[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Since I haven’t heard back from you here, I’m going to go ahead and close out this thread. Feel free to start a new thread if you have further issues. Thanks! 🙂

[Brian]

Ok how strange, here is a couple things for the weekend to try:

Load a new theme

Load a theme such as Twenty Twelve and see if that changes anything.

Reinstall Plugins

Please backup your site first before trying this.

Then go in and deactivate and delete all the Event Calender plugins, get new copies of each plugin and reupload & Activate. Preferably doing this with Twenty Twelve Active. Not sure that will change anything, but it might.

Debug
There could be a php error causing is that is not showing. So if those steps do not work can you please turn on the WordPress Debug and the Events Calendar Debug to see if we can get more information.

Events Debug
Go to Events->Settings->Miscellaneous Settings

Then check Debug Mode

WordPress Debug
Please follow the steps in the WordPress Debug Codex in the Example wp-config.php for Debugging section:

http://codex.wordpress.org/Debugging_in_WordPress

Please place that coding and load main events pages and then check the error log and see if there are any errors.

Let me know what you find out and we can go from there.

Thanks

[Brian]

Ok, sounds good about the widget areas.  Do you have any other widget areas you can place a Event List Widget in? Also could you try the Mini Calendar Widget and See if that works?

I see a sidebar on this page with widgets:

https://www.tlpchicago.org/about-us/our-partners/

Is it possible to add a widget there?

Could you also please answer this:

You said in your previous post you were going to try the Testing for Conflicts Guide. Were you able to do that and did anything change?

Here is out testing for conflicts guide for reference.

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Let me know what you find out thanks.

[Brian]

case ‘paypal’: needs to be the full statement you are changing, not just the word.

case ”: is just the quotes without any content.

[Brian]

Thanks for purchasing Pro.

I can help you out. I went to the site in your account and found that you are using version 3.8 of the Events Calendar you can get from WordPress.

You will have to update that to 3.8.1 as well for Pro to work.

Once you update and pro is active the license tab will show here:

Events >Settings > License Tab

Does that help?

[Brian]

I am still not see anything from the information provided.

Please remove the snippets as everything is showing correctly there.

Ok so when you get a chance you please try these three things:

Possible Fix
See if this snippet fixes the issue:

https://gist.github.com/jesseeproductions/e6de697de04674a85e86

Please set this:

$query->set( ‘orderby’, ‘title’ );

to this:

$query->set( ‘orderby’, ‘event_date’ );

Conflict Test
Can you see if only have core Events Calender Active Solves the issue and if it does please active the add ons until it breaks again and then let us know which one.

Events Slug
Please try changing the “Events URL slug” on this page to something else:

Events > Settings > General tab

Let me know if any of those work for you and we can go from there.

Thanks

[Brian]

Hello media325,

I have done some tests and think I have narrowed down the problem.

It looks like if the system tries to import events and gets a gateway timeout error it stops importing.

Then when it runs again it does not recognize that it has already imported events because of the timeout error and then stops again at the same point each time without importing new events.

Not sure why this is doing it, but I am going to create a ticket for the developers to take a look and see what they find out. Not sure if this is fixable by a snippet or have to change more coding then that.

For now I’d recommend manually importing the events that have not come through by checking them on the Events > Import: Facebook Page and then clicking import events.

Let me know if you have any more information otherwise early next week I will close this ticket and add it to our bug report as there will be done else I can do then, but as soon as we have something we will update you by this ticket.

Thanks

[Brian]

Ok sounds good. I was able to get a snippet together while working on another issue.

This should get you close. The snippet has a link to WordPress’s orderby values to change them how you would like.

Right now it should show by title.

https://gist.github.com/jesseeproductions/e6de697de04674a85e86

I was trying to get it to work by date, but it was not working for me, not sure what the issue is, but this is all the support I can provide on a customization through the forum.

So I am going to have to leave it to you to play around and see if you can get it how you would like.

Thanks

[Brian]

Thanks for adding that coding.

I am afraid it just showed that everything is working from the query.

Sorry to keep asking, but if you do not mind could you replace that other snippet with this one:

https://gist.github.com/jesseeproductions/408547173032ed490c9b

It will enable me to get all the Event Meta Data in the console so I can see if something is messed up there.

And to verify you have no custom coding for the events calender and no other plugins active, correct? Especially no coding related to a custom order of posts or taxonomies.

Thanks

[Brian]

Great, glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Brian]

The case ”: should be the entire statement exactly it is written.

[Brian]

Ok so to help see what is going on I created a quick snippet to show the query into the browser console.

Can you please add the snippet in your functions.php of the active theme for testing.

https://gist.github.com/jesseeproductions/6c55c0f88346dc75afbb

Let me know when that is on there and I can take a look to get more information to help resolve this.

Thanks

[Brian]

Thanks for providing that link.

I have another customer with a similar issue, so looks like it could be a bug. I will let you know when I have more thanks.

[Brian]

Hi,

Thanks for reaching out and I can help any your question.

is it possible to change how the events are sorted? the list shows the oldest events at the start of the list, but i will need to change this. For example i will need to show the most recent event created the first item of the upcoming events list, is it possible?

It is possible to change the events sort, but it is not a feature built into the plugin.

You are trying to do this in the Front End of the website? And not in the backend correct?

Let me know and I can see about getting a snippet for you for the front end.

Thanks

[Author]

Posts