[Courtney]

Thank you Ivy, we appreciate the info you can pass along!

Thanks
Courtney 🙂

[Courtney]

Hi Rocky – I can’t make any promises but would hope to see this fixed our upcoming maintenance release, less than a week away. Until then, https://wordpress.org/plugins/bulk-delete/ might be useful for bulk deleting. I haven’t worked out the fastest way yet to delete duplicates. I’ll spend some time on this and be sure that tip is shared when we push out the fix.

Again, so sorry for this huge inconvenience.

Thanks
Courtney 🙂

[Courtney]

Hi Cade

We can now confirm and are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney ?

[Courtney]

Hi Eric & Ryan

We can now confirm and are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney ?

[Courtney]

Hi Rocky

We can now confirm and are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney ?

[Courtney]

Hi Corry

We can now confirm and are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney ?

[Courtney]

Hi Steven & Daniel

We can now confirm and are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney ?

[Courtney]

Hi Joel

We can now confirm and are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney ?

[Courtney]

Hi Ryan

We can now confirm and are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney ?

[Courtney]

Hi Mitchell

We are aware of this bug, and are very sorry this is happening to quite a few users. We have what we believe is the fix, we expect it to ship soon. We will notify you here as soon as that is available.

Thanks
Courtney 🙂

[Courtney]

Thank you Nadya. If you have any more issues, please let us know.

Thanks
Courtney 🙂

[Courtney]

Hello Mark

I’m sorry this is happening. We are working to narrow down exactly what is causing this issue. In the meantime, there are a few options we can try to resolve this would help us narrow this down faster.

Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

===

If you don’t see any WP_DEBUG messages while browsing your site, could you try temporarily activating the default Twenty Fifteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

Thanks
Courtney 🙂

[Courtney]

Hi Cade

I’m sorry this is happening. We are working to narrow down exactly what is causing this issue. In the meantime, there are a few options we can try to resolve this would help us narrow this down faster.

Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

===

If you don’t see any WP_DEBUG messages while browsing your site, could you try temporarily activating the default Twenty Fifteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

Thanks
Courtney 🙂

[Courtney]

Hi Eric

I’m sorry this is happening. We are working to narrow down exactly what is causing this issue. In the meantime, there are a few options we can try to resolve this would help us narrow this down faster.

Would you mind enabling WP_DEBUG and sharing any PHP errors you see while navigating your site’s home page, events page, single-event pages, and any other of your site’s pages relevant to this ticket?

Once you share your WP_DEBUG findings, we may be able to get an idea of any plugin or theme conflicts.

Please enable WP_DEBUG on your site. You’ll need to edit to your site’s wp-config.php file and change this line of code: define('WP_DEBUG', false); to this: define('WP_DEBUG', true);
(or add this line of code if you can’t find mention of ‘WP_DEBUG’ in your wp-config.php file)

If any errors do appear while navigating your site’s pages, please copy and paste them in their entirety into a new ticket reply — along with the URL of where you saw the error(s) — and make sure you set it as a Private reply.

===

If you don’t see any WP_DEBUG messages while browsing your site, could you try temporarily activating the default Twenty Fifteen theme, and seeing if the issue persists.

If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?

If the issue persists in the default Twenty Fifteen theme, then we have a different set of debugging steps. Please keep the Twenty Fifteen theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try re-enabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?

Thanks
Courtney 🙂

[Courtney]

Ah, now I follow Pascal, you want the “see more” link to go somewhere else. What do you have set as your default events page?

Events » Settings » General » Events URL slug

Thanks
Courtney 🙂

[Author]

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