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Hi there,
We haven’t heard from you in a while, so I’m going to close this. Feel free to open a new thread if you still need help.Thanks,
-ChrisHi there,
We haven’t heard from you in a while, so I’m going to close this. Feel free to open a new thread if you still need help.Thanks,
-ChrisHi there,
We haven’t heard from you in a while so I’m going to close this. Feel free to open a new issue if you’re still having issues.Thanks,
-ChrisHi there,
We haven’t heard from you in a while so I’m going to close this. Feel free to open a new issue if you’re still having issues.Thanks,
-ChrisHi guys,
I presume you’ve got this resolved so I’m going to close this one. Feel free to open a new topic if you are in need of helpThanks,
ChrisGuessing you guys don’t need any further help but if you do just create a new thread, thanks!
-Chris
Hi there Steve,
I’ll take over this one. Your theme is using a really old version of jQuery, 1.5.1, which isn’t supported. Can you contact your theme author and have him update that jQuery version. WordPress core currently uses 1.10, and will be using 2.0 soon-Chris
Hi there,
NextGen’s (disastrous) 2.0 release broke nearly a hundred plugins and themes, including some really large ones, like bbPress, W3Total Cache, and Events Calendar.Unfortunately, this is due to some really poor code in NextGEN. As such, there’s only 2 options I can really suggest.
The first, is you can wait until they finally get to a stable version of 2.0. Since 2.0, they’ve released 7 updates (and counting) to try to fix all the issues the 2.0 update caused. Based at the length of the list of “known conflicts with 2.0” my guess is that it will be one or two months till they fix all conflicts.
I would recommend opening a ticket on their support forum. They are already aware of the conflict, but a little push always helps the cause I suppose. You can open a ticket here: http://wordpress.org/support/plugin/nextgen-gallery
The alternative option is you can rollback to a pre-2.0 release of NextGEN. If you are planning on launching a site within the next 2 months, or the site is already live, I would recommend “rolling back” until they fix all the 2.0 issues.
They made a rollback guide here:
http://www.nextgen-gallery.com/how-to-rollback-a-version/In step 1, you would pick a pre-2.0 release.
One thing to remember is not to delete nextgen from your site. Doing so will delete the data in the database used to make the galleries.
Let us know if we can help or answer any questions
-Chris
Hi there,
We haven’t been able to replicate the popup issue. Can you try viewing it in a different browser for us? We think it might be browser caching at work. If it looks fine in another browser, clear the browser cache. Else, if you could, take a screenshot of what you’re seeing and let us know what browser you’re usingThanks,
ChrisMy guess is that your theme has always had the problem but ECP’s CSS was masking it. When the CSS was lightened to make it easier for theme authors, and to make it more theme compatible, the pre-existing issue was exposed.
