all the posts, but now it is set to display only 8 posts in the grid and it has reduced the queries a lot !!

    Janice

    in reply to: Duplicate queries #1147018
    Janice Palmer
    Participant

    OK, so a couple more tweaks and I think I’ve got things under control ….

    Frontend:
    – reduced the number of blog posts on the News page to maximum of 8
    – total number of queries reduced from 950 to 150

    Backend:
    – reduced the number of orders displayed on the Orders tab to 5
    – total number of queries reduced from 850 to 250

    Thank you,
    Janice

    in reply to: Duplicate queries #1146897
    Janice Palmer
    Participant

    Thank you!

    I’ve been testing the theme and plugins, as per: https://theeventscalendar.com/knowledgebase/testing-for-conflicts/

    1) There seems to be a front-end issue which was resolved when I switched to 2016 theme:
    – the page with the excessive number of queries is: https://www.aoaalberta.com/news-upcoming-events/
    – this is a blog-grid-style page-layout that is part of the theme (Virtue Pro) https://www.kadencethemes.com/
    – there are 28 posts (and 10 private)
    – deactivating the theme seems to fix the Duplicate Queries issue (on the front end)

    2) However, there still seems to be an issue on the back-end that I can’t get rid of:
    – the Woocommerce Orders tab is generating approx 700 queries
    – there are 92 orders in total
    – all the Events calendar plugins are deactivated and the theme is 2016
    – I can’t unplug WooCommerce to check because it’s the Woo orders tab where I see the excessive queries; so I’m thinking it must be WooCommerce causing the problem

    What do you think, would you still like to take a look or should I be talking to the WooCommerce people ?

    Janice

    in reply to: Duplicate queries #1146852
    Janice Palmer
    Participant

    Here is the link to page that is generating 900+ queries:
    https://www.aoaalberta.com/news-upcoming-events/

    I am going to remove the link from the nav-menu so noone will click on it.

    Janice

    in reply to: Ticket Numbers and Woo Sequential Order Numbers Pro #1125017
    Janice Palmer
    Participant

    What you have described above is very similar to what I am trying to accomplish.

    I see this now on the Attendees list; this is what I was trying to do with the Woo extension.

    Thank you will take a closer look !
    Janice

    in reply to: Hide Security Code on Tickets #1125012
    Janice Palmer
    Participant

    Thank you George, very helpful!

    in reply to: Ticket Numbers and Woo Sequential Order Numbers Pro #1124543
    Janice Palmer
    Participant

    OK, so now I have yet another glitch……

    Tickets Plus does not support Variable products and this is the only way to get the Sequential Order numbers working; e.g. I need 2 variations (in pricing) and if variable products feature is not available, then we will end up with the tickets having the same ticket numbers; since the tickets all start with 1.

    Is there any way to number the tickets using Tickets Plus ?

    Thank you,

    Janice

    in reply to: Hide Security Code on Tickets #1124492
    Janice Palmer
    Participant

    Thank you George, would I also be able to add text using the custom template file method described above?

    Janice

Viewing 15 posts - 1 through 15 (of 46 total)