Brian

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Viewing 15 posts - 3,226 through 3,240 (of 11,256 total)
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  • Brian
    Member

    Quick Update.

    We released a patch for this issue just minutes ago in Events Calendar PRO 3.12.5. Please check it out and feel free to hit us back up if you come across any other issues.

    Thanks for reporting this and for your patience while we worked on it!

    in reply to: Event Calendar Pro: Photo view events not showing #1019558
    Brian
    Member

    Sounds good.

    Also, we released a patch for this issue just minutes ago in Events Calendar PRO 3.12.5. Please check it out and feel free to hit us back up if you come across any other issues.

    Thanks for reporting this and for your patience while we worked on it!

    in reply to: Event Calendar Pro: Photo view events not showing #1019517
    Brian
    Member

    Hi dion,

    Thanks for posting here. I can certainly help you here, but we can help you better if you create your own topic in the forum, where we can interact with you one on one. Also, we encourage you to post on your own topic because every time we post it will email the author of the topic.

    Having said, it sounds like you adding the coding after a closing php tag:

    ?>

    And now there is blank spaces after it still and that is causing the issue.

    There should either be no closing tag or no spaces or lines after it.

    See if you can clean that up and it fixes the issue. If not please post in a new topic so we can help you there, but if you like you can still post what you find here.

    Thanks

    in reply to: genesis theme event layouts #1019515
    Brian
    Member

    Ok that should work.

    If it does not work on some templates let me know what coding you use and I can try to give some pointers to fix it.

    Thanks

    in reply to: Uncaught InvalidValueError: not an Object #1019514
    Brian
    Member

    Glad it helped.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Event and Photo View Stopped Working #1019513
    Brian
    Member

    Sorry i have no control whether Google decides to change an API that is out of my control.

    I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    Brian
    Member

    Hi,

    Sorry again for the issues here.

    We think we have found the problem and it is due to a change in the Google Maps API.

    Please add the following snippet to your theme’s functions.php:

    /**
    * Null values in the geoloc estimates can cause breakages with the
    * current Google Maps scripts; this helps to ensure that is avoided
    * by effectively casting nulls to zeroes.
    *
    * @param array $geocords
    *
    * @return array
    */
    function temp_fix_geocoords_breakage( $geocords ) {
    return array_map( 'floatval', $geocords );
    }
    add_filter( 'transient_geoloc_center_point_estimation', 'temp_fix_geocoords_breakage' );

    Let me know if that fixes the issue until we can get a release out.

    in reply to: Events not appearing #1019418
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Week/Photo View suddenly stopped showing events #1019304
    Brian
    Member

    Hi Nathalie,

    Have your tried the snippet here?

    Week/Photo View suddenly stopped showing events

    If that does not solve your problem can you please create a new thread so we can help you one on one with your issue.

    Thanks

    in reply to: Events page will not scroll in desktop view #1019303
    Brian
    Member

    Hi,

    Thanks for using the Events Calendar.

    Here on the translation and the pre-sales forum, I’m afraid we do not provide technical support. I would ask that you take any technical support questions across to our wordpress.org forum – our staff scan it periodically and other community members may also be able to help out.

    The Events Calendar

    Having Said that before posting on WordPress.org please follow our testing for conflicts guide and let us know if that finds a conflict:

    Testing Conflicts With Themes and Other Plugins

    Thanks again!

    in reply to: Events not appearing #1019300
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help out.

    I see you are using the Divi theme and it is their archive settings causing this as the Event Views are archives.

    Head to Divi > Theme Options > General Settings > Number of Post displayed on Archive pages

    Change that number to 10 or what you have as the number of events to show in our settings.

    That should fix the issue.

    Let me know how that works out.

    Thanks

    in reply to: Event and Photo View Stopped Working #1019264
    Brian
    Member

    Hi,

    Sorry again for the issues here.

    We think we have found the problem and it is due to a change in the Google Maps API.

    Please add the following snippet to your theme’s functions.php:

    /**
    * Null values in the geoloc estimates can cause breakages with the
    * current Google Maps scripts; this helps to ensure that is avoided
    * by effectively casting nulls to zeroes.
    *
    * @param array $geocords
    *
    * @return array
    */
    function temp_fix_geocoords_breakage( $geocords ) {
    return array_map( 'floatval', $geocords );
    }
    add_filter( 'transient_geoloc_center_point_estimation', 'temp_fix_geocoords_breakage' );

    Let me know if that fixes the issue until we can get a release out.

    Thanks

    in reply to: strtotime error #1019261
    Brian
    Member

    Since this is marked resolved I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

    in reply to: Photo view not displaying – page blank #1019259
    Brian
    Member

    Thanks for confirming.

    We are working on a release to fix this and if you leave the filter in place it should not break anything.

    For now I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

    in reply to: Photo View not work #1019258
    Brian
    Member

    Thanks for confirming.

    We are working on a release to fix this.

    For now I am going to close this ticket to new replies, but the issue is still open and we will update this ticket once we release a fix.

    If you have any new questions or issues please create a new ticket and reference this one.

    Thanks

Viewing 15 posts - 3,226 through 3,240 (of 11,256 total)