[Gergana]

Hi Courtney,

Thank you for your guidance, but this still does not clarify me the situation.
Can you bring more light to my questions?
1. Do I need to register the custom post type with a REST API Support?
2. What is the name of the custom post type if I need to register it?
3. What to do when I choose for example the title (in order to show the event name) from wp-json/tribe/events/v1/doc?
3.1 Do I need to register the custom endpoint or route by following the guide you’ve shared with me, or they are already registered for use?
3.2 If they are registered how I can use it?

Thank you for your time 🙂

[Gergana]

Thanks Cliff,

I have been using the 3rd party plugin “Say What!” but I begun optimization and I am replacing everything which has replacement with native approach (such as these po and mo files for translations).
I’ve checked your links and I’ve started the Bulgarion translation for ET+ inside the translation page from the guide for translating premium plugins.
I’ve already processed around 30 items, so I believe I’ll be ready soon for .

Thanks again for you help.

• This reply was modified 6 years, 9 months ago by Gergana.

[Gergana]

I am expiriencing the same issue as Johan reported.
If I put the end time for example 23:00 after when I hit “Update” button and return into the same place I see 11:00. This is annoying little thing. So hope this is fixed someday.

[Gergana]

Hi Robert,

I managed to add also a countdown after Nico’s help in the topic: https://theeventscalendar.com/support/forums/topic/how-to-show-the-ticket-sales-end-date-into-the-event/#post-1157367

You can check the final result on our live site: http://event.regresya.com/event/grupova-regresiq-stara-zagora-april/

Scrow down until you reach a ticket form. In the description for each ticket you can see a countdown.
This is made by using a Smart Countdown FX plugin.

[Gergana]

Hi Modern Tribe team, Albert,

I can confirm the same error which you are reporting also with the same situation with the Follow up emails and TEC ET ET+. I haven’t dig inside of it, but I see that other people are expiriencing this one. So we are two with the same issue.

[Gergana]

I don’t quite understand this explanation. It was working fine before for a
long time and then stoped working. We never made any changes… How can you
explain that?

[Gergana]

Are you able to advise specifically as other changes have been made to this file.

Kind Regards,

Russell Scott

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[Gergana]

Hi Russel,

I will try to help you. In these links which I sent to you you can fix the tickets sold number in your attendee lists by following these instructions provided by Geoff B here
You must backup your DB and afterwards set to zero the value which is inside the screenshot. But follow the instructions there.

For the date which you are refering I will try to explain what I think is the issue with your tickets.

1st: does your ticket name include a string with a date?
2nd: does your event starts at 21.10?

If the questions above are true, seeing the screenshot of the ticket it looks everything good. But from my point of view the issue happens because you are selling tickets for more than one event with different dates. am I correct?
If so this will lead to confusions for the attendees. So my solution here will be if you want to keep the date inside the ticket name: To remove the event start date from the email.php template. This can happen easy by making an template override inside your child-theme.

The needed file is here: yoursite/wp-content/plugins/event-tickets/src/views/tickets/email.php

the line which is showing the event start date is on line 315:

<?php if ( ! empty( $start_date ) ): ?>
														<h4 style="color:#0a0a0e; margin:0 !important; font-family: 'Helvetica Neue', Helvetica, sans-serif; font-style:normal; font-weight:700; font-size:15px; letter-spacing:normal; text-align:left;line-height: 100%;">
															<span style="color:#0a0a0e !important"><?php echo $start_date; ?></span>
														</h4>
													<?php endif; ?>

Try to remove the above mentioned code from the template once you have copied it into your child theme inside this location: ” yourchildtheme/tribe-events/tickets/email.php ” , by this action you can remove the event start date inside the ticket sent to the customers which will left the ticket name the only instance where the start date will be shown inside the ticket.

I am not sure that I am correctly understanding the issues which you are describing so if my suggestions resonate to you go ahead and try it.

About the venue issue, I am not familiar with this. Maybe the Modern Tribe crew can help here.

• This reply was modified 7 years, 3 months ago by Gergana. Reason: some typos

[Gergana]

Hi Geoff B.

Thank you for your help here. I managed to make what I want with your guidance.

The snippet which I edited looks like this:

/*
* The Events Calendar - WooCommerce Tickets - Set the product type to be simple for all Tickets
* Alternative Hooks: 
* wootickets_after_update_ticket
* wootickets_after_create_ticke
* @version 3.12
*/
add_action( 'wootickets_after_save_ticket', 'tribe_events_woo_change_product_type' );
function tribe_events_woo_change_product_type( $ticket_ID ) {

	update_post_meta( $ticket_ID, '_virtual', 'no' );
}

Thanks!

[Gergana]

Hi Paul,

I can tell you something that saved me alot of headbanging. Sometimes (very often) when you make a fine tuning of the CSS, the browser may tricks you. To be extra sure that this will not happen you can hard reload the page this can be done when you enter inside the DevTools(pressing once F12) and after that go to the reload icon in the upper left corner near the back and forward button and press right button of the mouse. It will dropdown menu with 3 options. Hard reload will reload all the styles, as they are. I am saying this if your browser is caching something this will prevent from realtime checks.
Hope this will be nelpful

[Gergana]

Hi Russel,

I am not from the Modern Tribe crew, but I can offer my help here.

About the reseting the sold count you can check it here how to fix this. But first MAKE A BACKUP of the DB.

On your first question regarding the ticket dates. I see that your ticket name is with the date of the event. So inside the ticket type it is written the “Ticket Name” or in other words – the woocommerce product name. In other hand the stock template for the emailed tickets include only the starting date of the event. So if you have a long event which lasts 2-3-4 days it will show only the starting date.
If you want to show inside the ticket also the end date of the event you can do it by following Nico’s guidance inside this thread. But keep in mind that you must overwrite this template as copying it into your child theme.
Hope this helps!

[Gergana]

Hi George,

Thank you for your quick response. Good to hear that, hope this will happen in the future release. There are no other topics. Actually I can provide you with information about one error which I found once I delete an order from one event, and after that if I enter inside the attendee list it crash with php error. I can provide you more details if you need them.

[Gergana]

Hi George,

I found the reason why this happens. This snippet is the reason of this issue.

I followed also your instructions to modify it in this discussion, but the situation is the same.
I’ve performed the test with theme 2014 and only with these enabled plugins “Woocommerce, ET, TEC and ET+” and it is still the same.
This snippet is providing me very useful functionality. Is there a way how make it works again without braking the functionality of buying two,three different tickets at one order?

At this stage I removed the snippet but hoping to make include inside the email this information which the snippet was providing me.

Thank you George

[Gergana]

Hi,

I can step in with some of my insights and ideas.
I am working on this to make one place for all of my events. And I’ve found a solution of this. It is called “Inser Pages”. Ta daa 😀
It is a wordpress plugin which is very useful for this situation. It can also import custom post types as the events here. You can even import them throught a custom template which I did. If you are interesting I can share more information here.

[Gergana]

Hi Peter,

I can step in here with info about a discount plugin which I am using and I am satisfied with it. The name is “WooCommerce Bulk Discount” by Rene Puchinger

It allows me to make discount for a specific quantity, but you need to aplied it manually for each ticket. I am attaching a screenshot with the setup.

[Author]

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