Casey

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Viewing 15 posts - 2,656 through 2,670 (of 3,499 total)
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  • in reply to: Make Date Change Required #87367
    Casey
    Participant

    Possibly, but I’m not familiar enough with your third-party theme to know what is causing those javascript errors. Please try disabling all other plugins, and then re-activating them one-by-one to see if another plugin is causing the errors.

    in reply to: Make Date Change Required #87352
    Casey
    Participant

    Jordan,
    Reinstalling the plugin won’t help, since I think this is an issue with your third-party theme. Because of this, I was wanting to confirm that everything displayed correctly in the Default theme before troubleshooting further. Do you have a test environment you could try this out on?

    in reply to: Removing saved venue / organizer from community #87346
    Casey
    Participant

    Are you talking about removing the ‘Saved Venues’ and ‘Saved Organizers’ dropdowns?

    in reply to: Front-end event editing breaks my map shortcode #87344
    Casey
    Participant

    Elmalak,
    Take a look at the documentation for the ‘formContentEditor‘ function. This is called from ‘tribe_community_events_form_content‘ on the ‘edit-event.php’ template file.

    I believe the ‘formContentEditor’ function is what you’ll need to modify in order to disable the auto-formatting, so let me know if that does the trick.

    Thanks!

    in reply to: Make Date Change Required #87341
    Casey
    Participant

    Whirlmagazine,
    Thanks for reaching out! Hopefully I can help you out with this. I’m noticing a couple of Javascript errors on your Event Submission page (screenshot), which is why the datepickers are not displaying correctly.

    Could you try temporarily switching over to the Default 2012 theme to see if everything functions correctly?

    in reply to: Theme conflict #87337
    Casey
    Participant

    Alfemand,
    Unfortunately this has to do with how your third-party theme is handling WordPress queries with Custom Post types. Since everything seems to be working correctly with other themes, there’s unfortunately not much else we can do. However, we’d be happy to answer any questions your theme developer might have to help him track down this issue.

    Again, so sorry there’s not more we can do to help you on this!

    Cheers,
    Casey

    in reply to: Translation #87334
    Casey
    Participant

    Alfemand,
    You could perform a template override (Instructions) on ‘modules/venue.php’ and modify the code to remove those fields manually if you wish. Give that a try and let me know if you have further questions.

    Thanks!

    in reply to: How to set featured image size? #87332
    Casey
    Participant

    Irishrunner16,
    I think I’ll just jump in and help you on this one myself. 😉 Could you give me a link to your site so I can investigate further? Thanks!

    in reply to: Removing saved venue / organizer from community #87324
    Casey
    Participant

    jwesseldyke,
    Thanks for reaching out and hopefully I can help you here. No fields in the ‘Venues’ or ‘Organizers’ sections are required. Users can leave those fields completely blank, as some events might not necessitate the need for that information. The ‘Saved Venues’ and ‘Saved Organizer’ dropdowns are also not mandatory; they’re just there to give the user some pre-filled options should they want to use the same information for another event.

    Hopefully that helps to answer your question, but please let me know if you need further information.

    Thanks!

    Cheers,
    Casey

    Casey
    Participant

    Sean,
    Unfortunately, this functionality is not easily implemented without considerable modification to the plugin. If this is something you’d like to see in a future release of the plugin, then please submit this idea to our UserVoice page, so our development team can take it under advisement.

    If you feel comfortable writing code and want to take on this customization yourself, you’ll want to start by performing a template override (Instructions) and then looking in ‘modules/venue.php’ and changing the ‘tribe_community_events_venue_select_menu‘ function to use a custom-written function that only returns venues for the user that’s logged in. (NOTE: Any changes you make to the plugin’s core code will be overwritten the next time you update)

    Since customizations unfortunately fall out of the scope of support, that’s about all the help I can give you. However, take a look at our extensive documentation, which should help to answer some of your questions.

    I hope that gets you started in the right direction! Thanks and let me know if you have further questions!

    Cheers,
    Casey

    in reply to: How to set featured image size? #87315
    Casey
    Participant

    Irishrunner16,
    I’ve moved this thread over to the EC Pro forum, where one of our team members will assist. Please stand by.

    in reply to: Individual module overrides not working #86164
    Casey
    Participant

    Thanks for confirming that this got you sorted. Since it sounds like this did the trick, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Individual module overrides not working #86110
    Casey
    Participant

    Tony,
    It looks like you might have some outdated template files in your theme. You can either update all of your ‘tribe_get_template_part’ references to include the ‘community’ folder like this:


    <?php tribe_get_template_part( 'community/modules/taxonomy' ); ?>

    Or you can re-copy all of the template files from ‘/wp-content/themes/plugins/the-events-calendar-community-events/views/’ back to your theme. NOTE: if you re-copy the template files, they will overwrite any changes you’ve previously made in your theme’s copies.

    Give either of those options a try and let me know if that does the trick!

    in reply to: 900+ Anonymous Users in 5 Hours #86103
    Casey
    Participant

    This reply is private.

    in reply to: Individual module overrides not working #86096
    Casey
    Participant

    Trumpeter,
    Sorry to hear you’re having problems, but hopefully I can help you out! Is your theme a child theme? If so, then you’ll need to place the template overrides in the parent theme for them to be active. If that’s the case, then give it a shot and let me know if that does the trick. Otherwise, let me know and we can continue to investigate.

    Thanks!

Viewing 15 posts - 2,656 through 2,670 (of 3,499 total)