[Chris]

Hi there,
In this case, it might be best to contact Astoundify’s support. They’re using a query to build the frontend page, which should only be pulling in posts of the “download” post type, but seems instead to be pulling in all events. They might be able to provide you with a snippet to prevent posts of the “event” post type from appearing in their loop

-Chris

[Chris]

I’m not really sure what your question is exactly?

-Chris

[Chris]

Hi there,
On multisite, you’ll find the settings located in the Network Admin panel (not on the individual sites).

-Chris

[Chris]

Hi there,
For #1, you’ll need to have a bit of PHP and HTML knowledge, or be able to hire someone to do it for you (probably wouldn’t be that expensive since its a pretty simple thing to do).

For #2, you can force 1 ticket per customer by placing this in a custom plugin or your theme’s functions.php file:
add_filter( ‘edd_item_quantities_enabled’, ‘__return_false’ );

-Chris

[Chris]

Hey Robert,
Just an update on this. We’re still looking into this issue, as it possibly affects our other ticketing solutions so we want to make sure if we fix one, it doesn’t break something for another.

I’ll keep you updated.

-Chris

[Chris]

Hi there,
Just to let you know, we haven’t missed your ticket. I’m taking final exams this morning and I’ll be on this the second they get out.

Thanks for your patience,
-Chris

[Chris]

Hi there,
See https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/#viewstemplates. Use the example templates for WooTickets as they also exist in EDD Tickets

-Chris

[Chris]

Hi there,
At this time there isn’t a way to integrate a QR code checkin with EDD Tickets. However, we are looking to add it down the road.

-Chris

[Chris]

Hi there,
Sorry for the delay here. We’ve been trying to replicate this, and have been unable to do so. Are you familiar with how to use an FTP program? We’re thinking the best option for you is to manually update your Pro version to 3.2 and then see if the license key field works.

-Chris

[Chris]

I’ve reviewed the code of the plugin you’re using.

As you might be aware, the plugin hasn’t been updated in 6 years. Unfortunately, some of variables and functions it uses in it’s code don’t even exist anymore. For instance has_cap which it uses to determine who can see the reject/apply buttons was removed in WordPress 2.0.

If you need the functionality of this plugin, I would recommend hiring someone to rewrite it to work on new version, since there’s alot of deprecated code in there thats going to stop working in future WordPress versions.

-Chris

[Chris]

Hi Robert,
Indeed you are correct. I’ve located the problem code, and we’re working on getting a solution for this.

I’ll let you know when we’ve got a fix for you

-Chris

[Chris]

If you want events to be accessible only from the backend, you probably don’t want to publish them, but rather save them as drafts. You can get to them the same way you added them, via the backend list of events.

-Chris

[Chris]

The default Recent Posts widget will not display custom post types in it. You probably want a plugin like: http://wordpress.org/plugins/advanced-recent-posts-widget/

-Chris

[Chris]

It should auto-update if you have a license key set in the license tab of the Event’s settings. Can you make sure you have yours in there?

[Chris]

The Event Calendar takes its date format from what you would have set in the main WordPress settings. You can get there by going to Settings -> General and select custom and use F-Y or F Y

-Chris

[Author]

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