[Brook]

Excellent! You are very welcome for the assistance, Dave. Happy developing to you!

• Brook

[Brook]

Thanks for sharing that webgrain. That is the proper query, which is surprising. But it does eliminate one potential issue.

Are you sharing the same database between the live and local servers? Are all of your posts and pages the same?

Would it be possible to get the System Information for your live server? I appreciate your sharing the PHP version earlier. But that doesn’t seem to be for the live server, as your server is reporting it is PHP 5.3. If I could get a fully copy of the system information something might jump out as a good next step here. I have tried reproducing your issue in a variety of ways but not seeing a similar problem. And trying to fix something you can’t reproduce is like operating blind. 🙁

Thanks!

• Brook

[Brook]

Howdy Denis,

I am sorry that code is not appearing. Its hosted on github, and github integration is not working right at the moment.

Try this URL in your browser: gist.github.com/elimn/60364baa828edaeca245

Also, Any word from your team as to how bug report in number 1 as for this plug-in to be useful for my website i would need the category filtering to work. Or can I achieve this using a different method.

I am not sure I understand the question. Are you wondering why that snippet doesn’t work for ajax? Ajax views have a different set of parameters than normal. I am not certain, but it could be that tribe_is_event_query() won’t be set for them at the point that snippet runs, hence the bug.We will have to investigate though to be sure and craft a fix.

Does that answer your questions?

Diane, are you using this snippet as well? https://theeventscalendar.com/knowledgebase/hide-category-from-calendar-views/

Cheers!

– Brook

[Brook]

Howdy Robyn,

Good question. I could see where this would be confusing. Really Facebook events display the same as every other event. So literally every single demo/site will be a good example of how the events will look, particularly in the WP Theme that site uses.

That said, if you are still worried about it you should know we have a 30 day refund window. If you’re not satisfied with anything, including the look, just request a refund and will process it for you.

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

Howdy armstrongchamberlin,

I would love to help you with this.

I have a concern that the initial setup of the calendar is not correct. for example the events slug is not plural and is the same as the single event how will this truly affect the operations

That is not great. If possible I would change it to be a plural. There are numerous issues that can arise, particularly if one of your event slugs contains something like ‘list’ or ‘map’.

function include_in_search( $query ) {
if ( $query->is_search ) {
$query->set( ‘post_type’, array( ‘post’, ‘page’, ‘feed’, ‘tribe_events’ ));
}
return $query;
}
add_filter( ‘the_search_query’, ‘include_in_search’ );

It is quite possible that something is overriding your post_type after you set it here. There are so many things that could go wrong I just can’t be of much help telling you why this custom code isn’t working. 🙁 You might need to fire up a debugger like xdebug, then break on the_search_query and see all the code that is affecting it.

Does that all make sense? Please let me know.

Cheers!

– Brook

[Brook]

Howdy Denis,

I would love to help you with this.

1. That is quite possible a bug in our example code. I will flag that up for us to review. We do that once per release, so it might be a few weeks before we have a chance to fix it. 🙁
2. Definitely possible with some PHP knowledge. If you wish to show a different page template per category you could modify the snippet  below to do so. Or, you could create  a single page template and selectively show text based on what ‘tribe_events_cat’ you are in.
3. For sure! That’s a built in feature. No need for snippets. 🙂

Here’s the snippet for step 2:

https:// gist.github.com/elimn/60364baa828edaeca245

Does that all make sense? Will that work for you? Please let me know.

Cheers!

– Brook

[Brook]

Howdy Jacob,

It sounds like that might be something your theme purposefully does. A lot of themes create a generic archive page for all Custom Post Type Archive pages, including The Events Calendar. You might need to consult your theme author for information on how to modify their archive page, especially when it is showing ‘tribe_events’.

There are probably a few other options too, perhaps simpler ones. Would you mind logging in first though and opening a topic in the support area? This is for presales questions only. And I would move your topic, but since your not logged in I have no way of verifying your support license.

Cheers!

