Forum Replies Created
-
Posts
-
You are welcome Mike. And I do really appreciate your understanding regarding the aforementioned glitch/delay.
If a given Page template does not rigidly follow WP best practice then it can pretty easily conflict with our plugin. In this case it seems abundantly clear that your page template does not meet the criteria. Our plugin overwrites a portion of the Post Loop. Sadly this sometimes causes conflicts like this one that are not really possible to remotely diagnose. Instead you have to jump into the code and play around, and it can require a fair amount of WP API knowledge.
That said I do have an alternate solution. Have you taken a look at our Theme Overrides? These are comparatively easy to use, and would allow you to customize the your theme to add things like your sidebar. This will still require some WP API knowledge, but really just the bits that are related to creating/modifying themes.
If you personally do not have the knowledge make the above changes, and do not know someone whom you can hire, have no fear. We actually keep a list of freelancers who are quite capable of making changes on your behalf. You can obtain this list by emailing [email protected] and requesting it.
Does that make sense? Will that work for you? Please let me know. Cheers!
– Brook
You are very welcome Lacey.
I am afraid I am not aware of any similar themes that I would recommend. If you would be interested in getting the current theme to work it would be as simple as dequeueing the ‘jquery-placeholder‘ script. In the default environment it obviously works, but some how I think that is conflicting with your theme. If I were you I would test out dequeueing it and see if you are still happy with the drop in backwards compatibility that removing if would cause. You might have a little trouble dequeueing it, I do sometimes. This generally relates to mismatched priorities, or dequeueing the script before it is even enqueued. Let me know if this gives you trouble and you are not able to figure it out.
I hope the above advice helps. If there is anything more I can do, then shoot a response. Once is working to your satisfaction, would you mind marking this topic resolved, or dropping a short response to indicate that? Thanks!
– Brook
You would not want to remove the ‘in Category’ from the $text ==== on line 5. That is selecting the text that you wish you override, so if you change it you will not be overriding the correct text. I am currently using this snippet in my theme’s functions.php and it is working as expected: http://pastebin.com/Mj22s88J. Could you please try running that exact code? Thanks!
– Brook
Howdy matrixltd
I typed up a response on Monday indicating that I was unable to login with those credentials. I do not know what happened but that response obviously is not showing up now, and presumably never did. It’s strange, I have never had that happen before. I am very sorry that this has caused a delay. I totally understand that when you buy support you want to receive it. Let’s see what we can do to fix this.
Are you able to login with the credentials you posted? I have tried multiple WP-admin URLs and even variations on the username, to no avail. Could you perhaps try generating a new login, and test it yourself to ensure it works? I will be on all day and keeping an eye on this thread, I want to help you as quickly as I can.
– Brook
Howdy dmuuc,
I am sorry we have been so delayed in getting back to you. We had a glitch in our forum software and it caused this to not appear in my queue, even though the question was assigned to me.
This snippet will help you do what you want. Simply change the ‘my custom text’ to ‘View All Events’ and you are good to go. You would paste this snippet at the top of your theme’s functions.php file, underneath the first line “<?php”. If your theme does not have a functions.php file, go to your theme folder, create a new text document file called “functions.php”, and paste this text in the first line of the file “<?php”. On line 2 or 3, paste that snippet.
You might have already resolved this in the mean time. Again I am very sorry about the delay. I hope the above snippet helps you. If not, please let me know if there is anything else I can do. Have great day!
– Brook
Thanks for the update. We are looking forward to them as well. I am glad to hear that you have a solution in place for now. Keep an eye on out for your plugin updates, as soon as possible we are going to be delivering some good news there.
– Brook
Awesome! Always good to hear when a soloution worked. I am going to mark this topic resolved. Thanks for the followup Adlindberg, and the help Luis.
– BrookHowdy angoddard,
I am one of the customization folks around here. What you want do is not going to be easy to accomplish. For example, within each template view there will be overlapping IDs, and thus you have JS errors. There are other problems you would have to work around as well. I can not really advise on you on how best to do this because of how involved the entire procedure will be.
A solution we have seen some implement is using wp_is_mobile() and then redirecting a user to the list view. Something like this:
if ( tribe_is_month() && wp_is_mobile() ) wp_safe_redirect( TribeEvents::instance()->getLink( 'upcoming' ) ); // not tested, just a general conceptObviously that is not a responsive solution, but in the end it does make your site pretty mobile friendly. As Leah mentioned we are still hard at work at making things fully responsive, so maybe implementing something like the above in the mean time will tide you over. Does that make sense? Would that solution work for now? Please let me know. Cheers!
– Brook
So juniorstatesmen, could you please open up a new topic? If adding the body class is not fixing it for you, your issue is completely unique from the original. Furthermore, when you open a new topic it will ask you for necessary information, like the working URL for your current site (which is private so only the Staff sees it). Also, it helps you get timely responses since you will have a staff member dedicated to your questions, instead of one staff person split multiple ways. FYI your current code looks solid, the only way we could further diagnose the site is to see it live. So if you can provide a working link in the new thread that will be a huge help. Thanks!
bassodesigngroup, you would want to replace that code with
<body <?php body_class('learn-page'); ?>>. If for some reason that does not work for you, then my advice would be the same as it was for juniorstatesmen. Opening a new thread and divulging as much information as you can will help us assist you in the quickest fashion possible. Thank you as well.dkiessling, please let us know if the body_class solution worked for you. If so we can mark this thread as resolved and thus stop spamming your inbox with replies. If not, I definitely want to help you further. Can you let me know where you are at? Cheers!
