Brian

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Viewing 15 posts - 4,411 through 4,425 (of 11,256 total)
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  • in reply to: Maltese + The Events Calendar #998469
    Brian
    Member

    Hi,

    I can help out here.

    Do you know what the locale is for Maltese?

    I tried to look it up, but could not find it.

    For example German is de.

    Let me know and I can get that setup in our translation site.

    Cheers

    Brian
    Member

    Hi,

    No need to create a new thread unless you have something new to add.

    That thread is closed to new replies, but the issue is still open in our system and we will update that thread once we have information to add to it.

    Cheers.

    in reply to: Next month not showing #998461
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Thanks again!

    in reply to: Physical Tickets #998460
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    Currently, the plugin only creates tickets that are sent by email and we do not have any feature to produce tickets besides that.

    If you would like to request that feature please head to our UserVoice Page and add your own or upvote that feature as they will increase the chances of it being added to a future version.

    http://tribe.uservoice.com/forums/195723-feature-ideas

    in reply to: Fields to enter/select the duration of a paid service… #998459
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins.

    It sounds like you are looking for a booking system and that might work better for you then our ticketing system, which cannot do as you describe without a major customization.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: All events not showing up by default #998457
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    It appears you are using a version of the Divi theme and that theme has archive settings in it to display the amount of posts in the archive.

    See if the setting is set to 5 posts to show.

    As that would cause the list view to only show 5 events as it is an archive page along with the other event views of month, day, map, etc…)

    See if changing that to 10 resolves the issue.

    Cheers

    in reply to: how to ADD filter bar to single event? #998456
    Brian
    Member

    Hi,

    Thanks for using our plugins I can help out here.

    First to edit any event templates you want to follow our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    That will show you how to move the event templates to your child theme to edit and not lose the changes on updates.

    The template you want to move and edit is found here:

    the-events-calendar\src\views\single-event.php

    And once it is in your theme you want to add this in the spot you want the Tribe Search Bar to display:

    <!-- Tribe Bar -->
    <?php tribe_get_template_part( 'modules/bar' ); ?>

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Apply event categories after FB event import #998454
    Brian
    Member

    Hi Jacob,

    Thanks for using our plugins. I can help out.

    Currently, there is no hooks in the plugin to do this and the WordPress hooks for saving a post run to early to be able to target the Facebook Events Only.

    I did find a hook that runs when a custom field is added. So I created a hook to run and if the meta field equals facebook-importer it will add an event category.

    This hook though runs everytime a custom field is created so it is not ideal, but seems to be working correctly for manual and auto imports.

    https://gist.github.com/jesseeproductions/bba4f0e18bbef5171531

    Replace the 20 with the event category you would like to set it too.

    Let me know how that works out.

    Thanks

    in reply to: Photo excerpt (nearly) #998451
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can try to help out here, but we do not have a word count function and not sure if WordPress does either.

    I did a quick search and found this snippet that you might be able to adapt to limit the excerpt by words not characters:

    http://snipplr.com/view/12987/limit-words-in-a-string/

    Cheers!

    in reply to: Multiple Tickets Discounts #998424
    Brian
    Member

    Hi,

    Thanks for the interest in our plugins. I can help out here.

    WooCommerce Tickets and our other ticketing plugins take the eCommerce’s standard product and use that to create tickets with it.

    Unfortunately, we do not have any features to add discounts based on amount of tickets in the cart. However, since the tickets are products another plugin or custom coding might be able to do this.

    I looked up this plugin called Bulk Discounts and that might work:

    WooCommerce Bulk Discount

    There are many others out there to look into as well.

    We do not have an admin demo, but you can purchase the plugins and if it does not work out you can request a refund within 30 days following our policy outlined here:

    Refund Policy

    And we can take care of it.

    Let me know if you have any follow up questions.

    Thanks

    in reply to: license keys help #998418
    Brian
    Member

    Hello Mike,

    Sorry for the issues you are having.

    Can you please try removing your license keys from your account on TheEventsCalendar.com and then reactivating them on your site to see if that resolves the issue.

    To do that, login to your account and go to My Account > License Keys

    Click “Disconnect now” next to all the urls and go to your site and add those license keys back.

    Let me know how that works out for you.

    Thanks

    in reply to: Layout and Widget Problem #998416
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    For the issues with the events showing as text does you theme have archive settings to display excepts or a content limit? If so and those are not set as Full Content then it could create the issue we are seeing.

    As our main event views (month, list, map etc..) are all archives in WordPress and do not show up in the Page section. We also do not have shortcodes for those views.

    The single event templates and regular templates in WordPress and again those do not show in the page section to change a layout.

    Usually to modify any of those templates to a different layout we have our themer’s guide:

    https://theeventscalendar.com/knowledgebase/themers-guide/

    Another thing to try is changing the Events Template in the settings.

    Head to this page:

    Events > Settings > Display Tab

    Then change this setting:

    Events Template to Default Page Template

    Beyond that we do have some shortcodes to display our widgets:

    https://theeventscalendar.com/knowledgebase/pro-widget-shortcodes/

    There is also the Event Rocket Plugin an unofficial plugin maintained by some of our developers that has shortcodes in it that might help:

    Event Rocket

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Missed on Chinese translation and No Chinese permalink #998414
    Brian
    Member

    Hi Lee,

    I can help out here.

    For The Events Calendar the Chinese (Taiwan) is only 80% translated so there may still be gaps as you pointed out.

    http://translations.theeventscalendar.com/projects/tribe-events-calendar

    For Pro the Chinese (Taiwan) it is now 100% translated and I just approved the latest additions:

    http://translations.theeventscalendar.com/projects/tribe-events-calendar-pro

    Permalink
    If you would like an English permlink does changing this setting to events work for you:

    Events > Settings > General Tab > “Events URL slug”

    Let me know if you have any follow up questions.

    Thanks

    in reply to: Embedded form not resetting email field #998408
    Brian
    Member

    Hi,

    Thanks for using our plugins. I can help out here.

    I went to that link and clicked on the register button in the Eventbrite box and it actually showed my email.

    So I think it is pulling in a saved email in your browser.

    Are you able to try from a browser or computer you have not used before to confirm this for yourself?

    Cheers

    in reply to: Hide a user-defined field in single-event view #998405
    Brian
    Member

    I am glad to see you were able to figure it out.

    I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

    Thanks!

Viewing 15 posts - 4,411 through 4,425 (of 11,256 total)