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Courtney
MemberHi Ingrid
Can you send us a private email to support [at] theeventscalendar [dot] com with the license key of one of your products? Events Β» Settings Β» Licenses. Please do not send that in this thread as this is a public forum.
We can look up your account information from there. I was uanble to locate your account with the email address you left on this thread.
Thanks
Courtney πCourtney
MemberHi Frank
Event Tickets Plus does work with Events Calendar Pro.
Events Calendar Pro requires that you install The Events Calendar first.
Event Tickets Plus requires that you have Event Tickets and an e-commerce plugin. We currently support WooCommerce or Easy Digital Downloads. Read more about each optionβs features and payment gateways.
We do not directly connect with payment gateways ourselves at this time. For that, you can see what WooCommerce does.
Is there anything else I can help you with?
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Courtney πDecember 20, 2017 at 1:56 pm in reply to: "Show only the first … recurring events" results in wrong events order #1410322Courtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πCourtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πCourtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πCourtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πDecember 20, 2017 at 1:50 pm in reply to: After Last Update, Filter results not in chronological order #1410318Courtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πDecember 20, 2017 at 1:49 pm in reply to: Problem with widget: Events are not sorted by date. #1410317Courtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πCourtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πDecember 20, 2017 at 1:47 pm in reply to: Event list under calendar in shortcode not chronological #1410315Courtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πCourtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πDecember 20, 2017 at 1:45 pm in reply to: List view sorting by creation date not by event date #1410313Courtney
MemberHi there
We’ve just shipped a hotfix update that should resolve this. Please update and let me know if you experience any other problems.
https://theeventscalendar.com/hotfix-for-events-calendar-pro-4-4-20-1/
Thanks
Courtney πCourtney
MemberThanks Gesine. Do let us know if you need further help. I’ll close this thread out for now.
Thanks
Courtney πCourtney
MemberHi Ulrich
We do offer 30 day refunds if you find the plugin does not meet your needs. It’s just a matter of submitting a refund request form at https://theeventscalendar.com/knowledgebase/refund-policy/.
We can still switch you to Filter Bar if you’d prefer. Please send an email to support [at] theeventscalendar [.] com.
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Courtney πDecember 20, 2017 at 1:03 pm in reply to: Web dev bought the licence but they have gone under – need to renew #1410240Courtney
MemberThanks Mandy
It looks like I’ve found his account with us. However, all plugins on that account have expired. There is no need to get that exact license key for your site, but a license key is needed for updates and ongoing support.
Events Calendar Pro https://theeventscalendar.com/product/wordpress-events-calendar-pro can get you started on the checkout process.
Did you have any other plugins on your site?
Thanks
Courtney π -
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