Casey

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Viewing 15 posts - 2,401 through 2,415 (of 3,499 total)
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  • in reply to: Community Events: Configure to use "UserPro" Login #106540
    Casey
    Participant

    kalgary1,
    Thanks for getting in touch! Unfortunately we can’t integrate with other plugins, but if you’d like to use a different login page, then you should be able to paste the following code into your theme’s functions.php file:


    function redirect_login() {
    wp_redirect( home_url( '/your-login-page-slug-goes-here' ) );
    }
    add_action( 'login_form_login', 'redirect_login' );

    Give that a shot and let me know if that gets you what you need. Thanks! 🙂

    -Casey-

    in reply to: Venue and Organizer links not working #106535
    Casey
    Participant

    Michelle,
    Unfortunately we can’t provide support for the free version of The Events Calendar here on our forums. Please post your question to the WordPress.org support forums and someone will help you there. We typically make a support pass through those forums once per week. If you need faster support, please consider purchasing a PRO license. Thanks! 🙂

    -Casey-

    in reply to: Event Calendar on the Fritz #106530
    Casey
    Participant

    Mike,
    This is due to your theme adding the following styles to the ‘.block-type-content .hentry’ element:


    float:left;

    You should be able to add this to your theme’s stylesheet to fix:


    .events-list .block-type-content .hentry {
    float:none !important;
    }

    Hopefully that does the trick. Thanks! 🙂

    -Casey-

    in reply to: How do I update from Events Calendar Pro 3.3 to 3.4? #106526
    Casey
    Participant

    Chris,
    Yes, you’ll need to disconnect any sites you’re not currently using, since the personal license only allows for updates of one site. To do this, just head over to your License Keys page and disconnect access for the sites that you’re no longer using ECP on by clicking ‘Disconnect Now.’ Then, you should be able to proceed with updating the plugin. Give that a shot and let me know if it does the trick! Thanks! 🙂

    -Casey-

    in reply to: non profit organization #106515
    Casey
    Participant

    Jasmin,
    Thanks for getting in touch! Take a look at our Non-Profits FAQ page, and if your organization meets our requirements, then feel free to fill out the application. If you’re approved, someone from our staff will contact you and you can request a refund at that time. Hope that helps to answer your question. Thanks! 🙂

    -Casey-

    in reply to: Mailchimp on organizer pages? #106258
    Casey
    Participant

    Michelle,
    So sorry! I’m not sure why I didn’t think of that in the first place! Yes, you can insert HTML into the Organizer Description field (screenshot), which would be an excellent way to display your MailChimp form. Hope that helps! Thanks! 🙂

    -Casey-

    in reply to: Event Calendar on the Fritz #106206
    Casey
    Participant

    Mike,
    Sorry to hear you’re having trouble here, but hopefully I can help. When viewing your site, everything seems to be displaying correctly for me (screenshot). Could you send me a screenshot so I could see exactly what you’re referring to and investigate further? Thanks!

    -Casey-

    in reply to: How do I update from Events Calendar Pro 3.3 to 3.4? #106198
    Casey
    Participant

    Chris,
    Sorry to hear you’re having trouble here, but hopefully I can help. Have you plugged in your license key in order to enable updates? If not, just do the following:

    1. Go to your License Keys page and copy your license key
    2. Next, in your WordPress dashboard, go to ‘Events->Settings->Licenses’ and paste in your license key in the box
    3. Click away from the box and wait for the license key to verify, and then click ‘Save Changes’

    After doing those steps, you should be able to go to ‘Dashboard->Updates’ and click ‘Check Again’ to update to the latest version. Give that a try and let me know if it does the trick. Thanks! 🙂

    -Casey-

    in reply to: Mailchimp on organizer pages? #106196
    Casey
    Participant

    Michelle,
    Thanks for reaching out! This functionality is not available “out of the box”, but there is a lot of customization that is possible if you feel comfortable editing PHP files. Take a look at our themer’s guide to help you better understand if you’d feel comfortable doing something like that. Hope that helps to answer your question! Thanks! 🙂

    -Casey-

    in reply to: Submit an Event Form not showing up #105477
    Casey
    Participant

    Glad I could help! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Specific users not blocked from adding events #105453
    Casey
    Participant

    Great! Glad to hear that did the trick, and sorry again for the typo. 🙁

    Unfortunately, we don’t support removing individual items from the admin bar, but you could disable it completely for certain roles using this tutorial as a starting point. You’ll need to customize the “if” statement to match the one that you have in your functions.php file.

    Hope that helps! Just let me know if you have further questions, otherwise I’ll go ahead and close out this thread. Thanks! 🙂

    -Casey-

    Casey
    Participant

    constellationstudios,
    I just wanted to follow up with you on this issue to see if you’re still having problems here. Let me know if I can help further, or if we need to go ahead and close this thread out. Thanks! 🙂

    -Casey-

    Casey
    Participant

    Great! Thanks for confirming that this got you sorted. Since it looks like you’re all set, I’m going to mark this thread “Answered” and close it out.

    By the way, if you have a minute or two, we would love it if you’d write a few words for us here: http://wordpress.org/support/view/plugin-reviews/the-events-calendar?filter=5

    Thanks in advance. 🙂

    Cheers,
    Casey

    in reply to: Error: Forbidden #105358
    Casey
    Participant

    eventosfera,
    Sorry to hear you’re having trouble here, but hopefully I can help. I was just able to successfully submit this test event without any issues: “Test Event: Modern Tribe Support.” (Please delete that event)

    I would follow up with your users and have them try to submit the event again. If they’re still unable to, have them record their steps one by one to make sure they’re accessing the correct page and following the appropriate steps.

    I hope that helps, but please let me know if you have further questions. Thanks! 🙂

    -Casey-

    in reply to: Event Calendar Pro and SSL Connections #105341
    Casey
    Participant

    Nathan,
    Thanks for being patient on this issue with us. One of our developers confirmed that this is the case, and has logged this as a bug to be resolved in a future release.

    In the mean time, you can resolve this now by pasting the following code into your theme’s functions.php file: https://gist.github.com/ckpicker/9051867

    Give that a shot and let me know if it does the trick. Thanks! 🙂

    -Casey-

Viewing 15 posts - 2,401 through 2,415 (of 3,499 total)