Barry

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Viewing 15 posts - 6,076 through 6,090 (of 17,936 total)
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  • in reply to: Using Wootickets without events calandar #720445
    Barry
    Member

    Hi Oliver!

    You could certainly use The Events Calendar and WooCommerce Tickets (plus WooCommerce, of course) and link people directly to single event pages – which you could customize to look just like your existing ones.

    That would allow you to take advantage of WooCommerce Tickets and you could simply avoid linking to the main events page if that’s undesirable.

    Would that work here?

    in reply to: Stock amount won't save in ticket edit #720439
    Barry
    Member

    I’m sorry you’re experiencing difficulties – it definitely seems to work for me locally, though, and we haven’t seen many other reports along these lines: is it possible there is a conflict and have you had an opportunity to run through our standard troubleshooting steps to test for this?

    in reply to: Incorrect publish status #720427
    Barry
    Member

    Hi samwebster,

    This is actually a known bug and a fix is in the works: though I can’t offer any guarantees, we’re hopeful of delivering said fix in our very next release (currently in the final stages of preparation).

    So, if you can hold tight a little longer, relief should be in sight.

    Thanks again for your support and patience while we work through this one.

     

    in reply to: Do you accept bitcoin?? #720415
    Barry
    Member

    Hi – great question!

    I’m afraid that at this time we do not accept Bitcoin. I do hope that’s not a major impediment here – and we’ll certainly keep an eye out for additional requests along these lines as we’d be willing to explore the idea if there’s sufficient demand.

    Thanks again!

    in reply to: Ajax hanging up on next #720228
    Barry
    Member

    Hi – I’m sorry to hear you are experiencing difficulties.

    It actually appears to be working when I test it: can you confirm if you resolved this problem since first posting or else let me know which browser (including the browser version) you are currently using?

    Thanks!

    in reply to: purchase of event pro #720221
    Barry
    Member

    Hi Brian, thanks for reaching out to us 🙂

    Events Calendar PRO is just like any other plugin and (once you’ve purchased a license) you can download the zip file then upload it via WordPress’s Plugins > Add New > Upload screen – but certainly do feel free to contact us if you have difficulties.

    Thanks!

    in reply to: Date range display #720208
    Barry
    Member

    Hi!

    We’re actually introducing a change to help improve things in this sort of situation.

    As a short-term solution, would it be possible for you to alter your date formats slightly so the month precedes the date (ie, January 5) … I realize that may not be the style or convention you want but might it work until we deliver a fix in a future release?

    If not, just let me know – I’m sure we can figure out an alternative approach.

    in reply to: Eventbrite.ie events not being imported #720198
    Barry
    Member

    Hi!

    I’m sorry to hear you are hitting difficulties.

    Is it possible the event in question is private or has not yet been published? Can you share the public URL for the event (normally this will not contain myevent in the path).

    Thanks!

    in reply to: Cannot search second-language with WPML plugin #720179
    Barry
    Member

    Hi Kimiya,

    I’m sorry you’re experiencing difficulties – but I’m afraid that, at this time, there are a number of compatibility issues between our respective plugins and we are unable to assist with any problems that may arise when both are activated.

    We are keen to improve the situation and as soon as we have enough time to commit to this we’ll certainly make further enquiries and work with the WPML team as needed – right now though I don’t think there’s too much more we can do to assist.

     

    Barry
    Member

    Pleasure 🙂

    I’ll close this thread, but I have linked it to the corresponding bug report on our internal issue tracker and as soon as we’ve got some progress to report (realistically, this might be one or more releases away) we’ll certainly do our best to re-open the thread and post an update.

    Thanks once again!

    in reply to: Feature Request: Event Cost Button #719954
    Barry
    Member

    No, it seems to return the same value as the <?php the_permalink() ?> echo.

    It certainly shouldn’t do 😉

    Is it possible something else is interfering? Might you have originally edited a core template or even the correct template override using the_permalink() – and then continued to make a further change in a different place/the wrong place?

    I’m afraid that, try as I may, I just can’t replicate what you are describing. If a website URL is set, then tribe_get_event_website_url() returns it.

    in reply to: Pre-filled fields #719946
    Barry
    Member

    Essentially yes: the hidden fields would take care of setting the default values 🙂

    Barry
    Member

    Hi adwiz,

    Thanks for reporting this – there does indeed seem to be a bug here.

    Best I can tell the recurrence information being appended is incorrect even if the related event is recurring (it’s simply the recurrence information that applies to the single event being viewed rather than the related event itself).

    With that in mind, until we can get a fix in place in an upcoming release, it may be best to simply disable this in respect of related events.

    To do that, can you try adding the following piece of code to your theme’s functions.php file?

    add_filter( 'tribe_get_related_posts', 'hide_recurrence_info_from_related_posts' );
    
    function hide_recurrence_info_from_related_posts( $html ) {
    	if ( tribe_is_event() && is_singular() ) {
    		TribeEventsPro::instance()->disable_recurring_info_tooltip();
    	}
    	
    	return $html;
    }

    Does that work for you/at least give you some temporary relief?

    in reply to: Only 3 Products #719248
    Barry
    Member

    Hi!

    Thanks for contacting us – but that page looks like a regular WordPress page with some embedded products (are you using a WooCommerce shortcode to handle that)?

    I’m not sure it is something our plugin is responsible for, unless I’m misunderstanding?

    Barry
    Member

    Hi – great question!

    Ticketing addons like WooCommerce Tickets certainly allow you to create multiple tickets per event (and each can have a different price) 🙂

    Selling supplementary items like merchandise is generally also something that can be accomplished via the actual ecommerce platform itself (in this case, of course, that would be WooCommerce – but we also have ticketing addons that integrate with other popular ecommerce plugins such as Shopp, Easy Digital Downloads and WP E-Commerce if you prefer one of those platforms).

    Does that answer your question? Please also remember to check out our new user primer – though as the name suggests it is intended as a “quick start” for users who are new to WooCommerce Tickets, it also gives you an excellent idea of how it all works, looks and feels 🙂

    Thanks!

Viewing 15 posts - 6,076 through 6,090 (of 17,936 total)