Brian

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Viewing 15 posts - 5,896 through 5,910 (of 11,256 total)
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  • in reply to: No shipping method show up! #967192
    Brian
    Member

    Hello,

    Glad it was the issue.

    There are no setting to change this as the ticketing system was designed to be 100% online.

    There is a field you code modify in the plugin itself, but you would have to change that setting after each update to the plugin.

    wootickets\classes\class-wootickets.php

    Change this: (around line 340)

    update_post_meta( $ticket->ID, '_virtual', 'yes' );

    To this:

    update_post_meta( $ticket->ID, '_virtual', 'no' );

    In the next release 3.10 that code will be located here:

    wootickets/src/Tribe/Main.php

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers!

    in reply to: Event Map not working when logged out #967185
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help troubleshoot this with you.

    You are using the Map view outside of the standard views we create?

    I looked at your site and that is quite the customization!

    I am seeing this error in the console:

    ReferenceError: debug is not defined
    http://galway2020.ie/wp-content/themes/galway/tribe-events/tribe-events-ajax-mapsBlue.js
    Line 704

    Since that is a custom file you could try adding this at the top of the script to prevent the issue:

    if ( ! window.debug ) { window.debug = function(){}; window.debug.info = function(){}; }

    That may resolve this.

    Let me know, but please note I will try to help as much as I can, but I am limited in supporting customizations.

    Thanks

    in reply to: Mailchimp integration #967182
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I have answered your question below:

    I’m looking for a calendar plugin where I can easily cut & paste or export the upcoming list of events to a weekly mailchimp email that I send out. Is this possible with The Events Calendar – without losing formatting?

    I do not think this is possible as the styling is not inline so would not transfer to an email.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Test Option for eventbrite Plugin #967181
    Brian
    Member

    Hi Christian,

    Thanks for the interest in our plugin.

    We do not have a backend demo.

    However, we have a new user primer that runs through how the plugin works and includes screenshots of the backend:

    New User Primer: Eventbrite Tickets

    That should show you have everything looks and works together.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: calendar instead of tickets #967173
    Brian
    Member

    This reply is private.

    in reply to: Vertical alignment in the widget #967144
    Brian
    Member

    HI,

    Sorry for the issues you are having.

    Do you have a link to your site with the mini calendar show?

    I maybe to look at the css and figure out a way around this.

    Thanks

    in reply to: How are recurring events managed in the database? #967143
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Our recurring events are the same custom post type as regular events. ( tribe_events )

    Each event in a recurring series is created as separate events and then information in a custom field links them all together.

    In the admin there is options to edit the series of events or you can modify a single event in the series. However, if you modify a single event it breaks it out of the series.

    Let me know if you have any follow up questions.

    Thanks

    Brian
    Member

    Hi,

    I looked at the coding and maybe try using is_singular instead.

    Here are the 3 custom post types:

    tribe_events
    tribe_venue
    tribe_organizer

    I find that is better at determining if on a single custom post type.

    Also since there is an ajax call used to change the content in the month view and others, how do I get the breadcrumbs to reflect those changes? For instance if I go back or forward in a month view. Only the current month shows up in the breadcrumbs.

    You can try moving the coding inside the div that the ajax changes and that might work. Otherwise you would have to come up with a custom script to detect changes to the page and update the breadcrumbs.

    Let me know how that is_singular works out.

    Thanks

    in reply to: List of events displaying under filter bar #967136
    Brian
    Member

    I agree it could be a neat feature.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    Cheers

    in reply to: No shipping method show up! #967135
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    By default the tickets are all created as virtual products, therefore, they do not have shipping.

    If you are looking to ship tickets you have to manually edit the ticket products in the WooCommerce Products section and remove the virtual product check.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: The Events Calendar Pro and Filter Bar #967133
    Brian
    Member

    Hi,

    Sorry for the confusion, but the Filter Bar and The Events Calendar Pro are different plugins and not sold together.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: replacing 'events' strings and labels #967132
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    Brian
    Member

    Great glad it is working now.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Styling the Calender Widget #967129
    Brian
    Member

    Hello,

    I visited your site again and I see all text is in black now for the mini calendar.

    Are you not seeing that? Please try with a different browser then you typically use.

    Let me know.

    Thanks

    in reply to: calendar instead of tickets #967123
    Brian
    Member

    Hi,

    No worries about the wrong purchase. We can help out.

    We cannot do a direct exchange, but can refund your purchase and then you can get the other plugin.

    To request a refund please follow our policy outlined here:

    Refund Policy

    And we can take care of it. Thanks

Viewing 15 posts - 5,896 through 5,910 (of 11,256 total)