Brook

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Viewing 15 posts - 4,351 through 4,365 (of 4,796 total)
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  • Brook
    Participant

    Howdy Anne-Marie,

    I am happy to help you get some answers. What you want is pretty unique. By default the EDD Tickets plugin simply adds a product (The ticket) to EDD, and makes it easy for a user to add that ticket to their cart when they view the event. It is a great way to sell simple tickets, and works awesome even for multiday events.

    However, when you have a lot of options that would affect the final price of the ticket, it gets complicated. Most shopping carts, Easy Digital Downloads included, expect these to be add-on products. So a user would add the ticket to their cart, then they might add some additional items as well. It is not really a form though, where when a user checks out they are asked questions and then additonal products are added based on their answer. These are simply additional products that would be available for purchase before checking out. If you want a form setup, you would likely have to develop that yourself as I am not aware of any shopping cart, Easy Digital Downloads or otherwise, that is setup like that.

    Does that make sense? do you have any more questions? Please let me know. Cheers!

    – Brook

    in reply to: eventbrite add-on #109144
    Brook
    Participant

    Howdy Roger,

    That is a good question. You are one of the few that has got qTranslate to work with The Events Calendar. To be honest, you probably know more about integrating the two plugins than I do, as I have not attempted that feat. I asked around on the team and no one else has tried it either.

    Eventbrite uses the same structure and WP Translate API that the base plugin does. Each bit of text is run in one way or another through the translate() function, and has a text/domain. It is pretty standard fare for an international WP plugin. If you were able to get qTranslate to work with this setup in the base calendar, then you should be able to get the Eventbrite addon to work as well.

    Would you mind sharing the “hacks”, or a general overview of how you integrated qTranslate? This will be useful to other users in the community, plus our own devs can look at it and maybe see if we can incorporate them in future releases. Thank you for considering this!

    I wish I could be of more help. Unfortunately when it comes to integrating with third party plugins there is only so much we can do. Especially when it comes to translations, as for the most part that is handled by the WP API and has little to do with our plugin. Sadly WP is a bit deficient in the translation API department and so we do see problems arise.

    Does that make sense? Can I answer any more questions? Please let me know. Cheers!

    – Brook

    in reply to: Attribute a Default Category to Organizers and Venues #109138
    Brook
    Participant

    Howdy fred,

    Can I put attribute the Organizers and Venues to certain Default Categories?

    This is certainly doable, though it will require some programming. To add additional information to a post, like its venue, I would hook into the WP Filter ‘save_post’ with a priority of 17 or greater. The reason for the priority is that most of our save_post hooks have a priority of 16, and you would want to run your code after them. Simply detect what the event category is, and set the Organizer/Venue data from this filter. You might also check to see if those fields are blank, that way you can still specify something other than the default from the Add Event screen if you choose.

    Can I set the calendar to display only certain category events depending on what page it is?

    You can certainly do this as well. I have a snippet of code that hides a category of events based on the user role, but if you are quite familiar with PHP it can easily be modified to hide categories based on some other criteria. If you need to detect the type of calendar page, use our tribe_is_ series of functions, a list of which can be found on this page in the left-hand pane. Or, if you are trying to detect something else like a page’s ID, then you would need to refer to the WP API for that.

    If you were hoping that this could be done without programming, then I am sorry that I have to deliver bad news. If you are not a programmer yourself and do not know someone whom you can hire, have no fear. We actually keep a list of freelancers who are quite capable of making changes on your behalf. You can obtain this list by emailing [email protected] and requesting it.

    Does that make sense? Will that work for you? Please let me know. Cheers!

    – Brook

    in reply to: How to display events within a given date range only? #109124
    Brook
    Participant

    Howdy florianubr,

    That is likely because end_date and start_date are not columns within the DB nor are they valid WP Query paramets, they are stored as post_meta. Those Query vars only work withing tribe_get_events() because it adds a lot of logic to understand them. There is actually a quite a bit of code that goes into using them and creating date range queries. But, if you are willing to spend a bunch of hours recreating that functionality the TribeEventsQuery class is a great place to start to see how it all works.

    Furthermore, if you would like to see the full query args and even the SQL that tribe_get_events() uses to create a query, set the $full argument of tribe_get_events to true: tribe_get_events(array(..), true). That additional info will likely prove very helpful if you are trying to recreate these queries.

    Does that make sense? Please let me know. Cheers!

    – Brook

    in reply to: Events Calendar Pro – Next Month Links Not Working #109119
    Brook
    Participant

    Howdy guys,

    Sorry for the delayed response here, there was a bit of a mixup on our end.

    WordPress has some great examples of how to use the body class in their documentation. Usually it goes in header.php, but as you can see in the examples it has to be called within the <body> tag itself as it creates the class attribute. Furthermore, if your body already has a class then you will likely need to add that class to body_class. Again, WordPress has great documentation for this and it is all that link.

    Does that make sense? Please let us know if that worked for you? If not, can you give us a link to a page or site where you have added the body class, so I can examine it further? Cheers!

