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I need to add some custom fields to our printed tickets, I had tried to go to support docs, but the link on the primer gets a 404 error. I also cant find them by doing a search for docs for edd for modern tribe.. so, other than the primer are there any docs available? Thanks.
Hi there,
See https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/#viewstemplates. Use the example templates for WooTickets as they also exist in EDD Tickets-Chris
Chris,
Thanks for the tip.. I am trying to add custom fields to the events and then print them on the ticket. New to php, and tried to take the fields and plop them into the class-ticket-email.php.. but to no avail.
I thought I could just mimic the security code field, but it gives errors out the wazoo.. so clearly my logic is off. The wootickets format is slightly different and being a php duh (this week), I am not sure how to proceed. Any hint you can give me would be amazing.
I added two fields I would like to pass on – an event url – which is the page we will stream from – and event passcode which will be the password on the event page that must be typed in by the viewer. Julie suggested we just drop the passcode into the image of the header – but I would really like the link to be clickable – both from the ticket and from the event listing.
Any hint you can give me would be amazing. Thanks.Hey there catrose937. Chris is out today, but I wanted to follow-up here to confirm that he’ll be able to check and see if he has any advice/tips when he’s back (no guarantees though, but we’ll try to do our best).
That said: what was the link you were trying to access for the primer? If it’s 404ing I want to make sure to get that sorted. Thanks in advance!
Rob, took me a while to find it again.. but it is at the bottom of the new primer doc – https://tri.be/support/documentation/edd-tickets-new-user-primer/
where it refers to dev minded docs on a doc page (We have dev-minded docs over at our docs page,) (which you normally have and which I love and which I looked at the page before buying the product – but did not click on the link. my fault for not clicking). I am hoping this means there are some docs somewhere.. but nothing google can find outside of your website.. I have looked.Catrose937: perfect…thanks so much for the follow-up here. This is an oversight on our end! We need to regenerate that docs site again since it appears to not have taken properly when we initially launched. I’ve got the team on this and we should have something up Monday. I’ll comment in here when we do.
In the interim, have you checked whether the inline documentation in the plugin itself helps? you out?
Rob,
If you are referring to the readme.txt and the three screenshots that come with it yes. If there is something else, I havent found it and I have gone through each php file within the plugin in an attempt to understand what it is doing and how. I have found no other docs. I did read the primer – and I read what I could find online in addition to that. The question I am asking is about custom fields. I have read the wordpress codex about custom fields also, so I am trying to gain the knowledge I need, but I found a workaround by not using the product for now and using easy digital downloads directly. Which unfortunately works for us. Since there were no real online docs when I purchased, there was no way of knowing if this would work, except for a recommendation from your staff. I look forward to having some reading material on monday. Thank you for the assistance.Hi again Cat. Sorry that this had to wait until our deployment yesterday to get accomplished; I realize that was a couple days beyond what was promised and I failed to adequately communicate as much to you.
The docs page was regenerated to include all the latest yesterday, though, and should get you what you need: http://docs.tri.be/Easy-Digital-Downloads-Tickets/. Let me know if I’m wrong or if we can do anything else. Thanks again for your patience so far.
Rob,
Life is too short. Thanks for letting me know. As I may have said – we basically arent able to use the product, so when it wasnt there I assumed you all ran into a problem, and I let it go. We still love the calendar, and I appreciate the assistance. I will peruse the docs, but we have moved past it and found a solution, which we needed to do. Just sad I was advised to buy a product that we cannot use.
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