My License number

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  • #1525241

    When I add my license number in the event aggregator key block it says :

    “Your Event Aggregator license key is invalid. Visit the Events Calendar website to check your licenses.”

    I checked the license number and reloaded it and its still invalid.

    Can you help?

    #1525313
    Courtney
    Member

    Hi there Sandra

    So sorry for the confusion.  We sent an email containing a link to download Events Calendar Pro and the license key.

    Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin.  You’ll need to keep the free The Events Calendar https://theeventscalendar.com/product/wordpress-events-calendar plugin active as well.

    Then get your license key https://theeventscalendar.com/license-keys/, and go to Events » Settings » Licenses to enter it.

    It looks like you tried to do this, but in the Event Aggregator field instead.

    Let me know if this works now.

    Thanks
    Courtney 🙂

    #1525465

    I have done exactly as you described below several times and get the same message:

    Your Event Aggregator license key is invalid. Visit the Events Calendar website to check your licenses.

    You suggest in your email below that I should put the key in Events, settings, licenses. The only place for me to add it is the Event Aggregator field.

    Does it sound like I don’t have rights to do this? I am hooked up to a server for the hospital/med school.

    #1526868
    Courtney
    Member

    Hi there

    Have you downloaded, uploaded, and activated Events Calendar Pro to your site? Once you have, you’ll find a 2nd license key entitled “Events Calendar Pro”.

    Can you go to My Account » Downloads https://theeventscalendar.com/my-account/downloads/ and download the Events Calendar Pro plugin?

    Thanks
    Courtney 🙂

    #1543110
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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