[Barry]

OK, so it looks like the opening tag for the #tribe-events-content div is only printed to the screen if there are upcoming events for the venue. The closing tag for the same div is always printed though, which unbalances things.

Can you try this alternative code for single-venue.php? http://pastebin.com/AS1HWehc

[Barry]

John thanks for your patience so far: this could indeed be a problem with our basic template structure – but I’ll need a little further time to confirm this.

Please bear with me and I’ll get back to you as soon as I can (which quite likely will be tomorrow).

[Barry]

That’s really peculiar.

OK, I know I just asked you to post here rather than emailing us – but can I ask you to send a .zip of your theme so we can take a look and perhaps put together a customized page template for events?

Thanks!

[Barry]

Is there not a way to make this process happen automatically?

Possibly, you’d need to add some custom code or perhaps simply change a setting for that to happen – could be worth checking in over on the Woo forums for advice with that one.

What mode of payment are you accepting? Obviously with payment by post etc it would generally be undesirable to automatically mark an order complete.

When creating a ticket, is it possible to set the product as Downloadable from the get-go?

Again, possibly, but the basic idea is for our plugin to integrate with the regular flow as supported by WooCommerce.

Also, could you point out we can modify the output for the PDF?

You’d need to be fairly comfortable as a coder to do this; best I can tell at present most things such as colours, text positioning etc are hard-coded in.

So unless I’m mistaken you’d pretty much need to swap out that whole system with your own custom solution. I’m seeking clarification on that one though, as that does seem rather drastic so I may be mistaken.

[Barry]

Hi Christina – thanks for posting here 🙂

Can you check what Events > Settings > Template > Events Template is set to – and if you haven’t already done so can you try switching it to Default Page Template?

Thanks!

[Barry]

(Also, can you tell me if this problem occurs if you restore the default templates?)

[Barry]

(Also, can you tell me if this problem occurs if you restore the default templates?)

[Barry]

Have you also customized single-venue.php – if so can you share that?

[Barry]

Have the orders been marked as Completed?

[Barry]

No problem 🙂

[Barry]

It works for me; where did you put the code?

[Barry]

I don’t believe event posts support revisions, you’d need to add support for this yourself:

• Adding post type support
• Possible post type arguments

[Barry]

I really don’t want to sound elusive or unhelpful, but I just can’t give you anything firm to work on here.

A lot of work has been completed already, but there is still some way to go; likely it will be released in the first half of 2013. When exactly I can’t say. It could be very early on or it could push past that timeframe.

[Barry]

I’m afraid I can’t comment right now, simply because nothing is final until we get closer to the beta testing stage – and even then we’ll need to look at how our guinea pigs fair with any new functionality before we can definitively say, “Yes – this will be included.”

[Barry]

Yep, you can definitely use that sort of workaround – if that fits your workflow and requirements, go for it!

[Author]

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