Forum Replies Created
-
Posts
-
Howdy Chris,
I would love to help you with this.
I want to post some event updates regarding time and venue. Is there a way to post event updates after setup of event?
You can edit an event at any point in time, add a new heading with recent news, etc. However, if by “post event updates” you mean mass emailing all attendees, that is a feature we are working on. We are trying to help organizers like you communicate with customs easier, prepare them for an event, remind them about it, etc. This is a large feature we have been building for a while, and it will likely be ready before the years end.
Also what wordpress theme do you recommend that would allow Event Organizers and Customers set up Organizer profiles and Customer profiles that are publicly viewable. (Viewable to all not just the admin)
Basically all WordPress themes will support adding an Event Organizer and Event Venue page, where you can easily view upcoming events for those and some basic info about them. Here are some examples:
- http://wpshindig.com/organizer/code-for-boston/
- http://wpshindig.com/venue/cambridge-innovation-center-4th-floor-cafe/
If you want something above and beyond that, you will probably have to build it yourself or hire a WP Themer to help out. I am not aware of any particular theme or plugin that makes these pages more full featured than they appear there (which is the default look).
Did that answer your questions?
Cheers!
– Brook
Howdy Yun,
I would love to help you with this.
If you are not logged in as an admin on your phone, then you will get directed to the event page. If you are logged in as an admin then you will get directed to the checking page where you can check people in. So in order to fix this it sounds like all you’ll need to do is login! Did that do it?
Cheers!
– Brook
Howdy Math,
I would love to help you with this. Thanks for getting back already regarding point two!
How do i make tickets appear on the buyer’s my account dashboard so the can veiw and print their tickets?
I believe this tutorial is just what you’re looking for. It will add a goodly bit of event info to the My Account page.
Ticket number is also not right, Under ticket number again it’s the name of the event. this doesn’t make sense. So if one buys 1 VIP and 2 Early bird tickets, we will not be able to differentiate the tickets by ticket type and also by ticket number.
Please refer to screen shots above.Basically tickets numbers are not intended to differentiate between ticket types. Tickets of every type will share a common theme. They used to all be fairly random numbers, but now they include portions of the event name.
If you’d like to see us alter this behavior please feel free to make a feature suggestion on UserVoice (feature suggestion page) . Right now it’s not really easy for an end user to change the ticket numbering structure so a feature request makes the most sense.
How do i customise the tickets so that all have my logo as standard feature? Organisers will add their own logos but i want mine to be there too.
Where do you want your logo to appear? Do you want it to appear over top the event ticket’s image like a watermark? Or as the default image for event ticket? Do you want it to appear in the tickets email? Let me know and I can give you a little feedback on this. What you might not be possible, but I’d like to find out a little more to see if it could be.
Cheers!
– Brook
Howdy Jeff,
That is definitely possible. Paste the following snippet at the top of your theme’s functions.php file. Replace the opening “<?php” with this snippet, as this snippet includes that opening tag.
https://gist.github.com/elimn/565e4768163f72fbcea0402ea9636e2d
That will add a link to your page with the text “Book Now”. You can change this ticket inside of the snippet if needed. Further the link itself has the CSS class “tribe-events-cta” so you can add some custom styles to if needed. Many themes will not style this button by default.
Did that do what you wanted?
Cheers!
– Brook
Howdy 3ejoueur,
That’s a cool idea, and a feature we’d like to build. But it’s not something you can do right now. You have to choose a base URL and go from there. Some people are choosing shortened base URLs like /e/ that are a bit more ambiguous and help hide the fact that there is no translation, but that’s not an option for everyone.
Did that answer your question?
Cheers!
– Brook
Nice, thank you so much for sharing Jayson. I could see how with a dash of customization, changing out the field names and such, it would work here too.
- Brook
You are welcome!
adding an event with tribe_create_event() should still save as ‘yes’ vs. ‘1’?
In your code you have set ‘EventHideFromUpcoming’ to true, but it really should be ‘yes’ to work as expected. I think our inline documentation might need updating here because it refers to this field as a boolean, but it’s not really. It’s stored as text in the database, and if the value does not === ‘yes’ the event will get included in the event query. That might be the issue.
Cheers!
– Brook
Oh awesome, I am happy to hear that worked in the end. Thank you very much for getting back.
Cheers!
– Brook
Howdy Alex,
I would like to have a generic ticket like “General Admission” rather than painstakingly adding each event date to ticket title as I did last year, especially given that Event Tickets & Event Ticket Plus is so buggy right now.
