Forum Replies Created
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July 7, 2015 at 7:31 am in reply to: Just purchased Event Calendar Pro and having issues with Map View #984420
Brian
MemberHi,
Thanks for the information.
Do you have a link to the Map view you can provide in a private reply so I can take a look?
Thanks
Brian
MemberHi,
Unfortunately, the bug ticket system is an internal system and not accessible to the public.
This thread has been added to the bug ticket and we will update it once we have the fix included in a release.
I do not have any other updates on it today.
July 7, 2015 at 7:24 am in reply to: Upgrade to The Events Calendar and Pro plugins result in error/blank screen #984412Brian
MemberHi,
You can remove the license keys from your account on TheEventsCalendar.com and then reactivating them on your site local site.
To do that, login to your account and go to My Account > License Keys
Click “Disconnect now” next to all the urls and go to your site and add those license keys back.
Let me know how that works out for you.
Thanks
Brian
MemberHi,
Thanks for purchasing WooCommerce Tickets last month.
I can help out here.
We have this guide:
https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/
To help with moving the Ticket Form.
Let me know if that gets what you are looking for.
Thanks
Brian
MemberHi,
Sorry for the issues with this. I can help out here.
I created a draft event on my test site and was able to recreate the bug as your site shows.
So it looks like there is a bug in the Month View for this. I tested on the other views and it does not happen there.
I have created a bug ticket for us to address hopefully in the 3.11 release, but I am not sure what release it will be in right now.
Let me know if you have any follow up questions.
Thanks
July 6, 2015 at 12:47 pm in reply to: Upgrade to The Events Calendar and Pro plugins result in error/blank screen #976264Brian
MemberHi,
Sorry for the issues you are having here. I can help out.
I think the issue is you are running Filter Bar 3.9.
All the plugins must be on 3.10 for them to work.
If you are unable to upgrade all you can downgrade to 3.9.3 for The Events Calendar and Pro and that would resolve the issue.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
Thanks for the interest in the iCal Importer.
We are almost done with the iCal improter and hope to ship it with the 3.11 release.
I am not sure on pricing or if it will be a stand alone plugin or integrated into another.
Let me know if you have any follow up questions.
Thanks
Brian
MemberHi,
We refactored the all the class names and files names. So it is hard to narrow down the specific coding that changed to cause this. However, I believe the issue is not in Filter Bar, but in Pro and the new coding to use a cron to create instances of recurring events instead of all at once so we do not timeout on shared hosting.
I looked through and it is not clear what exactly in the coding is causing it, but this file is a good place to start:
wp-content\plugins\events-calendar-pro\src\Tribe\Recurrence_Scheduler.php
The WordPress Codex calls the method a “bit iffy sometimes” and it is the reason it is not the default so it could just be WordPress as well.
I have created a ticket for us to look into this and see if there is something we can change, but I do not have a timeline when that might happen.
Cheers
Brian
MemberHi,
Glad it is working now.
Yes, by updating the template in your child theme updating the plugins will not overwrite the changes there. However, watch the release notes as you may have to make changes to the template on future updates to work again just as you did today. I do not believe any changes are planned for 3.11 our next release.
I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberHi,
I visited your site and it appears your theme does not load the scripts or stylesheet.
I am not sure why that is, does your theme have wp_head hook in the header?
Do you have any plugins to minify or combine css or javascript files?
Can you contact the plugin author and see if they know why a plugins resources would not load?
Let me know.
Cheers
Brian
MemberHi Christopher,
Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum where we interact with you one on one. Also, we encourage you to post on your own topic because every time we post we email the author of the topic.
Having said that the only option I know of is using the manual cron as I outlined in this link:
Using the Alternate Cron will add this to the link: “&doing_wp_cron=”
That is the purpose it was intended for.
Cheers
July 6, 2015 at 10:57 am in reply to: Event Category Filtering not working on AJAX views with ver 3.10 #976222Brian
MemberYep, all ajax in WordPress goes through:
/wp-admin/admin-ajax.php
To target the frontend only you could look to using this conditionals:
https://gist.github.com/jo-snips/2415009
Let me know if you can get that to work.
Thanks
Brian
MemberHi,
Sorry for the confusion here. I can help out.
You will want to edit the list-widget.php file located here:
/wp-content/themes/twentytwelve-child/tribe-events/widgets
Add this to the top of the file:
$events_label_plural = tribe_get_event_label_plural();$posts = tribe_get_list_widget_events();
Right after this coding:
if ( ! defined( 'ABSPATH' ) ) {
die( '-1' );
}Let me know how that works out.
Thanks
Brian
MemberGreat glad it is working. You could have added it right after that coding as well.
I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.
Thanks
Brian
MemberHi,
Sorry for the issues you are having.
It looks like you have created a page called Events.
Please delete that page and remove from the trash and then see if the Events Calendar Shows.
If you have a page created it will disable the Event Views archive.
Let me know how that works out.
Thanks
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