No shipping method show up!

Home Forums Ticket Products Event Tickets Plus No shipping method show up!

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  • #967088
    LIYIZHI
    Participant

    Hi I really love the theme but I have a problem.

    I set up shipping method in backend. But none of them show up in CART page or Checkout Page.

    Why is that?

    PS: I bought your wooticket plugin

    #967135
    Brian
    Keymaster

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    By default the tickets are all created as virtual products, therefore, they do not have shipping.

    If you are looking to ship tickets you have to manually edit the ticket products in the WooCommerce Products section and remove the virtual product check.

    Let me know if you have any follow up questions.

    Thanks

    #967150
    LIYIZHI
    Participant

    Great Thanks! That works!

    So is there any way that I can closed the default “virtual” check mark? So I don’t have to manually edit each one

    #967192
    Brian
    Keymaster

    Hello,

    Glad it was the issue.

    There are no setting to change this as the ticketing system was designed to be 100% online.

    There is a field you code modify in the plugin itself, but you would have to change that setting after each update to the plugin.

    wootickets\classes\class-wootickets.php

    Change this: (around line 340)

    update_post_meta( $ticket->ID, '_virtual', 'yes' );

    To this:

    update_post_meta( $ticket->ID, '_virtual', 'no' );

    In the next release 3.10 that code will be located here:

    wootickets/src/Tribe/Main.php

    If you think that is something you would like as a feature I encourage you to visit our User Voice Page and either upvote an existing request or make a new request there.

    http://tribe.uservoice.com/

    Cheers!

    #984242
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 5 posts - 1 through 5 (of 5 total)
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