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Interesting. Before we continue I want to say I appreciate your patience over the holidays while we’re out.
Let’s recap here. We know the file can be downloaded and imported by the calendar, as I have done that. We know that your server can download an import iCals, as it can do it from servers other than this one such as Google’s. Thus it seems likely that there is something specific about communicating with that server that is giving you trouble. Have you tried downloading the iCal file to your computer, and uploading it to the importer as an .ics file?
Cheers!
– Brook
You’re very welcome Emily! I appreciate your patience over the holiday. I am happy you found a solution you’re happy with. But I was able to confirm this as a bug. It is something we will be fixing, and when we do we’ll make sure to credit you for finding it.
Cheers!
– Brook
I had got into the habit of this b/c in an earlier version of TEC Pro the recurring events functionality wasn’t as good as it it now.
Only fair!
I didn’t update the theme, I updated TEC Pro.
The CSS is still where I put it.Thanks for double checking. It looks only the time is hidden now. Is that what you are seeing too? If so, then I think a slight tweak to the CSS might be in order:
.tribe-events-abbr.updated { display: block; }That CSS is showing both the time and date for me. That work?
Cheers!
– Brook
Howdy Mat,
Thanks for your feedback! We are catching up on post from during the holiday break. I appreciate your patience.
The file you are looking for has moved, but other than that the instructions you read are still applicable. You can find the file’s new location here: /wp-content/plugins/event-tickets-plus/src/views/wootickets/tickets.php and from there you can edit the input_value.
We might be able to change it to 1 by default, but only for event which have one ticket available. Otherwise when a customer clicks add to cart it will add all of the tickets! And adding something to a users cart without their knowledge won’t make for happy customers. Thanks for voicing your idea.
Does that all make sense? Will that work for you? Please let me know.
Cheers!
– Brook
Howdy Karly,
It indeed is not possible with Map View, or Photo. However, it is possible with the other views. I just updated that snippet to include all of the views.
https://gist.github.com/elimn/308b6a6a6259d4ac3b6b
We are working on improving our JS. A side effect of this will be that eventually you should be able to disable ajax paging on Photo and Map views as well. To be up front though, this is not a very high priority right now and it might a number of months before our JS is fully fleshed out here. It is also possible that once we do have an improved setup it will actually break the above snippet, and I will need to rewrite portions of it to be compatible with that version of The Events Calendar. I know that’s not what you want to hear, but I hope you appreciate me leveling with you. 🙂
Please let me know if you have any more questions or anything. Cheers!
– Brook
Oops! I failed to get back to you before the Christmas break. 🙁 Turns out I do not have access to the Genesis theme. I contacted one of my colleagues who does, and when he provides a copy of it I will continue testing and report back.
- Brook
Howdy LMA,
I am sorry to hear that issue is back. It will likely crop up every time you update your theme. Adding the CSS I outlined in my first response should make the theme compatible with The Events Calendar though.
That is a strange issue in your video. I have an idea how it might have happened, and I will test some more on my end to see if it’s a bug we can reproduce. In the mean time though I bet we can fix it by deleting the event with the incorrect forward, and recreating it. Basically copy/paste the details into a new event, and trash the old one. I don’t think you will see this issue happen again. If you do, it might be a result of splitting the events up from the first event. If this does happen again, you might try not splitting the events. As I said though, we will keep investigating and try to find a bug in the event splitting if that is in fact the cause, then we can truly fix it.
Does that all make sense? Sound like a plan?
Cheers!
– Brook
You’re welcome! I can definitely relate to making a change and it not showing for some reason. Just part of our lives I suppose.
Cheers!
– Brook
Howdy Dan,
It’s our pleasure. Thanks for opening a new ticket. I am running through our holiday backlog right now, but others are simultaneously hitting new tickets. We’ll get to you ASAP.
Cheers!
– Brook
Howdy Andy,
Thanks you very much for detailing everything in the video.
When you say you are updating to 3.12+, what version are you coming from? There are some known slow downs in Month view since around version 3.9. Most of them have been rectified since then in 3.10+. However, we still have a couple of optimizations we are investigating. The reason the slowdowns happened in the first place is because our old code was hard to maintain and bug prone. So we made a conscious choice to improve stability even if it cost some speed, but have been working to improve speed also so that hopefully the tradeoff becomes moot.
