Filter Bar not showing

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  • November 20, 2014 at 5:16 pm #892887
    Catherine Grant
    Participant

    I have installed Filter Bar and I can see the filter tab and settings on the Settings page but nothing shows on the website. What am I missing?

    November 20, 2014 at 7:27 pm #893167
    Brian
    Keymaster

    Hi,

    Sorry for the issues you are having. Not sure what might be causing the problem.

    Do you have a link to your site and I can take a quick look.

    Thanks

    November 20, 2014 at 7:35 pm #893175
    Catherine Grant
    Participant

    http://www.delasalle.vic.edu.au/wp/staging/events/

    November 21, 2014 at 6:33 am #893715
    Brian
    Keymaster

    Thanks for providing the link.

    Actually not sure what you are missing it should work so lets do some troubleshooting to figure this out.

    I looked in the source code and I see the script and css for the plugin, so at least they are loading.

    I noticed though that the body tag does not have any classes.

    <body>

    While it should look like this: (I removed most of the classes for reference)

    <body class=”tribe-filter-live tribe-events-uses-geolocation customize-support tribe-is-responsive tribe-filters-open”>

    Please look at this page in the WordPress codex and add that body class function to your site.

    http://codex.wordpress.org/Function_Reference/body_class

    Once that is in place let me know if it fixes the filter bar.

    Thanks

    November 23, 2014 at 4:05 pm #896519
    Catherine Grant
    Participant

    Thanks for the reply. I have added the body class but it’s still not showing.

    November 24, 2014 at 8:28 am #897006
    Brian
    Keymaster

    Ok thanks for adding that coding.

    Since that did not help can you please follow our Testing For Conflicts Guide:

    https://theeventscalendar.com/support/documentation/testing-for-conflicts/

    And see if that can help narrow down the conflict.

    Thanks

    December 2, 2014 at 5:55 pm #905784
    Catherine Grant
    Participant

    I still haven’t been able to solve it.

    If it’s the theme, what would be the issue?

    December 2, 2014 at 9:31 pm #905961
    Catherine Grant
    Participant

    OK, I figured out it was the “JavaScript to Footer” plugin.

    Now, I have it displaying but it doesn’t work properly in mobile view. Any ideas?

    December 3, 2014 at 12:57 pm #906604
    Brian
    Keymaster

    Glad it is showing up. What is the issue in mobile view? Does it not show? The buttons not work?

    Do you have a link and I can check it out.

    Thanks

    December 4, 2014 at 4:05 pm #908173
    Catherine Grant
    Participant

    Actually it’s showing on mobile, just not when dragging the browser on a PC down to the size of a mobile.
    All good now! Thanks.

    December 4, 2014 at 7:13 pm #908332
    Brian
    Keymaster

    Great, glad it is all working, I am going to go ahead and close this ticket, but if you need help on this or something else please post a new ticket.

    Thanks!

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