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Howdy Chele,
Great questions, I’d love to help clarify what happens.
The media uploader checks the “mime type” of files when uploaded, and thus restricts people to only uploading images. They would not be able to upload executable files, php files, etc. So this does a good job of preventing malicious files.
On very rare occasion there have been security flaws in image formats like JPG. Basically viewing a malicious image would cause something bad to happen. If somebody finds one of those again in the future, then they would be able to upload an actual image to your website that behave in a malicious manner. The only way to catch this sort of thing would be a virus scanner on your server. A lot of web servers already have one built in, and will sent the server admin an alert if something like this is detected.
If a person uploads an image file (such as a flyer) to the submission form does it go directly into the media file folder or anything publicly accessible?
It goes into the /wp-content/uploads/ folder, just like everything else. These folders are technically publicly accessible. However, unless you guys are linking to all the files in these folders no one will ever happen upon them until you publish the event which links to them. So while technically accesible, in practice no one will ever access them until the event is approved.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Gilbert,
We totally understand that. Our official multisite license help tutorial even outlines that for smaller networks like yours it is legally acceptable/supported to not use a multisite license. You can use any license you want.
https://theeventscalendar.com/knowledgebase/multisite-license/
However as the article details you can safely ignore the message you’re seeing. It is harmless, and it’s something we’re planning to improve in the future. Until then though just ignore it.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Excellent news about the reordering!
I did attempt to change the text as it indicated in that article by removing the <?php tag and then adding in those couple lines of code. When i went ahead and saved that file in my WP file editor, it turned up a site error and i had to go back in through ftp to replace the file with the original before my modification. Now, Im very hesitant to make that change. Could you please advise. Thanks
Doh! That snippet definitely works, but since it requires editing PHP it can be exceptionally easy to break. An extra character like an apostophe, or even just a missing one, can cause the whole site to error out.
What I usually recommend is to replace the <?php tag at the top of your functions.php with the whole snippet. the very first line of your file will be <?php, and since the first line of our snippet is that as well, you can usually replace this first line with the entirety of our snippet.
But if you’re gun shy there is one alternate method available that might be easier for you. You could create a “theme override” by following the steps in our Themer’s Guide . The file you will want to override is: /event-tickets/src/views/tickets/rsvp.php And on line 19 you will see where it outputs the event tickets title. You could actually probably just delete this whole line, since you already have the Member Tickets Request title right above where this appears. Or you could just change the wording. Likewise you could change the wording for the “Confirm RSVP” button near the bottom of this file.
Did one of those work?
Cheers!
– Brook
Howdy again,
So If I understand well, I need to register first in the admin of your module the list of Facebook IDs I want to subscribe then the feed will be automatic.
Exactly! And you can automatically import every event from those IDs, or you can do a manual import which will show a list of events for each and you can place a check next to any you wish to import.
I start from scratch with no theme, no template. just the willing to make it and invest a bit of money to implement it fast.
what wordpress theme would you recommend?Our plugin is broadly compatible, most themes work great with it. An exhaustive list of themes that support it is just not possible.
Here are just a few themes where the theme author has said they support The Events Calendar. What this means is that the theme author has specifically tested the theme with our calendar and not seen any issues. Further the theme author should provide you with support if you do encounter any issues between The Events Calendar and the theme.
- Theme Forest: 200+ Themes that support The Events Calendar
- Avada – This is a very popular theme, and the authors are incredible
The only group of themes that I would not recommend would be the page builder/visual composer style themes. These are broadly incompatible with many WordPress plugins, and from time to time we see issues between them and our plugin as well. Basically anything that discards WordPress built-in tools for styling pages and uses its own is unlikely to be widely compatible with the rest of the WordPress eco system.
Does that help point you in the right direction theme wise?
Cheers!
– Brook
Howdy Again,
It seems that there is a definite disconnect between the primary and the secondary language. Aside from the fieldset, the ticket is not being duplicated from the primary to the secondary language.
