Upgrade to The Events Calendar and Pro plugins result in error/blank screen

[Mary]

I did a test upgrade of The Events Calendar plugin and The Events Calendar PRO to version to version 3.10.1

When I visited the /calendar link or any of the admin pages for the plugin, I was presented with a blank page. The debug log (WP_DEBUG set to true) shows this error:

[06-Jul-2015 16:04:23 UTC] PHP Fatal error: Class ‘Tribe__Events__Pro__Geo_Loc_Filter’ not found in /Applications/MAMP/htdocs/frankenmuthupgrade.dev/wp-content/plugins/events-calendar-pro/src/Tribe/Geo_Loc.php on line 103

I found this strange, because this was a file that belongs to the events calendar pro plugin. There are also several “depricated” warnings whenever a page is loaded, calendar page or not. These errors also occur on my staging server, which is a typical LAMP stack (dreamhost is the hosting company) so I doubt it is because of the local development environment.

I will spare everyone and post the error log in a GitHub gist:
https://gist.github.com/stefanich/dd26babd17209beaae18

Is there anything I can do? I commented out line 103 in the PRO plugin and there was no longer a blank screen, but I doubt that is a sustainable fix. Any suggestions?

[Brian]

Hi,

Sorry for the issues you are having here. I can help out.

I think the issue is you are running Filter Bar 3.9.

All the plugins must be on 3.10 for them to work.

If you are unable to upgrade all you can downgrade to 3.9.3 for The Events Calendar and Pro and that would resolve the issue.

Let me know if you have any follow up questions.

Thanks

[Mary]

Where can I change the “allowed site” so I can upgrade the filter bar locally?

[Brian]

Hi,

You can remove the license keys from your account on TheEventsCalendar.com and then reactivating them on your site local site.

To do that, login to your account and go to My Account > License Keys

Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

Let me know how that works out for you.

Thanks

[Mary]

Thank you for all of your help, everything is upgraded and looks great.

[Brian]

Great glad it helps.

I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

Thanks

[Author]

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