Calendars, especially ones running atop WP_Query as WP Custom Post Types, have extremely complex queries. There is no getting around this. However, we have spent countless hundreds of hours optimizing our plugin to be as fast as possible. We spent nearly the entirety of 2014 improving speed. And so I want to set your expectation early on that there is probably no silver bullet to your speed problem. You might just need a faster server, typically just a faster database server. The more events and posts on your site, the faster the server needed.
As you have no doubt gathered we take performance very seriously. And I am not saying we are perfect, on occassion we still find areas for optimization and we tackle those when they come up.
I see you have the debug bar enabled. Does this mean you have SAVEQUERIES set to true? If so, can you try disabling that? As notied in that link savequeries has a fair performance impact on your site, and actually might whats slowing you down here. Can you also try temporarily disabling any other performance monitoring configs or plugins you have? Most of them tend to slow things down a fair bit. Does that help?
If not, does your webhost offer you access to any sort of MySQL profiling? If so, can you share the logs with us?
Cheers!
– Brook
Howdy Dcanto,
That’s a pretty good solution. There are two ways I personally would try to tackle this:
- HTTP Forward users to the location search URL. When you geocode the IP you will get back a lat, long, and name. Coincidentally our location searches need these three things, and append them to the URL:
example.com/events/?tribe-bar-geoloc-lat=51.5073509&tribe-bar-geoloc-lng=-0.12775829999998223&tribe-bar-geoloc=London%2C+UK
Using HTTP 302 redirects you could push users to the proper URL for location search in their area. - Using JS you can insert the name of their location and search the first result, as you have done.
Either way works! Let us know if you need anything else hear. As George said with this level of customization we’ll have to provide high level instructions and leave you or your developer to hash out the fine details. But we still love to help where we can. 🙂
Cheers!
– Brook
Howdy Ian,
There will definitely be some wading involved, but it should mostly be testing your own code to see if it works. In order to modify a query I strongly recommend hooking into pre_get_posts as this set of examples shows.
As you can see one of the examples is “Include Custom Post Types in Search Results”, which is not a bad place to start. It targets search queries only, which is what you want to do. From there you want to make sure that any post with the post_type tribe_events is not a WordPress child post.
Hopefully that gets you set off in the right direction. No need to really examine our code, but an understanding of WP post types including child posts will be needed to follow the above. Cheers!
– Brook
Howdy Karly,
To my understanding my snippet does exactly what you want and does not disable filter bar. I believe it’s exactly what you wanted. Give it a test and let me know how it works for your needs. 🙂
Cheers!
– Brook
Thank you for the feedback. I am not able to test on iOS, so I am not surprised it is not as seamless. Unfortunately I doubt any of those things can be fixed on iOS, they sound like limitations from how the OS sandboxes things. The only critique that might apply to to Android is that it opens in a new window each check. I do not recall seeing that in my tests on Android, but I would not be surprised if that happens there as well due to how the integration works.
Thanks for getting back. It sounds like it is an ideal setup for Android, but definitely less for on iOS. Very good info to have. I will have some folks here with iOS test it out as well and share their feedback.
To be blunt, this is probably basically our final step towards simplifying this for a long time. We will keep an eye on any feature request y’all submit, but it will have to garner a lot of support to be worth the time it takes to build native apps. There are plenty of open source QR scanner engines we could base the app off of, but that is only a tiny portion of the amount of effort needed to build, maintain, and support apps in multiple app stores. And we have to consider that we can either spend that time on these apps, or on one of the many other popular feature requests that will take a fractions of the time long term to develop and support. I am just laying our cards on the table so you know, by no means take this as a discouragement for you suggesting that feature and voicing your support for it.
Let me know if you have any questions. Ta!
- Brook
Thanks for getting back and trying that.
Just to clarify it’s not a fully valid iCal file, it does generate errors. But, I was able to import it successfully on my site with HTTP in spite of the errors.
You said that you can not import this as a recurring import, but can you import it on a one-time basis? Can you import other iCal files?
- Brook
