Brook

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Viewing 15 posts - 931 through 945 (of 4,796 total)
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  • in reply to: Events List Navigation #1130778
    Brook
    Participant

    Perfect! Thank you for getting back. Let us know if you ever need anything else. Cheers!

    – Brook

    in reply to: various Events input and output #1130777
    Brook
    Participant

    Howdy Simon,

    In order to get the iCal feed for a category go visit the category page in question, switch to List view if you’re not already on it, then scroll down to the Export Listed Events link at the bottom. That is your iCal feed for the category, you can feed it into a different calendar.

    As it says though it is only showing the listed events, which might only be 20 events or so. You can have it show more events by inserting this snippet into your theme’s functions.php file:

    https://gist.github.com/elimn/532aa266f1a74463509b

    Paste that following snippet at the top of the functions.php file. Replace the opening “<?php” with this snippet, as this snippet includes that opening tag.

    As you have probably noted that snippet says it adds a new URL for you to visit to get an entire years worth of events, rather than just 20. So if your regular URL is:

    http://example.com/events/category/category-name/list/?ical=1&tribe_display=list

    Then you would want to add &year-feed to the end of it like this:

    http://example.com/events/category/category-name/list/?ical=1&tribe_display=list&year-feed

    And that will give you more than just 20 events.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    Brook
    Participant

    That’s crazy. There is certainly something whack going on.

    If I were in your shoes I would downgrade for now then. We will keep pursuing this until a cause/fix can be isolated, but in the mean time I’m sure you don’t want those errors visible. If like the other you did not get the errors prior to 4.2 then I’d stick with 4.1.x for now.

    • Brook
    in reply to: Recurring Events on the same day many times over #1130552
    Brook
    Participant

    Howdy crystalbridges,

    I would love to help you with this. Sorry this is giving you such trouble. 🙁 The cleanup plugin you mention was designed for a bug that existed briefly in 2014, and would not really be helpful here.

    I am not at all sure why you are seeing so many duplicates. There are a few possibilities: a conflicting plugin (that was active when the process first started), a misconfigured event, a currently unknown and extremely rare bug in our plugins. Regardless of why this is happening let’s first focus on stopping it from continuing, then cleaning up what it’s created. Simply doing this might stop it from misbehaving in the future.

    First go to WP Admin > Events and you will be greeted with a list of events. Find one of the misbehaving events and click the Edit All button. Can you change the Recurrence Rules to None and hit Update ? Or is it locking up on this page?

    If it is locking up, look at the URL for that page. It will be something like “http://example.com/wp-admin/post.php?post=123&action=edit&#8221; . Make a note of the post= number, in this case it’s 123. Now you will need to run a SQL query to rapidly delete all recurrences for this event, which will hopefully stop the page from locking up. Checkout this SQL query:

    https://gist.github.com/elimn/e5de5d2037678de0b926c307022571c5

    Can you run through the steps outlined in it for this event? That should delete all recurrences for the event. Do this for each event series that is malfunctioning, and it should rapidly cleanup your database of the duplicates.

    Now your database is clean. If you try modifying one of those existing events, setting a recurrence rule, and hitting Update, what happens? Does it spawn duplicates you did not anticipate, or does it work as expected?

    Sorry again for this inconvenience. Hopefully I can help you get to the bottom of this right quick. Cheers!

    – Brook

    in reply to: Events Import gives HTTP Error 500 #1130322
    Brook
    Participant

    Perfect! Thank you for getting back.

    Typically when you directly modify you will have to remake that modification each time you update the plugin. However, we are likely going to have a fix for this in the next version, which is due for release later this week. So you probably will not have to worry about this again.

    Either way I will leave this topic open until after you update, just in case.

    Cheers!

    – Brook

    in reply to: Events List Navigation #1130311
    Brook
    Participant

    Oh we are so close. You successfully got the CSS on that page, I can see it, but there are some funky characters included. It looks like this on my computer:

    div#tribe-events-header { display: none !important; }

    If you go back to edit the CSS are you see the funky Â characters? Can you remove those? If you are not seeing them, try replacing the entire bit of code with this which has no extra spaces on those edges:

    div#tribe-events-header{display: none !important;}

    Now hit update. Did that work?

    Also, i don’t see the option for private reply. Currently im on the support forums page of the events calendar.

    Ahh, that must be because this thread started out as a presales one. My mistake. If you do need to share something privately feel free to open a new topic in the relevant forum and we can continue the discussion there.

    Cheers!

    – Brook

    in reply to: Customizable Post Purchase/RSVP Confirmation #1130182
    Brook
    Participant

    Howdy Andrea,

    You can certainly customize the message a few ways. It will require a wee bit of code modification to do it. For example even in the free plugin you could add a redirect to a new page when an RSVP is successfully submitted by using this snippet:

    https://gist.github.com/elimn/ffa84662d26faadb906dc5aea2a0896b

    Or if you prefer you can directly modify the message that popsup and change the wording. If you have a support license we can walk you through any of these methods.