Oh my! That does sound like a pain. I do have a separate snippet, should run fine along the other one, that will add the event dates to the ticket titles when checking out/sending Woo emails:
https://gist.github.com/elimn/9352efba6accd9dc21a1
Buuut it has the same caveat as the rest of our Tickets, it does not support recurring events very well. In this case it can only show the date for the first recurrence of the series. So if someone is looking at the August 1st recurrence, but it’s part of a series that began two years ago, the dates you will see will be two years old. This is because our tickets are not yet able to distinguish between different events in a series, and they see the entire series as sharing a ticket. This might not affect you, but if it does I wanted to forewarn you about it.
Can you also advise when I fix might be coming for Event Tickets Plus when it won’t wipe Organizer and Venue details- and reset capacity to zero!!- when you make alterations to recurrences/edit in WooCommerce or simply make a small edit to the ticket details? It is driving me bananas! I see it is definitely in the Known Issues…
It looks like that is scheduled to be released in version 4.2.4, which will likely be ready within the week. 🙂
You are very welcome Alex. As ever, please let me know if you have any questions or followups. Cheers!
– Brook
Howdy Again,
Sorry for the delay, but we’re back in action now after the weekend.
Thank you for sharing this. The error I was looking for was the 500 error. A 500 error is often caused by the server running out of resources such as memory (RAM). That seems the likely issue here. You are trying to import about 370 events in those files, and many of those are recurring event each of which can contain tens to hundreds of events within it. Unfortunately a lot of web servers are not going be able to handle processing that many events at once. Many web servers, especially cheaper ones, provide you the same amount of RAM as a late 90s computer…
The first thing I would do if I were you is to try and confirm that this is the error. When there is a 500 server error most servers will note more details in the server logs, it might say something like “Fatal Error memory exhaustion”. Your web host can help you access these logs if you do not know how. Then you can try another upload. Note the time that the 500 error occurs. Now you can search through those logs for errors around that time. What error is in here?
Or, you might just try importing less events at once. Google calendar you to break your events up into multiple calendars, and each can be exported as an .ics file. You appear to already have a couple calendars. You could create a new calendar, move an event into it, then try importing that .ics file. This import will likely work, which would indicate that your server is just struggling importing hundreds of events at once.
If your server is running out of memory then we will need to either use less memory by importing fewer events at once, or get a server with more memory. You could try breaking up your events into more calendars/.ics files like in the above test. Or, you might check with your website host or other website hosts to find something that can accomodate importing hundreds of events. Sometimes your current website host will increase the memory limit if you just ask them to, and usually they will do it for free.
Does that all make sense? Did importing a single event from a new calendar work?
Cheers!
– Brook
Howdy dendis84,
Of course, that does make complete sense. To remedy this I would replace the following in your call to tribe_get_events() :
'start_date' => '2016-07-01',
With:
'start_date' => date( 'Y-m-d H:i:s' ),
The date function will fill in today’s date/time and show any events from this point forward.
Did that do the trick?
Cheers!
– Brook
Oh no, I feel your pain if you’re trying to write an automated test for this. One of our developers if a very active contributor to Codeception, and has been naturally taking the lead in helping us make our code testable.We have made some enormous strides, but with a code base as large as this one there is a long ways to go. And the Query class has not seen that love yet.
Did you have a chance to examine how the hide_upcoming works? If it’s true we add a posts__not_in clause, which is set to all event IDs that have had ‘_EventHideFromUpcoming’ set to ‘yes’. However, the list of event IDs is itself cached, and the cache will only be regenerated on post save. It seems very possible that running update_post_meta after the fact did not trigger the cache to get regenerated. You might be wondering why we don’t just do a meta query, it looks like we were trying to save an extra join from being added to every main query.
It is also possible that not all of our actions our firing. Tribe__Events__Main::activate() is a good start, but it might not be enough. I have encountered this problem my fair share of times. So many of our hooks will rely on other WP actions to first, like wp_admin_init or some other random action that is well suited for a typical page load, but becomes very difficult if you are trying to do something nonstandard.
Just throwing some ideas out there. Hopefully that helps us narrow it down.
Cheers!
– Brook
You are welcome!
The lead dev did get back to me. He has been a bit distracted this week and apologized for the delay.
Basically there was a side effect of the old behavior that some considered a bug. If you specified a few Venue details as default, then a user submits the form without changing any of them, it creates a new venue with those details. Since our plugin would be unable to distinguish this from a real venue, they decided to stop prefilling the Venue details on the Add Events page. Only the Add Venue page will be prefilled with defaults.
Obviously though, in like of needs like yours, the above is not a good solution. We are considering some alternatives that will both hopefully address that usability bug and make the set defaults work decent. In the mean time though, this is basically our expected behavior for it to not set the venue’s default content on the Community Add Event page. And I am not yet sure how long it will take for us to come up with a better solution than this.
Either way your override should do exactly what you wanted, hopefully even better then just one field in the drop down.
Thanks for getting back Karly.
- Brook
