Venue Section in Dasboard issue with Country/State/Zip dropdown menus

[mavellino18]

When I go to add a venue, the country, state and zip code dropdown menus are all stuck together and do not work. Venue area of events has the same issue with the dropdown menus too. Tested in Twenty Twelve theme and have same issue. Please advise how to fix.

[mavellino18]

Just some extra information, I deactivated Pro and used Twenty Twelve theme and the problem is still there with regular Events Calendar where Venue is in the dashboard. Please advise how to fix this. So it is something wrong in the Events Calendar 3.0.3 version. But I can’t use Pro version until this is fixed. Thank you!

[Rob]

Hi mavellino18. Thank you for these reports, and my apologies for the fact that we failed to reply to you here. Please know that I’ve got this on my radar now and will do what I can to get you replies in as timely a fashion as possible.

It’s odd you’re seeing this in Twenty Twelve, since I do my testing in that same environment and am not seeing anything wrong. Here’s what I see when I go to create a venue: http://d.pr/i/u1je.

It sounds like you’re seeing something different? If so, would you mind providing a screenshot so we can check it out?

[Michael]

I’m having the same issue, where the drop-down’s in Venue’s are stuck open, and this is what I see: http://d.pr/i/dzNE

[Michael]

Also, I’m getting a 404 for: /wp-content/plugins/the-events-calendar/resources/hide-visibility.css?ver=3.6

[Michael]

Could be a bug with the chosen jquery plugin?

[Michael]

I also have Gravity forms installed, which also uses chosen, so perhaps theirs some kind of conflict?

[Michael]

Also, getting this in map view on the main events page.

Uncaught TypeError: Object function (D,C){D=D||0;if(D<0){D=this.length+D;}C=C||(this.length-D);var A=[];for(var B=0;B<C;B++){A[B]=this[D++];}return A;} has no method 'setMap' tribe-events-ajax-maps.min.js?ver=3.6:6

[andresionek91]

Having the same problem with dropdown menus stuck open. http://i.imgur.com/vglPK4C.png?1

[Rob]

Hey folks. Just a heads up that Barry from our team is looking at this one for you now, and should have a reply with some thoughts today. Thanks for all your patience so far.

[Barry]

Hi everyone!

What I’d like to suggest is that we concentrate on mavellino18’s issue in this thread. Of course everyone’s welcome to monitor progress but if it turns out that there are multiple different causes of this then it could become very confusing indeed if we have to manage different troubleshooting processes all at different stages 🙂

Naturally, you are welcome to create your own thread and receive one-on-one help with this from a team member specific to your own installation and situation.

@marvellino18: I definitely appreciate you carrying out some troubleshooting already. What I’m not clear on and want to make sure wasn’t missed in the process was that, at the same time as switching to a default and unmodified theme such as Twenty Eleven, you also deactivated all other non-Modern Tribe plugins.

Can you confirm that you have tried that and what the outcome was / if it enabled you to zero in on any other plugins that were causing problems here?

[mavellino18]

@Barry,
I tested all my plugins and all plugins and my theme work fine with the venues section state dropdown except for when I activate WooCommerce Subscriptions. I already added the fix recommended earlier which fixed the
state dropdown issue in the actual create events section, but the Venue area still has a frozen dropdown menu. For now, in the Venue section I figured out that if you put a zipcode in the state field it shortens the frozen dropdown list allowing me to click into the hidden fields behind it and I am able to blindly type in them filling out the information and able to create new venues. However, please let me know when you have a fix for the Venues section with the WooCommerce Subscriptions conflict.

[Barry]

We’ll certainly look into it – but we can’t resolve all conflicts with every third party plugin 🙂

It could definitely be worth raising this with the author(s) of WooCommerce Subscriptions, too. For the time being though I’ll close this thread.

[Author]

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