– Brook

[Brook]

Howdy Tobias,

I am sorry Map view isn’t showing events. Map View is a bit unique from the other views in that some events are purposefully excluded – ones without proper addresses. But I see that your events do have addresses, so that’s not it. I would be happy to dive in and help you out here.

I have done some investigating. It seems like our best next step is to do a conflict test. This guide walks you through how to test for a conflict, and then identify what is conflicting. After you walk through that and share your findings we will have a lot more information to investigate a solution. Do you mind running through those steps?

Cheers!

– Brook

[Brook]

Howdy Webgrain,

Thanks for being so specific on what you have tried, and for giving all of those a whirl. Definitely some choice diagnostic steps thus far. I would love to help you figure this out.

It’s possible another post or page is hijacking that URL by accident. We could glean some more information by trying the following:

1. Install the WordPress Debug Bar.
2. Visit the Events Page.
3. Click Debug in the upper right, then click on the Request tab. Copy/paste the info from the request tab here so I can inspect it.

Would that work?

• Brook

[Brook]

You are welcome Dave!

I am happy you gave that a whirl again. We would have ran down a lengthy road searching elsewhere. I debug all day long, but I also have to run the same test twice sometimes and will get a different result. :-/

Debugging a theme you didn’t write is unfortunately hard. Mostly because you have to rely heavily on your intuition/intimate knowledge of the APIs it uses and how it uses them. Bur if I were you, here is how I would start:

1. Dequeue the ‘tribe_events_google_maps_api’ script via wp_dequeue_script(). This should remove the duplicate API errorand maybe the sensor error.
2. Try dequeuing the scripts in your theme until all of the errors are gone. Then reenable them one at a time until you can isolate the remaining error. Then we might have a better idea of whats going on.

It seems like you have already found some way to get the events back though, as I am seeing them on your site right now in the current theme. That’s awesome! How’d you do it?

• Brook

[Brook]

Good eye, Marcella! That would make sense.

I just created two recurring series of events with duplicate names, but they both are working correctly. That said I will keep trying to test other variations and see if I can reproduce.

In the mean time could you try another test for me at your leisure. Could you try renaming your slug? If you edit an event series that isn’t working, and then click the Edit button next to the Permalink up top you can change it. If the slug is “mr-ben-2” try changing it to “two-mr-ben” if you don’t mind.

Thanks again for everyone’s help in narrowing this down so we can find a proper fix.

• Brook

[Brook]

Sounds good. Yeah if I were in your shoes I think I would go that route too.

Thanks for reporting back!

• Brook

[Brook]

Hmm, it looks like the CSS rule itself might not be specific enough. This rule is overriding it:

.tribe-events-filter-view.tribe-filters-closed #tribe_events_filters_wrapper #tribe_events_filters_toggle{...}

We would need something even more specific than that to override its settings. I tried this and it was working for me:

body #tribe_events_filters_wrapper #tribe_events_filters_toggle.tribe_events_filters_show_filters{...}

It’s definitely a good idea to reach out to them. Filter Bar is one of our most popular addons. I am not sure if they don’t support it, or if they just haven’t noticed the bug yet. Our plugin strategist was working with them helping them however they needed to make Avada compatible. He might know if they officially planned to support Filter Bar or not. I will check in with him.

Cheers!

– Brook

[Brook]

Howdy Karly,

That’s still a good method. One alternate method would be this tutorial. That tutorial is ideal for changing a string or two, but it does get a bit unwieldy if you plan to change a lot of strings.

Does one of those options sound like a good fit?

• Brook

[Brook]

Thank you guys for each giving that a whirl. Obviously this is looking like a bug. I have done my best to reproduce this issue with a variety of settings matching Marcella’s, but am so far not seeing anything like this.

Would it be possible for you do install the WordPress Debug Bar, and then once again click on one of those links? When you click on the link, then click on Debug, then Request and copy/paste the debug info from the Request tab here. This will let me know what rewrite rule is matching that page, which could certainly shed some light on why the rewrites aren’t working.

Thanks!

• Brook

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