[Brian]

Hi,

Sorry for the issues you are having.

I took a look at your site and see what you mean.

Does it make any difference if you remove the Quote Collection Widget next to the Event Widget? Or at least make the event widget first in that widget area.

Also is the order correct if you have the widget in another widget area on your site?

Let me know what you find out and we can go from there.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. Right now WPML and our plugins do not work well together.

I do have some great news on this front. Compatibility is forth coming. This is actually a pretty major change. It requires us to make a lot of changes through our code just so we can be compatible with this one specific plugin. It’s obviously worth it, but it will take sometime.

Currently it is on our roadmap for 2015.

Does that answer you question?

Thanks

[Brian]

Hi Patrice,

Sorry for the issues you are having. We can try to help out, but the payment processor is all run by WooCommerce and we do not modify any of that coding.

If our plugin is creating a conflict then yes we would help out. Do you know if this does this only with events at checkout or with regular products as well?

Have you searched WooCommerce’s site or plugin on WordPress.org and see if anyone else has seen this issue?

IF you have purchased the Stripe Processor, can you contact them and see if they have a solution?

Let me know and I can try to help out some more.

Thanks

[Brian]

Those are two action hooks. You are correct none of the coding uses those hooks to run a function there, but I would not remove any hooks from the widget as that could change in the future. There is no speed, performance, or any other benefit from removing them either.

Many times a plugin will have hooks like that to enable customers to use them to add their own coding.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hello,

I can try to help you out here, but Organizers along with Venues are connected throughout the plugin so there is no simple off switch.

The easiest option is to move the templates from the /views/ directory of the Events Calendar Pro and The Event Calendar following our themer’s guide:

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

Once moved you could edit the templates and remove any instance of the organizer you would like to get rid of.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

I can help answer your question on how to do this. I did a variable dump from what Facebook returns when importing an event from a page and unfortunately, that does not include the name or username of the Facebook Profile that created the event. Facebook considers the Page to be the creator of the event so that is what is included.

So there is not a way to do this unless Facebook changes that.

[Brian]

Thanks for that information.

I have adjusted that page: child-theme > tribe-events > single-event.php. The only other files I have in that tribe-events folder are the other files I adjusted. Should I copy over others?

You only need to copy the templates you would like to edit. If you do have some custom templates please try removing them and then testing and see if that helps.

If that does not can you try our Testing for Conflicts Guide and see if that helps resolve the issue:

https://theeventscalendar.com/support/documentation/testing-for-conflicts/

Let me know what you find out and we can go from there.

Thanks

[Brian]

Ok thanks for providing that information.

Can you also provide the information you are using to fill in the EventBrite Event such as title, event start date, start time, content, EventBrite Ticket Name, Cost, etc…

I am going to try and use that information to duplicate the issue you are having and try to find a solution.

Thanks

[Brian]

Hi prebenjensen,

Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum where we interact with you one on one. Also, we encourage you to post on your own topic because every time we post we email the author of the topic.

Having said, have you tried changing the event template in the Event Settings?

Go to:

Events > Settings  > Display Tab

And change this setting to the different options and see if that helps:

Events template

So if you can let me know what you find out in a new topic we can help you there, but if you like you can still post what you find here.

And we try to help out with theme compatibility issues such as this and give you some pointers or take a quick look, it is beyond the support we can provide to solve all the issues.

Thanks

[Brian]

Your Welcome, glad it helps.

The guide will be on tri.be or on our new site that we hope to launch soon, not sure when it will be done, it may happen next month after the launch of the new site or around the first of the year at the latest.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Beer is always good, next time you are in DC 🙂

Glad it helps, I am going to go ahead and close this ticket, but if you need any other on something else please post a new ticket.

Thanks!

[Brian]

Hi,

Thanks for using our plugins. I can help out with this.

If you follow our themer’s guide:

https://theeventscalendar.com/support/documentation/events-calendar-themers-guide/

to move this file:

\the-events-calendar-community-events\views\community\modules\organizer.php

to your theme here:

[your-theme]/tribe-events/community/modules/organizer.php

In the H4 Tag around Line 36 you want to change $organizer_label_singular to ‘Your’ (quotes are required)

You can also modify other labels on that template as you like.

That should get you close and you can take it from there.

Thanks

[Brian]

Hi,

I looked up that function and it appears only to return the WordPress status of the post so Published, Draft, etc..

So it does not have the capability of only returning future events.

I did come up with a snippet that runs a WordPress Query for Future events only and then you can echo the post count or assign it to a variable or anything else you would like.

Here is the coding:

https://gist.github.com/jesseeproductions/ebc7fbaa44f2ce336dbe

That should get you close, but you may have to play around with it to get it closer.

Let me know if you have any follow up questions.

Thanks

[Brian]

Thanks for providing the link.

Actually not sure what you are missing it should work so lets do some troubleshooting to figure this out.

I looked in the source code and I see the script and css for the plugin, so at least they are loading.

I noticed though that the body tag does not have any classes.

<body>

While it should look like this: (I removed most of the classes for reference)

<body class=”tribe-filter-live tribe-events-uses-geolocation customize-support tribe-is-responsive tribe-filters-open”>

Please look at this page in the WordPress codex and add that body class function to your site.

http://codex.wordpress.org/Function_Reference/body_class

Once that is in place let me know if it fixes the filter bar.

Thanks

[Brian]

That is strange, glad it is fixed though.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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