Courtney

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Viewing 15 posts - 4,471 through 4,485 (of 5,607 total)
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  • Courtney
    Member

    Hi Chris

    Yes, you can use Event Aggregator on as many sites as you’d like within your import limits.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Purchased Event Pro in Error – #1300831
    Courtney
    Member

    Hello Paul

    Weโ€™d be happy to help sort that out for you.

    Please send an email to support [at] theeventscalendar [.] com.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: upload #1300828
    Courtney
    Member

    Hi Todd

    You can import limited sources for free in The Events Calendar. It does allow CSV imports. If you purchase Event Aggregator, you are able to import more options. Check them out.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Customizer #1299948
    Courtney
    Member

    Hello Rance

    With your theme, we can’t replicate the problem. I have tested, as has another team member. Can you run through the Testing for Conflicts Guide https://theeventscalendar.com/knowledgebase/testing-for-conflicts/ one more time. (keep the theme active, keep our plugins active, but disable everything else and see if you can pinpoint the conflict, if there is one).

    Are you seeing this with only a specific browser? I checked with Safari, Chrome, and Firefox.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Compatability with WP3.8 & WC3.0 #1299939
    Courtney
    Member

    Hello Frank

    Yes, our plugins are current with WordPress and WooCommerce. We pushed an update for Event Tickets Plus just days after Woo3 shipped, and have done thorough checks against additional updates by Woo as well.

    That said, we still recommend first working on a staging site before integrating with a live site.

    Is there anything else I can do to help you?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Events Calendar Pro and Ticket #1299933
    Courtney
    Member

    Hello Susan

    Event Tickets Plus is a different plugin than Events Calendar Pro.

    In order to use Events Calendar Pro, you’ll first need to install the free The Events Calendar plugin.

    Likewise, to use Event Tickets Plus, you’ll need to first install the free Event Tickets.

    Does that make sense? Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: pro version on multisite #1299931
    Courtney
    Member

    Hello Gill

    You can use a lesser license on a multisite. Since this is the pre-sales forum, this isn’t the best place to answer this. When you log in to the premium forums, we can see what level of license you currently have. If you have a license that covers 2 sites, you will be fine.

    Does that help? Is there anything else I can do to help you?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Site Compatibility #1299929
    Courtney
    Member

    Hello Gregg

    We do not offer a trial version. We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.

    Event Aggregator can collect data from Facebook, Meetup, Google Calendar, iCalendar, CSV, and ICS. One of your sites listed is actually an embedded Google Calendar, so if you can get the source of that, it should work on that site.

    If you can find an iCal format export on http://sandicor.com/training/training-calendar/, it might work as well.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: TheEventsCalenderPro #1299920
    Courtney
    Member

    Hello Leo

    You can apply for our non-profit discountย by completing the form at https://theeventscalendar.com/apply-for-npp.

    โš ๏ธPlease Note: Licenses granted through this program 
    do not include access to support. 
    If you need in-depth support, 
    please consider purchasing a regular license.

    Is there anything else I can help you with?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Doesn’t work #1299917
    Courtney
    Member

    Hello Kerry

    No, Image Widget Plus should work independently of any of our other plugins. Can you share a link to the page where the widget is displayed?

    Can you clarify what isn’t working about the plugin?

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Updates #1299915
    Courtney
    Member

    Thanks Patrick

    Let us know if there’s anything else we can do to help.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Spinning grey wheel #1299913
    Courtney
    Member

    Hello Gary,

    I’d suggest initially reaching out to your current web host asking for support in how to enable wp-debug (https://codex.wordpress.org/WP_DEBUG) on your site. Most will be able to walk you through that step to see what errors you may have.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Add new event (frontend users) #1299911
    Courtney
    Member

    Hello Philipp

    Can you also reach out to their development support and see if they’ve had other customers with the same conflict? They may already have a solution available if so.

    Thanks
    Courtney ๐Ÿ™‚

    in reply to: Where is the short code located at #1299908
    Courtney
    Member

    Hello Donovan

    I do understand your concerns on price & functionality. I hope we are able to provide the value you need.

    Can you tell me where you placed your shortcodes and what is not working with them? I’d like to be able to see what is going on with your site. Can you send me a link to the exact pages where I can see your shortcodes displayed?

    The map view should be populated with the venues of your events. Is that what you are seeing?

    Looking forward to narrowing down what is happening.

    Thanks
    Courtney ๐Ÿ™‚

    Courtney
    Member

    Hello Jean

    What method did you use to delete /events? What is the address of your calendar now? Find that at Events ยป Settings ยป General ยป Events URL slug.

    Thanks
    Courtney ๐Ÿ™‚

Viewing 15 posts - 4,471 through 4,485 (of 5,607 total)