[Brian]

Hi,

Thanks for the interest in our plugins.

All our plugins require WordPress and will not workout it.

Cheers

[Brian]

Hi,

Thanks for the interest in our plugins.

Unfortunately, all our Ticket Plugins requires the Events Calendar to work and tickets can only be created in the admin in events themselves.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having I can help troubleshoot this with you.

Can you please confirm that all your plugins are updated to at least 3.10 as the plugins will not work if below that version and The Events Calendar is 3.10.

Also, do you have any customizations for WooCommerce Tickets or did you move the form? If so those would have to be updated.

Let me know and we can go from here.

Thanks

[Brian]

Hi Luc,

Thanks for using our plugins.

We do not have any features to show an overview of ticket availability.

We do have this functions to tell if an event is sold out or has tickets on sale in this guide:

https://theeventscalendar.com/knowledgebase/adding-sold-out-notices-in-list-view/

You maybe to put something together using those functions and the WordPress’s custom columns to add one to the events and display information there:

https://codex.wordpress.org/Plugin_API/Action_Reference/manage_posts_custom_column

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

The single event template is still controlled by core in this file:

the-events-calendar\src\views\single-event.php

Also look in the modules directory there for different parts of the single event template to find the one you would like to add the message too.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I can help out here.

The Next and Previous Event Links are found in this file:

the-events-calendar\src\views\single-event.php

You can follow our themer’s guide to move to your theme to edit:

https://theeventscalendar.com/knowledgebase/themers-guide/

Once in your theme you want to look to remove this coding, which is in the template twice:


<h3 class="tribe-events-visuallyhidden"><?php printf( __( '%s Navigation', 'tribe-events-calendar' ), $events_label_singular ); ?></h3>
<ul class="tribe-events-sub-nav">
<li class="tribe-events-nav-previous"><?php tribe_the_prev_event_link( '<span>«</span> %title%' ) ?>
<li class="tribe-events-nav-next"><?php tribe_the_next_event_link( '%title% <span>»</span>' ) ?>

Let me know if you can get that to work.

Cheers

[Brian]

Hi Wendy,

I can try to help you get started on a customization.

We have our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Which you could use to move and edit the list view single event template:

the-events-calendar\src\views\list\single-event.php

Then modifying that template you could add div containers around the content and format it the way you want.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for the interest in our plugins. I can answer your question.

When the checking process occurs in WooCommerce Tickets this function runs and it has an action in it you could hook to:

/**
* Marks an attendee as checked in for an event
*
* @param $attendee_id
*
* @return bool
*/
public function checkin( $attendee_id ) {
update_post_meta( $attendee_id, $this->checkin_key, 1 );
do_action( 'wootickets_checkin', $attendee_id );
return true;
}


EDD Tickets has a similar function, but in that the action is:

do_action( 'eddtickets_checkin', $attendee_id );

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins. I can help out on this.

We do not have a built in feature to change views depending on the device.

I do have this snippet that is used to redirect month view visitors to the list view:

https://gist.github.com/jesseeproductions/fc21ce52314f31dc230b#file-tec-mon-redirect

You maybe to modify that to get it to work on your custom week view.

Let me know if that works out for you.

Cheers

[Brian]

Hi,

Sorry for the issues you are having. I can help out.

Are you able to download the plugin zip from your account?

You can download the latest version from your account here on theeventscalendar.com in the download section.

Let me know if that is not available there.

Cheers

[Brian]

Hi,

Thanks for purchasing Community Events. I can help out on the confusion here.

Community Events submitted through the front end form display in the same event views as everything else.

That message you refereed to is in regards to the Community Events forms and not the events themselves.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I can help you out here.

We have this article to explain how to move the ticket form:

https://theeventscalendar.com/knowledgebase/moving-the-ticket-form/

And to add custom css we have our themer’s guide:

https://theeventscalendar.com/knowledgebase/themers-guide/

Please visit that link and go to the “Customizing Styles” section.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Sorry for the issues you are having.

I tested on my iPhone with the latest iOS in Safari and was able to use the iCal Export Button and it worked for me.

It asked if I wanted access to my contacts and I accepted if you previously denied that request it might not work for you.

It looks like we already have in place the coding for Safari to accept this.

Please note it will not work in other mobile browsers like Chrome. It will only work in Safari.

Let me know if you have any follow up questions.

Thanks

[Brian]

Hi,

Thanks for using our plugins.

I can help out here.

Since you are using Pro you want to move and edit this file instead:

events-calendar-pro\src\views\pro\widgets\modules\single-event.php

As that file replaces the core list widget display.

I tried in that file myself with this coding and got it to work:

<p>
<?php if ( tribe_events_has_soldout() ): ?>
<span class='tickets-sold-out'>
Sold out!
</span>
<?php elseif ( tribe_events_has_tickets() ): ?>
<span class='tickets-in-stock'>
On sale!
</span>
<?php endif; ?>
</p>

Let me know how that works out for you.

Cheers

[Brian]

I am glad to see you were able to figure it out.

I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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