No Place to Enter License Key

[Robert Lilly]

On the Events Calendar Settings page there are only 3 tabs: General, Display, and Help. In the primer video I see Default Content, Additional Fields, and Licenses as well. Without the Licenses tab there’s no place to enter the key.

I’ve deactivated and deleted both Events Calendar and EDD Tickets and then reinstalled and activated again, starting with Events Calendar. I still only have the 3 tabs on the Settings page.

[Chris]

Hi Robert,
Indeed you are correct. I’ve located the problem code, and we’re working on getting a solution for this.

I’ll let you know when we’ve got a fix for you

-Chris

[Robert Lilly]

Thanks Chris!

[Chris]

Hey Robert,
Just an update on this. We’re still looking into this issue, as it possibly affects our other ticketing solutions so we want to make sure if we fix one, it doesn’t break something for another.

I’ll keep you updated.

-Chris

[Robert Lilly]

Thanks for the update!

[Rob]

Hey Robert! Chris is out today, but I wanted to follow-up here to confirm that we’ve identified the issue here and have got it patched for our forthcoming build of EDD Tickets. Expect it to be fixed when you upgrade to the next EDD build (should be released very soon).

Thanks for your patience / support here, and let us know if you need anything else in the interim.

[Leah]

Hey there,

I just wanted to let you know that a fix for this issue is included in our upcoming version 3.3. Keep an eye out on your WordPress Plugins page for an update. Thanks for your patience while we worked on this!

Cheers,
Leah

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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