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Hi Rob,
I’d love to resolve this as much as you would and I agree that we should discuss this offline. I will be sending you an email shortly.
In the meantime, have you all had a chance to look into this issue? I know you guys are swamped, but its been a week since the original post.
Thanks.
Jonathan
Hi Rob,
This absolutely doesn’t answer the question. So, is what you’re saying that people using IE8 will have a dropdown that just doesn’t work? There is no solution here or anything? No fallback for IE8 users?
As far as the background image goes, if AJAX isn’t used then shouldn’t it be coded not to show the loader/spinner at all?
It doesn’t seem like the best solution to these bugs is to turn off AJAX. Wouldn’t you agree that having a fallback clearly makes the most sense?
As a side note Rob, and since you’ve been easily the most responsive person here, this has been an absolutely horrible experience with your plugin. We used it a couple of years ago for a client and loved it. This time around has been awful. The plugin is very buggy, the documentation for customization seems to be almost nonexistent, the support takes absolutely forever or doesn’t seem to come at all (see https://tri.be/support/forums/topic/title-tags-2/), and when we do get support it’s not very helpful (see https://tri.be/support/forums/topic/repeating-event-shows-daily/ or https://tri.be/support/forums/topic/events-page-always-marked-as-current/). Unless something drastic changes I can’t see us ever using your plugins again. We even had a discussion among our team the other day about starting the calendar over with a different plugin. Unfortunately, we’re too far along in the process.
I guess all I would ask is if there is something I’m missing here.
Jonathan
Hi Neill,
I’ll give you the same response that I gave before. I’ve tested with all plugins off and have used a default theme. The issue still exists.
I can’t provide you a link because you guys took far too long to respond. Instead of keeping all of these incorrect events, we actually had to delete every event and start over.
Did you guys even test this on your end? This is very very frustrating.
Jonathan
I just realized this somehow ended up in the Pre-Sales Questions forum and not the Events Calendar Pro forum. Is it possible to move it?
Thanks.
One more question Tim. If I wanted to remove the headings at the top that say “Details” and “Venue” how do I go about doing that? Sorry to bombard you with questions, but I’m having a lot of trouble walking through the code and I didn’t see any editable templates for the event meta.
Jonathan
Thanks a lot Tim. I used the function you provided to remove the link. I plan to block Venue pages from search engines so I’m not that worried about those pages still existing. Removing the link to venues should do the trick.
Jonathan
Thanks for the help Kyle. I’ve got the formatting all squared away. The only issue I’m having now is that when a user clicks on the non-selected view it switches to the first position in the list before the page reloads. The isn’t necessary since the page reloads. Is there anything I can do to remove this?
Thanks again.
Jonathan
