[Barry]

That’s strange – can you confirm if this occurs when you use a default and unmodified theme, such as Twenty Twelve?

If it does still persist then before reactivating your own theme can you try deactivating all other plugins except for those by Modern Tribe and see if it is still an issue?

Hopefully though these steps will resolve the problem – you should then reactivate all other components one-at-a-time, testing at each stage to see if the issue has returned. If and when it does re-occur please take note of whatever component, whether that’s your theme or a plugin, seems to be causing it: we can then focus on trying to find a solution.

Thanks!

[Barry]

I’m seeing some strange effects within Firefox also, so it may not be restricted to any particular browser. It’s quite possible this is due to a conflict somewhere – can you try the following steps:

* Switch back to a default and unmodified theme such as Twenty Twelve
* Deactivate all other plugins except those by Modern Tribe
* Does this solve the problem?
* If so, reactivate each component one-at-a-time, checking at each stage to see if the problem has returned
* Take note of whichever component, whether your theme or a plugin, causes this behaviour

We can then potentially zero in on a solution. Thanks!

[Barry]

Hi pierre3480 – it would be worth figuring out in the first instance what is causing this to happen (as it does not happen on a “plain vanilla” installation, for instance).

Can you try:

* Deactivating all other plugins except for those by Modern Tribe
* At the same time, switch to a default and unmodified theme such as Twenty Twelve
* Check if the problem is still present
* Assuming it is not, reactivate your theme and each plugin one-at-a-time and test at each stage to see when the problem returns

This should help to isolate whatever is causing the problem – and we can then potentially zero in on possible solutions. Thanks!

[Barry]

Harold, apologies for the delay. The forum remains the best and fastest place to seek help though – because your case is slightly complicated it did take a little longer to get back to you (plus we’ve been experiencing high volumes of demand for support).

I think the datepicker issue may not actually be relevant in this case. What I’d like to know instead is:

A) If this happens with a default, unmodified theme such as Twenty Twelve

B) If you deactivate all non-Modern Tribe plugins (in addition to using a default theme) if the problem still persists

C) If you are using any translation plugins, such as WPML or ES Translation

If you could clarify the above we can try to get to the bottom of this. Isolating the source of the conflict is of course the first step.

Thanks for your support and patience so far!

[Barry]

Hi onelittlemoose, can you try out this snippet and see if that helps?

[Barry]

Hi Anderson, no worries – the forum doesn’t handle code very nicely (our bad!) and that’s something we will hopefully rectify sometime soon. For any other threads you might create though it’s worth considering services like Pastebin or Gist in order to easily share code 🙂

When using tribe_event_featured_image() you need to specify the post ID before the size. Within the context of the single-event.php template you don’t need to do anything clever to figure out what the post ID is, you can let The Events Calendar figure it out just by doing this:

echo tribe_event_featured_image(null, 'thumbnail');

Does that help?

[Barry]

So for this:

Something is blocking the initiation of the month change from the current month to the next/previous month on the calendar page when the event search bar is unchecked (when the classic header is disabled / the search bar is enabled). What is the name of that call function so that we can make sure it is accessed after our other page functions have loaded?

You’d need to set this up so that we can see it if we’re to troubleshoot. Before you do, though, please be aware that your site seems to be using jQuery 1.7.1.

jQuery is a library of helpful functions used by WordPress itself and many themes and plugins. However, 1.7.1 is a comparatively old version: The Events Calendar expects the copy of jQuery in use to be the same as ships with any of the supported versions of WordPress.

Often a theme / other plugins can swap out the shipped version of jQuery for an older or newer copy and this can cause problems – and is potentially behind what you are experiencing here.

Can you confirm that you tried our recommended troubleshooting steps of switching to a default, unmodified theme (try this by itself in the first instance, as this problem is typically caused by the theme) and at the same time deactivating all non-Modern Tribe plugins?

Thanks!

[Barry]

Hi Stephanie,

Thanks for contacting us – we’d be happy to do what we can to help but please break these issues down into separate threads. Let’s concentrate on the first issue here (I’ll update again shortly once I’ve taken a look) but please make new threads for everything else.

Thanks!

[Barry]

Hi Eric,

I can see what I think is the issue you are describing if I view past events – but cannot replicate this.

Can you confirm if you tried deactivating all other plugins except for those by Modern Tribe and switching to a default, unmodified theme? If so did that help to isolate the problem?

[Barry]

You could definitely override either widgets/mini-calendar-widget.php or else widgets/mini-calendar/list.php and add a link in there (please see our Themer’s Guide to learn about the template override process).

Regarding your second question there’s an example of setting month view to a specific month/year in this thread.

If you need it to dynamically move to whatever the next month to contain events is, rather than specifying a month and year, you could combine this with / modify the solution for the mini calendar suggested here (which may be the thread you already viewed).

However, if you need further help on that end please create a new thread and we’ll concentrate on the initial issue in this one. Thanks!

[Barry]

Sorry for the confusion Donna – looks like a mistake was made when the Themer’s Guide was put together (and we’ll make a note to correct that as soon as possible). Basically, though, if you replace events-premium with events-calendar-pro it should make sense.

I also can’t find a month/single-event.php file anywhere.

The original can be found in plugins/the-events-calendar/views/month/single-event.php (or certainly should live there!).

Does that help at all?

[Barry]

It’s definitely possible but would require either some customization work – either by working with the existing widget, building on top of it or even building a completely new replacement.

I’m afraid that particular customization isn’t one we would be able to help you with here on the support forum – but you can certainly add a feature request for the current widget to be changed / for a new widget to be added that behaves as you would like here:

https://tribe.uservoice.com/forums/195723-feature-ideas

Thanks – and glad you solved the jQuery issue 🙂

[Barry]

It would definitely be possible to do that Grégoire but we’d have to leave it to you to figure that one out 🙂

Good luck!

[Barry]

We’ll certainly look into it – but we can’t resolve all conflicts with every third party plugin 🙂

It could definitely be worth raising this with the author(s) of WooCommerce Subscriptions, too. For the time being though I’ll close this thread.

[Barry]

Hi trevellyan,

You’ve raised some good points about the behaviour of this feature and it would definitely be worthwhile distilling them into one or more feature requests:

https://tribe.uservoice.com/forums/195723-feature-ideas

This would have the added benefit of allowing other members of the community to potentially endorse your suggestions – which can add weight and help us to prioritize them (though the number of comments positive or negative definitely isn’t the only factor we take into account, all good ideas are welcome!).

To achieve what you want in the short term though is likely to involve more support than we can realistically offer here on the forum – and the best route may be to develop your own solution (which may or may not mirror some of the existing code) that behaves exactly as you desire.

Once again you’ve got some valid points and we are open to exploring changes here if you’re down to create those feature requests.

Thanks!

[Author]

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