The Events Calendar 3.2 vs PRO 3.1 problem

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  • Author
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  • #80009
    cityofarlington
    Participant

    After updating the \”The Events Calendar\” version to 3.2, the following error message comes up \”The following plugins are out of date: Events Calendar PRO 3.1. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Want to pair an older version?\”

    How are we supposed to upgrade our PRO version to 3.2?? Also, how can we revert The Events Calendar to 3.1

    #80117
    Chris
    Participant

    It should auto-update if you have a license key set in the license tab of the Event’s settings. Can you make sure you have yours in there?

    #80123
    cityofarlington
    Participant

    We did put it in and got a green message “Valid Key! Expires on 2014-10-10”, then when we exit and go back to the Licenses tab, there’s no record of it or it’s not listed. And the message “The following plugins are out of date: Events Calendar PRO 3.1. All add-ons contain dependencies on The Events Calendar and will not function properly unless paired with the right version. Want to pair an older version?” is still there. Is it taking it?

    #80622
    Chris
    Participant

    Hi there,
    Sorry for the delay here. We’ve been trying to replicate this, and have been unable to do so. Are you familiar with how to use an FTP program? We’re thinking the best option for you is to manually update your Pro version to 3.2 and then see if the license key field works.

    -Chris

    #82978
    Chris
    Participant

    We haven’t heard from you in a while so I’m going to close this ticket. Feel free to open a new one if you still need help

    Thanks,
    Chris

Viewing 5 posts - 1 through 5 (of 5 total)
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