    – Brook

    Brook
    Participant

    Howdy Sunny Johal,

    I’d love to help. To answer your questions:

    1) Absolutely. You can sell basically anything with WooCommerce, as it is a general purpose shopping cart. Our WooCommerce Tickets plugin makes it very easy to sell tickets to individual events. So if you wanted to sell tickets to a specific workshop that you have added to your calendar, whether it be one ticket for a one-on-one session, or multiple tickets to more of a group workshop, it is quite easy to do.

    2) The pro version includes extra features and support from our staff during the workweek. Our FAQ gets into some detail here, along with links to full feature lists.

    I did see your tweet. I just wanted to let you know about our official response time policy, that is mentioned on various areas of this site. We are only able to respond during regular business hours, which for our team is Monday-Friday starting at about 8am on the East Coast and ending at 5PM on the West Coast of the States. As noted on our forum home page:

    Set your expectations. Please understand that we get a lot of traffic on the support forums, and that we respond to each thread in as timely a fashion as possible. That being said we generally require 24-48 hours (during the workweek) to hit new threads. The forums are not monitored on weekends. Please be patient when posting and know we’ll get to your issue as quickly as we possibly can.

    Of course if you have poked around you will note that we are generally far far quicker at responding than our official policy(quoted above) calls for. For a question asked on the weekend like yours, while we only guarantee a response by Tuesday evening we generally have them answer Monday morning or afternoon.

    Please let me know if you have any more questions, or if I can clarify any of the above. Cheers!

    – Brook

    in reply to: How to display events within a given date range only? #108644
    Brook
    Participant

    Howdy florianubr,

    We do have some fairly good documentation on this function here. Even though it is technically outdated as it is for version 2.x of our plugin, the examples all tend to work on 3.x as well.

    Here is an example of code specifically to fit your needs.

    Does that documentation help? Please let me know. Cheers!

    – Brook

    in reply to: Countdown widget pushes into widget below #108602
    Brook
    Participant

    Sorry Luis, there was a mixup on our end. Thank you for sharing that solution with others!

    – Brook

    in reply to: Events do not show in month view #108599
    Brook
    Participant

    You are very welcome Mark. Cheers!

    in reply to: Custom Filter options? #108596
    Brook
    Participant

    Howdy eliasgarcia,

    Those are good questions. My apologies for the belated response. Just so you know we tend to have much quicker responses times when a new topic is opened for each unique set of issues.

    1) Requires programming. The biggest thing that will require programming is setting up these neighborhoods, especially if they are not recognized by Google or another Maps API provider. If they are, then you could limit search results to to a neighborhood, then simply modify the distance selector to be a slider instead of a drop down.

    2) How the filterbar is currently setup is pretty awesome. Instead of requiring a user to first select your main category, like music, then the sub, it saves a step. It lists all of your categories and their subcategories using <optgroup>s. If a user is currently viewing a certain category, like music, then it will be selected by default and its children listed underneath. It is very straightforward.

    3) By default cost is a slider, with two slides. You can very easily select a min and max price for your search. If you want to convert this to a text + radio button field instead you certainly could with relative ease. However, to be quite frank from the sound of it this will just make it more difficult to use for your users. We put a lot of thought into the default functionality and it works really well.

    Thanks Elias. If you have more questions or would like to follow up, would you mind opening a new topic? We would be glad to help, but I do not want to spam Christopher’s inbox if we can avoid it. Cheers!

    – Brook

    in reply to: Customizing the Single Event #108096
    Brook
    Participant

    Aha! Those will get you every time. If I had a nickel for when that sort of thing happens to me… Happy to hear it’s working now.

    By the way, if you have a minute or two, we would love it if you could write a few words about the plugin here. Happy site building!

    – Brook

    Brook
    Participant

    Jamie I am glad you got it sorted. Thank you for sharing the solution. It has been a pleasure helping you. Sorry I was not able to get back to you in time to help with the final problem. Definitely open up a new thread if you need assistance with something else. Cheers!

    in reply to: Cost no longer showing since activating Eventbrite #108090
    Brook
    Participant

    Howdy Rob,

    I agree, that might make sense. Perhaps as an option. I will keep your idea in mind for future team dicussions. If you want to build some momentum behind this idea, or any others you have, please add it to our uservoice page. That is the perfect place to make feature requests since it allows other to easily vote their support.

    – Brook

    in reply to: No tooltips and cannot change view [3.4.1] #106688
    Brook
    Participant

    Thank you Anthony for clarifying. I was looking at the proper site as it turns out. I have tested your site in the latest version of Chrome, Firefox, and IE, and in each of them the tooltipcs are popping up when I hover over an event in Month View. Furthermore I can change between views without a hiccup, using the View As drop down. As far as I can determine the enttire site is functioning as it should.

    Are you perhaps using a different browser than me? If so can you please specify which one? Have you tried viewing the site from other computers? Please let me know. Thanks!

    – Brook

    in reply to: Customize the Event Template #106686
    Brook
    Participant

    By the way I am sorry this topic was closed by accident, you are the first to mark a thread as answered while still wanting to continue the conversation.  We are changing that autoclose on answered behavior very soon. Feel free to continue the conversation here, or in your other topic. Whichever you prefer.  Thanks!

    – Brook

Viewing 15 posts - 4,351 through 4,365 (of 4,796 total)