[Brian]

Sorry for the issues.

Please update to the latest version of WooCommerce Tickets (3.9.3) to resolve this issue.

If you do not have automatic updates working you can download the latest version from your account here.

Thanks

[Brian]

Hi,

Sorry for the issues.

We missed a function that is only supported in PHP 5.5 and that causes the fatal error in EventBrite.

We are working on resolving this ASAP with Eventbrite.

Sorry again for the issues.

[Brian]

Hi,

Sorry for the issues.

We missed a function that is only supported in PHP 5.5 and that causes the fatal error in EventBrite.

Facebook Events should be good to update. I just tested that myself and it was fine.

We are working on resolving this ASAP with Eventbrite.

Sorry again for the issues.

[Brian]

Look for this html around line 298:

<h2 style="color:#0a0a0e; margin:0 0 10px 0 !important; font-family: 'Helvetica Neue', Helvetica, sans-serif; font-style:normal; font-weight:700; font-size:28px; letter-spacing:normal; text-align:left;line-height: 100%;">
<span style="color:#0a0a0e !important"><?php echo $event->post_title; ?></span>
</h2>

In there you can see the font size and change it.

Let me know if that works.

Thanks

[Brian]

Thanks for the information.

Couple questions does you site have an ssl and is your server running on Ubuntu and if so what version?

Thanks

[Brian]

ok so when you edit a event it does not save the venue? that should not happen.

When does it not save? When you first create an event or when you come back it erases the venue information and you have to re add it.

I have not seen this error before so it could be a plugin or theme conflict. But let me know the steps you take and we can go from there to figure this out.

Thanks

[Brian]

The csv importer does not check for existing events. It is meant as a one time import not as a way to update existing events and add new ones.

[Brian]

Hi,

Sorry for the issues you are having. I can help resolve this with you.

Please note the license keys are not needed for the plugin to work, they are only needed for automatic updates.

To get some information about the issue can you please try downloading this simple plugin called Validate URL:

https://www.dropbox.com/s/nyugz86o4401ayg/validate-url-.7.zip?dl=0

After Activating go to Tools > Validate URL

Enter in these two urls:

https://theeventscalendar.com

https://tri.be/

As well as these two IP addresses:

https://162.243.159.176

https://50.116.28.27

And let me know the response code you get.

If none of those are able to connect it means the site is blocked from accessing our servers and you would have to whitelist those ip addresses or check the connection if no sites are accessible such as https://google.com from the validator url check.

Let me know what you find out.

Thanks

[Brian]

Hi,

Thanks for trying out our plugin.

In the Events Calendar found on WordPress.org we do not have recurring events.

That is a feature of the Events Calendar Pro.

Here is how recurring or returning events work in Pro:

https://theeventscalendar.com/knowledgebase/pro-recurring-events/

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using the Events Calendar.

Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

Thanks again!

[Brian]

Hi,

Thanks for using our plugins I can help out here.

The Completed Order email is controlled by a filter.

Add this to your theme’s function.php and change the New Text Here should enable you to add your inspiring message:

/*
* WooCommerce Tickets change "You’ll receive your tickets in another email." text
* @version 3.9
*
*/
add_filter('wootickets_email_message', 'woo_tickets_filter_completed_order', 10 );
function woo_tickets_filter_completed_order($text) {

$text = "New Text Here";

return $text;
}

As for the Venue and Organizer Name in the email.php look to replace these functions:




With the text you would like it to display instead.

So this:

Would become this:

Place

Let me know how that works out.

Thanks

[Brian]

If that is the case then I am going to close this thread as there is nothing more we can do.

All the solutions were outlined in this post:

Horizontal Filter Bar Issue

If a specific solution does not work we will be glad to help in a new thread.

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Brian]

Hi,

Sorry for the issues you are having. I can help troubleshoot this.

I took a look at your site and seeing this error in the console:

ReferenceError: $getAlpha is not defined
http://sackvillebusiness.com/wp-content/themes/responsive/core/js/responsive-scripts.js?ver=1.2.4
Line 246

Looks like that script is in your theme. Fixing that may bring back the Google Maps.

Let me know if that works or I can take another look.

Thanks

[Brian]

I am going to close this topic as we typically close threads if there is no activity after two weeks. Feel free to create a new thread and reference this one to save you time.

Thanks

[Author]

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