Recurring events constantly submitted incorrectly (Community Events)

[Glenn]

Hello,

I have had many members of the public register on my site to submit their events via Community Events. In EVERY case where the event repeated the submitter incorrectly entered the event date and time.

They seem to confuse the end time/date to mean the last occurrence of the event and not the end date/time of the first occurrence.

My thought is to hide the end year unless indicated via checkbox that the end time is on a different day.

Regards,

Glenn.

[Josh]

Hey Glenn,

Thanks for reaching out to us!

I’m sorry to hear about the confusion with your users here and I can understand why they may be making this mistake.

To clarify here, it sounds the idea you’re presenting is to have a single event date for the event and then a start and end time for the event?

Thanks!

 

[Glenn]

Josh,

My idea is that the end date be invisible unless the checkbox is ticked indicating that the events finishing time is on a different date.

There might be better ways to do this but anything that fixes the confusion from the submitters point of view would be appreciated.

Regards,

Glenn.

[Brook]

Howdy Glenn!

We really appreciate your feedback here. We are in the planning phase on some improvements here, as your users are not the only ones that have not found it to be wholly intuitive. I am passing your idea on to the team. We do not yet have an ETA on when these enhancements will be ready.

Please let us know if you have any questions in the mean time.

Cheers!

– Brook

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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