[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

Hi! It’s been a while so I’m going to go ahead and close this thread. If we can help with anything else, though, please don’t hesitate to create new threads as needed. Thanks!

[Barry]

No problem – that’s a great question.

There are actually a number of places you can add it – from your theme’s functions.php file to a custom plugin – the best place to learn about this aspect of WordPress development is actually the WordPress Codex itself (lots of people find their theme’s functions.php file to be the easiest location for them).

I’m thinking what you’ve requested might be useful for others out there, too, so here’s some sample code you can try:

add_filter( 'tribe_fb_parse_facebook_event', 'no_fb_timezone_conversion' );

function no_fb_timezone_conversion( array $params ) {
	$src_event = Tribe_FB_Importer::instance()->get_facebook_object( $params['FacebookID'] );

	if ( 'yes' === @$params['EventAllDay'] ) return $params;
	if ( ! isset( $src_event->end_time ) ) $src_event->end_time = $src_event->start_time;

	$start_time = new DateTime( $src_event->start_time );
	$end_time   = new DateTime( $src_event->end_time );

	$params['EventStartHour'] = TribeDateUtils::hourOnly( $start_time->format( TribeDateUtils::DBDATETIMEFORMAT ) );
	$params['EventEndHour']   = TribeDateUtils::hourOnly( $end_time->format( TribeDateUtils::DBDATETIMEFORMAT ) );
	return $params;
}

Suppose your site operates in GMT and you import an event taking place at 5pm in Beijing: this will force the event to import as if it were taking place at 5pm GMT (and I’m giving such an extreme example just to help highlight the way it works to anyone else coming across this topic).

To workaround summer time/winter time issues, though, it should hopefully do the job 🙂

[Barry]

Hi Sizwe,

Thanks for getting in touch 🙂

How does the plugin generate a unique number for the tickets sold, I am assuming that the SKU number is used somehow.

Our ticketing plugins all allow for a unique SKU can be allocated, but this isn’t necessary. Otherwise the ticket ID (which is simply the ID of the post table entry) is used.

For your other questions we’d be more than happy to help once you have purchased a license (or, if you already have a license, please login and post on the appropriate premium support forum) however since we don’t provide technical support here on the pre-sales forum I’m afraid I can’t give more specific guidance on those other items.

Thanks!

[Barry]

Awesome, happy to help 🙂

[Barry]

Hi!

The functionality should remain the same – one of the reasons we have that option is simply to help people find a template that meshes nicely with their particular theme.

So if the the default page template works for you and doesn’t trigger any other problems it is absolutely fine to use it 🙂

[Barry]

Hi Adam,

Just a note first of all that private replies are absolutely fine and we understand customers don’t always wish to publicly expose URLs, etc, but for general questions containing no sensitive information whatsoever it is helpful if you do not mark them private (doing so reduces the usefulness of forum topics like this one to other users in the future) 🙂

Do you have any guidance as to how I can fix the time difference problem?

For those events that have already been imported I can only suggest editing them and making the adjustment per event.

For any events you import in the future it is possible to modify things like the date/time information before it is saved to the database by using the following hook:

tribe_fb_parse_facebook_event

You could then “correct” the EventStartDate and EventEndDate fields where necessary. Do be aware though that if the source events use a variety of timezones then the lack of conversion can cause unusual effects, such as an event disappearing from the upcoming event list too soon (or staying too long), depending on whether the source timezone was ahead or behind your local WordPress timezone.

One other note is that if you would like to see a setting added to turn off automatic timezone conversion we’d certainly be open to implementing that – please just post a request here or else add your support to any suitable existing requests 🙂

[Barry]

Hi Lars,

Actually deleting the whole “modules” folder makes no difference. Are we missing something here?

Perhaps the problem and cause are different in your case? Would you mind posting a fresh topic of your own for this?

Thanks!

[Barry]

Hi Tiffany,

We are always happy to help but we ask that you create a new forum topic of your own (since it can become confusing if we have to help two customers at different stages of the troubleshooting process, or if the underlying problem turns out to be quite different).

Thanks!

[Author]

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