– Brook
Howdy wanganuiedc,
I am happy you like our plugin. We certainly want to get it working for your IE8 users on your site. Our plugin is IE8 compatible, but it does have to disable Ajax for IE8 due to the lack of support that browser has for the History API.
Something, likely a different plugin or your theme, is causing the value or the date and search fields to submit with the rest of the form. This is evidently only happening when the form is not submitted via Ajax. Because Ajax is disabled in IE8, you are seeing this error only in that browser. As you can see here, our default plugin is compatible with IE8 and does not do this ordinarily. Thus, there is something unique about your site that is causing this to happen, likely a 3rd party plugin you are running or your theme.
If you are interested in getting this resolved quickly, could you also run through some diagnostic steps for me? First, could you try temporarily activating the default 2013 theme, and seeing if the issue persists.
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
Does that make sense? Are you able to run through those diagnostic steps? Please let me know. Cheers!
– Brook
Howdy linds3485,
Absolutely we do! When a ticket is sold out, and you have enabled that feature, an “Add to Waitlist” link appears next to the ticket allowing a user to get on the waitlist.
Does that make sense? Do you have anymore questions? Cheers!
– Brook
Howdy spikecreative,
I would love to help and do my best to help you meet your deadline. I am looking around and I have not found anyone with a similar issue, not am I able to reproduce the problem. This means that there is something very likely to be quite unique about your install. The most unique thing about the average WP install is the combination of plugins/theme that are being run. To that end, let us run through some diagnostic steps to see if there is a plugin or perhaps your theme that is conflicting with the Pro plugin and causing this behavior.
First, would you mind grabbing your system information and pasting it here? Make sure to use the ‘Set as private reply’ checkbox to protect your private information from the public. You can find the system info by going to WP Admin > Events > Settings, clicking on the “Help” tab, and scrolling down to the ‘System Information’ box. (Or by going to [yoursite]/wp-admin/edit.php?post_type=tribe_events&page=tribe-events-calendar&tab=help) That will give me a lot of extra information to help diagnose the problem.
Next, could you try temporarily activating the default 2013 theme, and seeing if the issue persists.
If disabling the theme fixes it, we have narrowed the issue down to a theme conflict. Do you have any theme overrides for the Events Calendar? If so could you try disabling them by renaming your [themename]/tribe-events/ folder to ‘tribe-events-bak’. Did that fix it?
If the issue persists in the default 2013 theme, then we have a different set of debugging steps. Please keep the 2013 theme enabled, and also disable any plugins other than the ones from Modern Tribe to see if that fixes it. If it does, please try reenabling the plugins one at a time until the issue resurfaces. When it does resurface, can you let me know which plugin caused that to happen?
Does that all make sense? Are you able to run through those steps and help isolate the issue? Please let me know. Cheers!
– Brook
Howdy sunvalleycenter,
Our 3.x plugin introduced a lot more powerful and easier to use API for templates. We removed a lot of the logic from our templates. With such a big update to the API, in order to use the new plugin and API features you have to fully revise the code in any 2.x template. Please peruse through our 3.0 theming guide to see some examples of a 3.x. Due to how significant these change are, and your lack of familiarity with the old API, you will likely find it easiest to perform your modifications anew with the 3.0 theme as your blank canvas. So, after familiarizing yourself with the themer’s guide you would copy the views/files you need to update to your theme directory and then modify those until they are looking right.
If you are interested in some of the reasons why the API changed, and seeing the benefits in action, checkout our announcement from May when we introduced the update.
Please let me know if that helps get you started in the right direction. I think you will really enjoy how much simpler the new API is than the old. If you have any more questions or did not follow something I said, ask away. Thanks!
– Brook
Howdy wggb,
I am happy to help you with this. I am 99% sure the cause of this is that your theme is not outputting WordPress classes where it needs to. I am noticing two areas where the classes are absent, your <body> tag and in the sidebar widgets. A recent update to our plugin it made it dependent upon these two WP features, as they are something that every WP theme should have. Some theme developers unfortunately either forget or are not aware of this aspect of WP Theme Development, and thus cause incompatibilities.
To fix this you will need to either consult with the theme developer, or alter the theme yourself if you are familiar with WP theme development. First, you need to add a body_class() call to your <body> tag. WP has thorough documentation to assist here. Next, your sidebar widget is not outputting the sidebar classes nor even a container, along with the content. The WP Codex gives you a good example on how to create a proper sidebar widget area. Notice this line in particular:
'before_widget' => '<li id="%1$s" class="widget %2$s">',That %2$s and it’s container element (which can be anything from an <li> to a <div>) is particularly important, as it will add the widget class and the container. Without it, widget scripts like ours will not work very well.
Does that make sense? Did that fix it for you? Please let me know. Cheers!
– Brook
