Brook

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Viewing 15 posts - 931 through 945 (of 4,784 total)
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  • in reply to: Events List Navigation #1130108
    Brook
    Participant

    I just realized you said you were trying to remove that line of text, I thought you said you were trying to rename it. My mistake!

    Either way I can definitely help you get there. You won’t need the plugin Say What? but you might want another plugin to make this super easy. You will want to insert this into one of your CSS files:

    div#tribe-events-header { display: none !important; }

    If you have not inserted stuff into your CSS files before, no worries. The easiest way to do it is the plugin Simple Custom CSS. With that installed, paste the above into the box, hit Update Custom CSS, and the header should disappear.

    Feel free to uninstall Say What? Sorry again for the confusion. If the above is still giving issues, mind sharing a link to your site here? Now that you have an account you can check the box “Set as Private Reply” if you wish to not share the link publicly.

    Cheers!

    – Brook

    in reply to: 500 Error #1130098
    Brook
    Participant

    Howdy Ylice!

    I would love to help you with this.

    I am aware of couple of folks with this issue, but we have not gotten far enough along yet to determine the cause. Thank you very much for sharing your system information! We are still waiting back on the other, which is part of the reason for the private replies.

    I am not able to replicate this problem on my test setups. Do you have access to your sever logs? Anytime there is a 500 error it should be logged on your server, but best of all the log will typically indicate that caused the error. Would you mind sharing a copy of the log here, at least the portions that happened around the time the error was generated? That could help us get to the bottom of this.

    Cheers!

    – Brook

    in reply to: Events Import gives HTTP Error 500 #1130082
    Brook
    Participant

    This reply is private.

    in reply to: User submitted events #1129961
    Brook
    Participant

    Actually, one more quick question. Does the person submitting need to be a user? Or can it be a “public” submission?

    You can set it either way you want. There is an option in the settings that allows you to accept “Anonymous” (public) submissions if you want. So either way is possible, just select your preference after installing.

    Side note: I mentioned earlier users can edit events they have submitted. However, anonymous users will not be able to edit their events. For that they would need to first create an account, then the calendar can track all of the past events and allow them to submit updates.

    Thanks Brook, that’s all I needed to know!

    It’s my pleasure. If there is anything else I’m still here. Cheers!

    – Brook

    in reply to: Organizer Use Saved showing post categories #1129959
    Brook
    Participant

    Ahh that makes sense. I think that little code change might be related to a bug fix we did in 4.2. I’m sorry it gave you some trouble, but happy you got to the bottom of it.

    Let me know if you need anything else. Cheers!

    – Brook

    in reply to: Events List Navigation #1129957
    Brook
    Participant

    Howdy Brian,

    That would certainly help. Basically any license you purchase means you get a year of support for the Core plugin as well, so we could keep helping you.

    Once you do have a license would you mind letting me know what about Say What did not work? Did you find the string and it not adjust? Can you take a screenshot of what you are doing in Say What? and post it here?

    Thanks for your understanding Brian. It is my pleasure to help here. I wish we did not have to be such sticklers about licenses, but in fairness if we did not offer paid support we would quickly go bankrupt and not be able to offer any updates. Cheers!

    – Brook

    Brook
    Participant

    Howdy Glenn!

    We really appreciate your feedback here. We are in the planning phase on some improvements here, as your users are not the only ones that have not found it to be wholly intuitive. I am passing your idea on to the team. We do not yet have an ETA on when these enhancements will be ready.

    Please let us know if you have any questions in the mean time.

    Cheers!

    – Brook

    in reply to: 404 Error in Month View only via direct URL #1129822
    Brook
    Participant

    This reply is private.

    in reply to: User submitted events #1129809
    Brook
    Participant

    No worries Corby, I’d be happy to help guide you through that.

    We do indeed support user submitted events. This functionality is part of our addon: Community Events . When used in conjuntion with the free “Core” plugin The Events Calendar you can accept user events. It has a variety of moderation settings, including putting new events in Pending Review when a user submits them so that a moderator must first approve them. It also allows users to edit events if the details change. Does that sound like what you’re looking for?

