[Courtney]

Hi there steve

Thanks so much for reaching out!

Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

As part of this, a number of new restrictions were applied to their Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers, and venues. These changes went live with little notice to providers such as ourselves. At this point, it does not seem possible to reliably import any events, even if you created and ‘own’ events on Facebook and have linked Event Aggregator to Facebook using those same credentials.

This is frustrating for you, and for developers like us.  As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events.  We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

[Courtney]

Hey Jason

So sorry for the lack of response. I’ll send this along to our refunds representative now. Can you also reach out directly via support [at] theeventscalendar [.] com.

Thanks
Courtney 🙂

[Courtney]

Hi there

So sorry for the confusion.  We sent an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well.

Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

Let me know if this works now.

Thanks
Courtney 🙂

[Courtney]

Hey Dominique

Are you referring to The Events Calendar and Events Calendar Pro customizations?

The Events Calendar is free, and you can access much of our customization options by installing it.

Usually, we suggest this for CSS-type modifications:

1. Start by modifying what you can at Appearance » Customize » The Events Calendar.
2. We generally don’t recommend that you change the theme or plugin’s CSS files directly, as they will be overwritten. To avoid this, follow the steps outlined in Themer’s Guide
3. Use overriding CSS files, or add CSS to your site using Appearance » Customize » Additional CSS.
4. Use !important before a semicolon to override every css rule. It’s a brute force method, but works for quick fixes.
5. Please check out this Customizing WordPress #2 – Using Chrome Developers Tools YouTube video in addition to our Using Chrome Developer Tools tutorial on how to easily make changes using CSS.

Events Calendar Pro does offer a few additional view types for the main /events page, as you can see on our demo site: WP Shindig Demo Site https://wpshindig.com/events/. In the upper right corner, view as map, week, and photo views.

We do have a Themer’s Guide https://theeventscalendar.com/knowledgebase/themers-guide/ for any more code-driven changes you’d like to make.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi there Sandra

So sorry for the confusion.  We sent an email containing a link to download Events Calendar Pro and the license key.

Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well.

Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

It looks like you tried to do this, but in the Event Aggregator field instead.

Let me know if this works now.

Thanks
Courtney 🙂

[Courtney]

I see Ben. I hope your solution works out well for you. Thanks again.
Courtney

[Courtney]

Hey Dave

Events Calendar Pro and The Events Calendar will work. Your calendar should display on your site.

What won’t work is the actual import of Facebook events into Event Aggregator . Events imported from Facebook won’t resolve, so they just won’t be created. The rest of your manually created or other source imported events should still all display on your calendar.

Would that work for you?

Thanks
Courtney 🙂

[Courtney]

Hey Ben

To be clear, Event Tickets Plus adds a lot more functionality than Event Tickets.

Event Tickets Plus can handle QR code check-ins, custom attendee registration information, setting a limit when you want tickets to go on sale, creating a shared stock of tickets available, and generating reports of event attendees. These are not features within Event Tickets alone.

I would still say if Event Tickets offers all that you want and you can add the CSS code, for now, to hide that line asking for a login, that would be your easiest route.

Thanks
Courtney 🙂

[Courtney]

Hi there Dave

Thanks so much for reaching out!

Facebook recently announced a range of changes (https://newsroom.fb.com/news/2018/04/restricting-data-access) to their APIs (the protocols we use to ‘speak’ to their servers and retrieve event information) which are having an effect on a number of our users.

As part of this, a number of new restrictions were applied to their Events API, which is the specific protocol Event Aggregator uses in order to import events, organizers, and venues. These changes went live with little notice to providers such as ourselves. At this point, it does not seem possible to reliably import any events, even if you created and ‘own’ events on Facebook and have linked Event Aggregator to Facebook using those same credentials.

This is frustrating for you, and for developers like us.  As Facebook continues to alter what it allows us to access, we will continue to pursue a path forward for Event Aggregator to import Facebook events.  We will continue to keep https://theeventscalendar.com/knowledgebase/ea-fb-privacy-policy and https://theeventscalendar.com/event-aggregator-status/ updated as this unfolds.

Please let me know if you have any other questions!

Thanks
Courtney 🙂

[Courtney]

Hi Poulav

1. Event Aggregator does allow for Google Calendar imports. https://theeventscalendar.com/knowledgebase/import-from-feed-or-url/ can walk you through how to do that. Do note, if an event is deleted from Google Calendar, it must be manually deleted from your site.

2. We do support a list view. See our demo site https://wpshindig.com/events/list/ for an example of that view or other views supported. List, month, and day view come with our free The Events Calendar plugin. The remaining views are part of Events Calendar Pro.

3. The same demo site has 2 bars at the top. You can see the default search options from The Events Calendar in the top bar. The 2nd bar has advanced filter options and is part of Filter Bar plugin.

Is there anything else I can help you with?

Thanks
Courtney 🙂

[Courtney]

Hi Christine

I believe this is what you need: https://theeventscalendar.com/knowledgebase/import-from-feed-or-url/

Can you go through this and let me know if you’re still stuck?

Thanks
Courtney 🙂

[Courtney]

No, Tribe Commerce is part of Event Tickets specifically. However, Event Tickets Plus can connect to either of the e-commerce plugins mentioned, each containing a way to connect Paypal.

I know, it’s a bit of a run-around and may be overkill.

We will be at least updating the wording regarding that log in message, but I don’t have a timeframe for that happening.

Thanks
Courtney 🙂

[Courtney]

Hi Ben

This code string is part of tickets that reside in Event Tickets specifically (in the Tribe Commerce area). If you create the tickets with Event Tickets Plus, it will not display.

Thanks
Courtney 🙂

[Courtney]

Thank you Kathryn

If you do not receive a confirmation email from us within 2 business days, please let me know.

Thanks
Courtney 🙂

[Courtney]

Hi there Michael

The only options are manual disbursement (Community Tickets can still track and calculate who gets what, you’d just need to manage payouts yourself) or crafting a custom gateway which is well beyond our  Scope of Support / Terms.

If you’d like to hire someone to help implement, we’d suggest our Find A Customizer https://theeventscalendar.com/knowledgebase/find-a-customizer/ guide.

Is there anything else I can help you with?

Thanks
Courtney 🙂

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