    Does that all make sense? Will that work for you? Please let me know.

    Cheers!

    – Brook

    in reply to: Events Import gives HTTP Error 500 #1130175
    Brook
    Participant

    Thank you for sharing that Pamela. It would seem this might e related to the older version of PHP your server is running. But that’s okay, we still do our best to support PHP 5.3 even if PHP itself hasn’t supported it for years.

    Do you feel comfortable modifying a line in one of the plugin files for me to see if it fixes this? If so open up the file: wp-content/plugins/the-events-calendar/src/Tribe/Importer/File_Importer_Events.php and scroll down to line 309. You should see:

    $after_aliases = [ 'suffix', 'after' ];

    Could you replace that with:

    $after_aliases = array( 'suffix', 'after' );

    With that in place try the import again. Does it work as expected, or still a 500 error?

    Cheers!

    – Brook

    in reply to: 500 Error #1130172
    Brook
    Participant

    Thank you very much for sharing the error message. That is immensely helpful.

    Could you try modifying a line of code for me on your server? Open up the file mentioned: wp-content/plugins/the-events-calendar/src/Tribe/Importer/File_Importer_Events.php and scroll down to line 309. You should see:

    $after_aliases = [ 'suffix', 'after' ];

    Could you replace that with:

    $after_aliases = array( 'suffix', 'after' );

    With that in place try the import again. Does it work as expected, or still a 500 error?

    Cheers!

    – Brook

    in reply to: Events List Navigation #1130108
    Brook
    Participant

    I just realized you said you were trying to remove that line of text, I thought you said you were trying to rename it. My mistake!

    Either way I can definitely help you get there. You won’t need the plugin Say What? but you might want another plugin to make this super easy. You will want to insert this into one of your CSS files:

    div#tribe-events-header { display: none !important; }

    If you have not inserted stuff into your CSS files before, no worries. The easiest way to do it is the plugin Simple Custom CSS. With that installed, paste the above into the box, hit Update Custom CSS, and the header should disappear.

    Feel free to uninstall Say What? Sorry again for the confusion. If the above is still giving issues, mind sharing a link to your site here? Now that you have an account you can check the box “Set as Private Reply” if you wish to not share the link publicly.

    Cheers!

    – Brook

    in reply to: 500 Error #1130098
    Brook
    Participant

    Howdy Ylice!

    I would love to help you with this.

    I am aware of couple of folks with this issue, but we have not gotten far enough along yet to determine the cause. Thank you very much for sharing your system information! We are still waiting back on the other, which is part of the reason for the private replies.

    I am not able to replicate this problem on my test setups. Do you have access to your sever logs? Anytime there is a 500 error it should be logged on your server, but best of all the log will typically indicate that caused the error. Would you mind sharing a copy of the log here, at least the portions that happened around the time the error was generated? That could help us get to the bottom of this.

    Cheers!

    – Brook

    in reply to: Events Import gives HTTP Error 500 #1130082
    Brook
    Participant

    This reply is private.

    in reply to: User submitted events #1129961
    Brook
    Participant

    Actually, one more quick question. Does the person submitting need to be a user? Or can it be a “public” submission?

    You can set it either way you want. There is an option in the settings that allows you to accept “Anonymous” (public) submissions if you want. So either way is possible, just select your preference after installing.

    Side note: I mentioned earlier users can edit events they have submitted. However, anonymous users will not be able to edit their events. For that they would need to first create an account, then the calendar can track all of the past events and allow them to submit updates.

    Thanks Brook, that’s all I needed to know!

    It’s my pleasure. If there is anything else I’m still here. Cheers!

    – Brook

    in reply to: Organizer Use Saved showing post categories #1129959
    Brook
    Participant

    Ahh that makes sense. I think that little code change might be related to a bug fix we did in 4.2. I’m sorry it gave you some trouble, but happy you got to the bottom of it.

    Let me know if you need anything else. Cheers!

    – Brook

    in reply to: Events List Navigation #1129957
    Brook
    Participant

    Howdy Brian,

    That would certainly help. Basically any license you purchase means you get a year of support for the Core plugin as well, so we could keep helping you.

    Once you do have a license would you mind letting me know what about Say What did not work? Did you find the string and it not adjust? Can you take a screenshot of what you are doing in Say What? and post it here?

    Thanks for your understanding Brian. It is my pleasure to help here. I wish we did not have to be such sticklers about licenses, but in fairness if we did not offer paid support we would quickly go bankrupt and not be able to offer any updates. Cheers!

    – Brook

Viewing 15 posts - 931 through 945 (of 4,796 total)