    Cheers!

    – Brook

    in reply to: Organizer Use Saved showing post categories #1129805
    Brook
    Participant

    That’s quirky business! Thanks for opening a new topic about this Nathan. I would love to help figure out what’s up.

    One thing that stands out to me about your site is that you are running mismatched versions of the plugins. Would you mind upgrading all of them to 4.2.x ? Does that fix things?

    If not then could you try a conflict test as Hunter suggested? This guide walks you through how to test for a conflict, and then identify what is conflicting. Does that reveal a conflicting plugin or perhaps theme? If so let me know what it is so I can investigate a possible solution.

    Please let me know if you have any questions about the above. If not, mind answering mine?

    Cheers!

    – Brook

    in reply to: Events List Navigation #1129801
    Brook
    Participant

    Howdy Brian,

    I would love to help you with this. You might have good success with a third party plugin like Say What? for changing that string. Specifically the string “Upcoming %s” is probably the one you want to edit.

    If you need further help would you mind logging in so I can verify your support access? Since this is the translation forum, not the support one we need to move this to the support area. Or, if you don’t have/want a license (which includes a year of support) you should checkout the volunteer community on WordPress.org: The Events Calendar. It’s not the same level of support, but it’s free! We even check those forums once each week and help to the extent we can.

    Cheers!

    – Brook

    Brook
    Participant

    Howdy Chris,

    Thanks for the backstory. It’s nice to get feedback from long time users. To be up front, as we add features sometimes it can change old ones in subtle ways and we are not always aware of it. I really appreciate the detail here.

    What you have described is indeed the intentional way we have build the stock counts in our latest versions. There is no real “fix” for it available right now because it’s working as intended. However we are considering some refinements to our stock counts and would value some feedback here. For instance when you delete an order we are thinking we should move it to the trash of Woo, rather than delete it outright.

    Based on what you’re saying I am guessing that once you empty an order from Woo you would also want it to disappear from the deleted counts. That’s interesting, so far that line of thinking has run counter to everything we’ve seen. But perhaps other users would like that too? Might be a worthy feature suggestion: UserVoice (feature suggestion page for The Events Calendar) What would you expect to happen with the stock count for such an order? Anything different than the current solution?

    There are only three real fixes available “today”:

    1. Manually adjust your stock counts and deleted counts. Since it’s typically pretty rare to make test orders, this might be the best option.
    2. Downgrade back to the version you were happy with. Downgrading a plugin tutorial might be helpful here. But obviously that’s not a great longterm solution.
    3.  Customize the calendar to do what you want. There are plenty of available actions to hook into. ‘wootickets_ticket_deleted’ for instance is a great hook, and runs right after Tribe__Tickets__Attendance::instance( $event_id )->increment_deleted_attendees_count(); so you can modify that as needed. This will certainly require someone with a goodly bit of PHP knowledge though.

    Does that all make sense? Does that help clarify what’s going on and answer your questions?

    Cheers!

    – Brook

     

     

    in reply to: Events Import gives HTTP Error 500 #1129776
    Brook
    Participant

    This reply is private.

    Brook
    Participant

    I thought I should mention, if you feel comfortable adding some CSS to your site then this is solvable now:

    div#tribe-events .tribe-events-before-html { display: none; }

    That will hide the second HTML box while we wait on a true fix. You can add that to any of your theme’s CSS files that load on every page, or you could insert it with a plugin like WP Add Custom CSS.

    Cheers!

    – Brook

    Brook
    Participant

    Howdy brightestspark,

    Wow, that is a bug that will just not stay dead aye? Thank you for pointing this out. I am experiencing the same thing in my tests.

    I am logging this right now and giving the finders credit to you. It will likely be fixed within a few weeks. I can not say for sure which release it will be part of, except that it won’t be part of 4.2.1 because that is just about out the door.

    Please let me know if you have any questions in the mean time. Thanks again for sharing this find.

    Cheers!

    • Brook
Viewing 15 posts - 931 through 945 (of 4,784 total)