That would be because Event Tickets does not actually support WPML. We have a feature request for adding support here. But, we’re actually already working on baking in support. We have been in touch with the folks at WPML, and they are going to be doing a release in the future that will allow us to add support in Event Tickets. Once their release is out, then we can begin the final work on our end.
When I try to add a new ticket to an event, after clicking “save” it says the ticket is saved, but it doesn’t show up. Not in the event itself or in Woocommerce. I found that it all goes back to normal after I deactivate the WPML language-plugin.
I just got off the horn with our primary WPML guy. Most of our WPML support is handled by those on our team who actually speak multiple languages, and I’m not one of them. So my apologies for being a bit out of the loop here. It turns out your initial issue is a known bug already, it just was not specifically logged. The reason it is not logged individually is because it is part of our larger effort to fully support WPML + Event Tickets (Plus).
So the good news is, that soon all of your issues should be fixed and we have already started the long road to fixing them. The bad news is an ETA is impossible at this point. There are two development team schedules that this is pending, WPML and ours, which makes any ETA impossible. It will just be ready when its ready. If you’d like to get updates about this as they happen I recommend voting on that feature request and sharing your email.
Does that answer your questions?
Cheers!
-Brook
Hmm, can you try it one more time for me? I’m ashamed to admit I must have forgot to click “Save” yesterday. It does not look like my change took on our end either. It did now though.
Thanks for getting back.
- Brook
Wow, that was some high quality debugging Daniel. Thank you so much for sharing the video.
I am glad you found a work around for now. Right now we are looking into this and trying to reproduce it. Hopefully we can reproduce it by tomorrow. With that out of the way we can isolate the problem and log this as a fixable bug. Then we will just have to wait for the fix to be release in an upcoming version. I’ll get back to you once we get this logged. In the mean time please let me know if you have any questions.
Cheers!
– Brook
Howdy Chris,
I would love to help you with this.
a list of venues. –> this one I understand is OK
Definitely, you can specify which Facebook IDs or venues to import from.
any venue located within a given city –> this is where I am not clear.
The only way to do this would be to hunt down the Facebook IDs for venues in that city on Facebook. If one of the IDs you has contains venues for multiple cities, then you would want to do a manual import and select which of there events to import.
Does that all make sense and help clarify how this will behave? Please let me know.
Cheers!
– Brook
Howdy waikatodhb,
I would love to help clarify this. Multisite licenses are intended for multisites, so that is the one most people use. It gives you automatic updates, and allows you to manage the license from the Network Admin side.
However, any license will work on a multisite. If you are running a particularly small multisite, it might be a better deal to purchase one of the cheaper licenses. The only caveat is that only the multisite license provides automatic updates. More info here:
https://theeventscalendar.com/knowledgebase/multisite-license/
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Oopsie! That’s exactly what happened. I just fixed it. Is it working now? You should not even have to reented the license key, just visit WP-Admin > Events > Settings > Licenses and it will tell you it’s active for a year. Does it?
Congrats on winning the license. Sorry for the hassle!
– Brook
It is working for me again, the tooltip is showing and no duplicates are appearing. This is all very strange.
I am not able to determine the cause of the conflict on my end, I’ve done all I can remotely. But if you want to keep diving in you could try disabling your theme’s scripts, assuming you are still seeing the problem. Typically they are all in a folder in your theme. Try temporarily renaming the directory and testing, if the problem goes away you know it’s a theme script. Rename the directory back, now try renaming each file inside of it until the problem goes away again. You’ve now isolated it down to one file. If you share the file here I might be able to help more.
So it’s up to you, if you’d like yo walk through those debugging steps we might be able to fix your theme. If you’d prefer to switch the theme though, then go that route. Most every theme is The Events Calendar compatible, and I have never seen this issue before so it’s basically a guarantee you won’t see it again.
Cheers!
– Brook
