Forum Replies Created
-
Posts
-
Another thing I should expressly mention, your site will be online and completely viewable while I am doing my cleaning. But if you or any other admin goes in and makes changes while the cleaning is happening, those changes will be lost when you import the cleaned database. Same thing if anyone leaves a comment on your blog, if you’ve enabled that feature.
And as Rob said I will do my best to clean it. It is possible a complication might arise and prevent me from doing so. But, should that happen your site will continue functioning as it is. Nothing will have really changed on your live site so there will be no new issue for you to deal with.
– Brook
Howdy David,
To elaborate on what Rob said I’d be happy take a whack are cleaning out your DB for you, if you are interested in that. To do this I will need a copy of your database. Most hosts allow you to export the database as a .sql file, frequently from the PHPMyAdmin utility. You would need to check with your host if you need specific instructions on how to do this on your server, as it varies from host to host.
From there you can either email the file to support @ this website and reference this thread. You might want to put it inside of a zip file or something to save on space, as it could be rather large with that many entries. What I will do is run the cleanup utility for you, so your site won’t be taken offline. My server is likely an magnitude or two faster than yours if you are deleting them at 1200/hr. Then I can mail you back the cleaned copy of your database, which you could import.
I understand if this option is not one you want to take. But, I wanted to throw it out there just in case. I too would be super frustrated with taking my site offline. Many web developers keep a local server going for occasions like that to prevent downtime. And I am happy to offer you mine if you prefer that route.
Please let me know what you decide. Thanks!
– Brook
Hello 600 lines,
If I had to guess I’d say that when the clock strikes midnight UTC your iframe disappears. Would it be possible to get a link to an event that this happened to you on, as well as the code you are using to call the iframe? Feel to check the box “private reply” in your response, if you wish to hide any information in that response keeping it between you and Modern Tribe.
Thanks!
– Brook
Hello again, to do a conflict test follow the instructions here: https://theeventscalendar.com/support/documentation/testing-for-conflicts/
Or if you prefer to just do a manual update, you can go to My Account > Downloads (click here), and select the version you want to download. I strongly recommend downloading version 3.9 as it includes all of our latest bug fixes.
Let me know if you have any more questions. Thanks!
– Brook
Ahh that would be very confusing. I was suggesting instead that there be multiple tickets and one event. I am assuming that you are using variable pricing to have multiple types of tickets to a single event. Frequently people have “just a seat” sorta tickets, then they might also have “seat + a pack of goodies” or VIP seating. So instead of variable pricing they just create multiple tickets for the same event. The drawback is that each ticket then has it’s own amount available pool. So buying just a seat doesn’t knick an available seat from the seat + goodies ticket. That’s a usecase we’d like to address in our new ticketing framework.
Barry and I talked about this the other day, and that was the only usecase we determined variable pricing would be good for. Are you using it for something different though? If there’s something he and I missed we’d love to know.
– Brook
Thanks for putting it on gist. I evidently was not clear enough before though. I am rather certain that code is not the problem. You can test this by commenthing this line of your functions.php:
add_action( 'wp_footer', 'options_add_javascript' );to this:
//add_action( 'wp_footer', 'options_add_javascript' );That stops the code from running. I believe you will continue to see the Array issue even without that code running. It is likely another piece of code that is causing this problem. Do you have any other customizations? If you switch themes does it go away? — I know you’ve said you think it will, and I agree, but it never hurts to confirm if you have the time. If you’ve narrowed it to the theme, any idea what code inside of it is the problem assuming it’s not the above?
Cheers!
– Brook
Thank you for the extra info.
It sounds like we have narrowed down the problem, the addon plugin is just not compatible with WooCommerce Tickets. It might be possible to make the compatible though. Integrations are usually quite possible but they can be rather involved for the site developer. In this case there might be a quick solution though. I wonder if the forwarding mechanism of woo’s product ticket page is conflicting with that plugin. Perhaps disabling it by pasting this snippet in your functions.php file will do the trick? If so you won’t need a dev to integrate them!
Did that work? Please let me know if you have questions. Cheers!
– Brook
I am glad it was resolved.
I was not quite clear enough, you do not want to copy the URL. Rather copy the search term you input into Google that found the proper place, then paste that into the address field.
Please let us know if you need anything else. Cheers!
– Brook
Ahh I am glad you figured it out. Yeah our plugins are developed and tested with matching versions. So frequently you have to run them with matching versions, like 3.9 on both. Sometimes an older PRO will continue working for a number of months with newer versions, but eventually it will likely break.
Yet it is correct for English readers, but in Portuguese I’d like it to say the date as “3 de novembro de 2015″. How do I change this? (I had changed that part, but maybe that’s what broke it before).
I follow you. Yeah that probably is what broke it before. You can escape character as mentioned in Example #2 of this link. To add a “de” somewhere, you could add ” \d\e ” in between the other letters. Does that work?
– Brook
Thank you for try that. I definitely will help you.
It appears that the form is properly doing a search for the location typed in, and getting a response from Google Maps as to where the location is in the world. But, the popup menu is not showing where you would normally select the result.
Could you try doing a conflict test? If something is interfering with the popup like that, it is incredibly likely that there is a conflict happening. What is the result of that test?
Please let me know if you any questions. Thanks!
– Brook
