Casey

Forum Replies Created

Viewing 15 posts - 976 through 990 (of 3,499 total)
  • Author
    Posts
  • in reply to: Something really wrong with my submission page #238097
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Can I turn off the hover preview option? #238087
    Casey
    Participant

    yorkshiretots,
    Can you try deactivating the super cache plugin also? I suspect this might be the culprit, since some caching plugins can conflict with javascript. Give that a try and let me know what you discover. Thanks! 🙂

    -Casey-

    in reply to: Faster approval for moderators #238068
    Casey
    Participant

    Thanks for the kind words Adam! And thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Change the height of Google Maps on Single Event page #238064
    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://m.tri.be/lo

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Upgrade causes event path issues #238058
    Casey
    Participant

    Sheila,
    I deactivated all other plugins and switched to the default 2013 theme, and now the events are displaying correctly with no 404 errors: http://tribe.hoffmangraphics.com/events/pm-time-travel-rainier-youth-choirs-season-finale-concert/ This leads me to believe that there’s something conflicting with either your theme or plugins that is the culprit.

    Sorry for the inconvenience, but hopefully this helps you to troubleshoot the issue further. Thanks! 🙂

    -Casey-

    in reply to: Upgrade causes event path issues #235458
    Casey
    Participant

    Sheila,
    I’m not seeing any of the standard WordPress permalink rules in that .htaccess file, which might be part of the issue. The core issue is that our plugin dynamically adds rewrite rules to WordPress, which for some reason aren’t being applied on your staging site.

    Finally, I also noticed that WP StageCoach is still in an alpha stage, with several known bugs, some of which might contribute to this problem.

    Hopefully that helps to answer your questions. Thanks! 🙂

    -Casey-

    in reply to: Revolution slider #235434
    Casey
    Participant

    Francesco,
    Thanks for getting in touch! Unfortunately, we’re unable to provide integration support for third-party plugins. You can take a look at our documentation, which should hopefully point you in the right direction.

    Thanks! 🙂

    -Casey-

    in reply to: Upgrade causes event path issues #235420
    Casey
    Participant

    Shiela,
    Great question! I definitely wouldn’t recommend going live when you’re unsure what will happen in production. When creating a staging site, I typically create a subdomain on the same server (or use a different account with the same host). This ensures that the server configuration I’m testing with is identical to my live environment, and will give me the most accurate testing results before going live.

    I would give that a try and see if you’re still experiencing this permalinks issues.

    in reply to: Can I turn off the hover preview option? #235407
    Casey
    Participant

    yorkshiretots,
    Thanks for getting in touch! When viewing your calendar, I’m seeing multiple javascript errors and other warnings (screenshot), which seem to be causing the tooltips to misbehave. Can you try temporarily reverting to the default 2013 theme to see if this issue persists? I suspect that this is an issue with your theme, but just want to narrow it down a bit before troubleshooting further.

    Thanks! 🙂

    -Casey-

    in reply to: Widget error, trouble with CSS #235387
    Casey
    Participant

    Great! Since it looks like you’re all set here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further questions.

    Thanks! 🙂

    -Casey-

    in reply to: Faster approval for moderators #235378
    Casey
    Participant

    Adam,
    Long time no see! 😀 Unfortunately, this isn’t currently possible, but with our next update you’ll be able to override and customize the Community Email notification template. We’ve had many users asking for the ability to customize the emails, so hopefully this will be a welcome addition.

    Let me know if that answers your question, or if I can help further. Thanks! 🙂

    -Casey-

    in reply to: Multiple events on same day #235358
    Casey
    Participant

    Adam,
    Good to hear from you again! It’s definitely possible to do something similar using the ‘Month View Events per day’ setting (screenshot). Just go to ‘Events->Settings->Display’ and change that value to a lower number. After doing that, you’ll notice that a new link appears that says ‘View All X Events’ (screenshot).

    Give that a try and let me know if that answers your question. Thanks! 🙂

    -Casey-

    Casey
    Participant

    kellymarie2001,
    Thanks for getting in touch and sorry to hear you’re having trouble here, but hopefully I can help. In the Community add-on, there is a setting to restrict access to the WordPress dashboard (screenshot), which I suspect you have accidentally enabled for your user role. Could you try logging in with an administrator-level account and see if that resolves the issue?

    Thanks! 🙂

    -Casey-

    in reply to: Upgrade causes event path issues #235345
    Casey
    Participant

    sheilahoff,
    Are these sites both hosted on the same server? It’s possible that even though you’re using the same theme and plugins, you might still experience issues because of a different server configuration.

    In this case, I suspect that there is something peculiar going on with your .htaccess file. Can you verify that the file exists in the root of your WordPress directory and is writable?

Viewing 15 posts - 976 through 990 (of 3,499 total)