[Ilkka]

Hi,

I am using Mac OS and testing in windows environment as well. I had no success opening these pdf files on Mac or windows just blank files in all programs (preview, acrobat, pro etc) and systems (Mac OS and windows).

But for some reason it started creating pdf files when I took the pdf link away in event settings and turned it back on. So suddenly it is making pdfs for me. Although these pdf files look horrible, and have not so much common with the original ticket. I do not know if anyone has any ideas how to render these pdf files correctly? Does it need to have a separate css file or what…

Anyway thanks for all ideas.

[Ilkka]

Hi,

Thanks for the screenshot it helped a lot finding the correct object. Anyways this info is saved in same manner as the tribe attendee id so this info is also incorrect in our case. However i found new set of settings that is creating the desired result.

Which is:

Have in the settings create attendee info the following options on:

Processing, On hold, completed.

(see image).

Maybe i do not understand all the things that are following from these options but it seems that with these settings i can get the correct tribe_attendee_id in all occasions and there will be no unaccepted orders creating attendees for my attendee list. So i see that this will do it for me at the moment. However i see that there is a problem somewhere. I really would like to hear in which data the attendee list is using when created.

Thanks for your patience.

[Ilkka]

Hi,

Sorry, only value i could found was the post_author from the event not from the ticket i am not sure how i am supposed to find it for the ticket.

thanks

[Ilkka]

Hi,

I could not find the value “author_id” from the database. In which table this should be and how can i found it…

ilkka

[Ilkka]

Hi there,

Lets just see that we are doing same things. It seems that we are but just to verify:

Event settings Create attendee info on “completed”
1. Buy your ticket as registered customer or unregistered
2. Accept your order as admin
3. _tribe_ticket_attendee_user_id = Will be set to admin (only in database) Attendees list shows correct. So this means The event tickets are not actually using the _tribe_ticket_attendee_user_id for creating the attendee list but something else? Or what is going on?

For us this is the procedure creating the problem, and i just updated the latest version for wordpress and still same problems. What is that we can do if you are unable to recreate this.

Thanks

[Ilkka]

Hi,

Still some info following:

The info tribe_ticket_attendee_user_id can be found on wp_postmeta table in database.

thanks

[Ilkka]

Hello,

You said the following and my answers are below

1. “Create event with ticket and attendee meta”
Did not quite understand what this has to do with anything and did not do it as we are not collecting any additional info from the customers buying the ticket. I will do it if you see this is important.

2. Buy as a different user, not as admin
Done that and it is giving me correct results if i have in event settings creating attendee information as soon as order is created. Check the attached image settings1.png However the biggest problem being that i when change the settings which i would like it to be check the attached image settings2.png it is creating the attendee information for the person who is accepting the order not the person who is buying it.

3.”Mark the purchase completed with admin user”
Done this and the admin will be marked in the database as an attendee if i have the settings as described in the settings2.png image.

4.Check attendee meta id (does this actually show up on the backend somewhere or only in the database? Where should I look in the DB if it’s there?)
The attendee information seems to be incorrect only in database. The attendee information is correct in the event information if i view attendees it will be correct. However the data: _tribe_tickets_attendee_user_id is saved incorrectly in database being the person who is accepting the order. And of course as we are all relying on the data on database this will be leading to many other problems as we use this _tribe_tickets_attendee_user_id data for many other purposes as well.

And please notice it seems that these settings check the image settings3.png have not any effect as the tickets are only being emailed when the order is completed, not a big issue for me as this is the only option which i would like it to be but it could cause many problems to others.

Hope this helps, looking forward from hearing you.

Thanks

[Ilkka]

Hi there,

this seems to be quite near but not quite right (for me) as i am not looking for solution to rsvp tickets but to tickets sold via woocommerce. So after ticket purchase the buyer receives the ticket and add another receiver additionally.

thanks

[Ilkka]

Hi there, i am happy to inform that different combination of the event settings made things to work again. However i see that it should not be happening like i described when settings are as i have pointed out earlier. It should be newer be set as the person who is accepting the order. When the attendee info is created immediately the info is correct.

Anyways my case is solved.

[Ilkka]

This reply is private.

[Ilkka]

Hi,

just to let you know that this works perfectly for me.

Thanks again.

[Ilkka]

Please remove me from all threads and responses.

[Ilkka]

Hi there,

yes this what i am looking for. Thanks for your answer. i have not tested yet but seems that this is the solution.

Thanks.

[Ilkka]

Yes iam referring to this plugin https://theeventscalendar.com/extensions/add-view-ticket-link-to-the-my-tickets-screen/ ?

i was just asking that is the customization process of the plugin same as in all your plugins.

thanks

[Ilkka]

This reply is private.

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